All reviews for Northwest Seed & Pet

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    5

    Great selection of gardening supplies. Really good selection of dirt and fertilizers. Much better than the home-improvement stores. And prices were great as well. Much cheaper than the local grocery stores. Great little store with pretty much everything we need for the garden or your critters.

    5

    This location has the coolest little creature area. We had a lovely chat with the fish guy and he helped us know what we needed (that cool planted grass) and how much longer we need to wait before introducing the fish we want. It's a lovely store with all the things I want but dont need or cant afford atm. We will be back in a week for that fish that's for sure.

    5

    The guy who helped us sort out everything we need for our new betta tank was number one! He helped pick out plants, showed me to the sparkley mermaid rocks, and overall gave us great tips! Thanks dude!

    5

    This store is so cool. I will drive two hours to buy my pet supplies from here every chance I get. Good quality products and very knowledgeable staff!

    5

    Always one of our favorite pet stores! The selection of seed and garden supplies is excellent, and the aquarium supplies and selection (and health!) of fish in stock are fantastic. Knowledgeable staff

    5

    best place to go for critters, fish, and plants. I love the natural pet food selection, and their plant pots are always in rotation! Always friendly and welcoming, including with the pets brought into the store for socialization. It's always lovely to say hi to Gertrude and Ruby as well!

    5

    Super easy and positive experience. We got my 6 year old two rats, and she's ecstatic. My guy Evan hooked it up with some great customer service.

    5

    Nice and friendly receiving staff.
    Unloaded my truck with truckload of topsoil quickly and professionally.

    5

    Northwest Seed & Pet carries Clonex Rooting Gel, Clonex Clone Solution liquid feed for seedlings, clones or house plants along with Root Riot Peat Moss Plant Starter Cubes for taking plant cuttings and seed starting. All the products you want for success in planting! From the brand you can rely on for successful Propagation!

    Manufacturer Approved!
    - Clonex Josh

    5

    We visited this store today and were very impressed by the friendliness and kindness of the staff. They shared a lot of interesting information about the animals they have. The animals are well cared for. The store is clean, and everything is conveniently and comfortably arranged.

    5

    I always buy my aquarium plants from this store, their selection is always top notch! and honestly I don’t think the price is to crazy it’s reasonable for what you are getting. I am only ever here for anything aquatic and the staff in that department really know their stuff, even when they are busy they are very polite and quick about getting whatever you may need. If the store was closer to my home I definitely would be there every day hahah.

    4

    Updated:
    I've been back a few times and maybe I went in on a bad day, but things seem to have improved, I apreciate your response. In the parrot cages I saw only bowls of seeds, hence my assumptions.

    I've been able to read more of the signs up in the store, about where is okay and not okay to touch a parrot, and the minimum requirements for beta fish and very much appreciate these, many pet stores I've been to in the past simply don't care and sometimes encourage the mistreatment.

    I've changed my rating to reflect this, I appreciate the effort to give these animals good homes.

    ------------

    Never been in here before yesterday, as someone who studies proper habitation for a variety of animals, I was pretty appalled at the conditions their animals were in. Their macaw Ruby was barbering her feathers, and it's likely because it's stressful living in a store with strangers and noises around constantly, and their parrots are on an all seed diet (Parrots have a specialized diet and there are a variety of types of pellets and fresh foods they require, all seed diets lead to slow painful deaths). There was a resident conure named Kiwi who was less than a year old, but the enclosure set up for them was much older. How many little conures have died in that cage and simply been replaced?

    There was a python in too-small a tank, the rabbits were terrified and had no hide in their cage, a lot of the poultry seemed listless and unwell, and when i informed an employee of a tortoise who'd flipped onto their back, watching them struggling to flip back over (Id have reached in myself to help but couldn't with the way the tank opened), we were told that this tortoise does this 20 times a day, meaning, again, inadiquate housing.

    Really horrifying practices here, very ready for pathogens to spread. I'd be happy to help assist in improving the husbandry of these animals but from what I've seen there's no actual care for the animals when profit is involved. I've seen pet stores do it well, this was not one of them.

    4

    This was a great store. It os much bigger than the one off division. I do wish they had more of a selection for reptile supplies, outside of the wood it actually offered less than the smaller store. Overall though it was well put together and I like that most of the animal setups were proper. The only ones that had things in them that they shouldn't was the mice enclosure with the metal wheel( causes bumble foot and major injuries) and the chinchilla woth all the plastic items.( they will chew and ingest it, which can cause fatal internal blockages, dental damage, and choking.) Otherwise everything else was okay.

    3

    I love this store, we have made ourselves known at this pet community, to the point where the workers know us and greet us; conversing with us about the niche pet rat breeds my family searches for. Kiwi is a highlight, I love when he gets free flight time, and Ruby is a staple. The pets here are friendly and not skittish. Altogether we are very happy spending our money here, they offer bedding and food in bulk and we are never the type to skip on animal care. I had an embarrassing experience today here, however. My friend was letting the rats smell her finger to see if they might have a friendly one, and she was loudly scolded in the pet room around other customers in a humiliating way. Without protest, the worker snidely remarked that the sign has been there forever and it's "right in front of your face" that you aren't to touch the rats. My friend was confused because she had express permission before and had incorrectly assumed it would be okay to touch them. This would have not been an issue if the attendant was not so rude about the altercation. I pointed out the sign and when I touched it (it was held together with old tape) it fell off. Then as we went to purchase our bird food, millet, and other bird supplies (we have many pets!) Yet another attendant chased us down and loudly accused us of stealing the sign. Made her empty her pockets right there in the isle. Was very mean and stomped at us. I don't know why anyone would steal a laminate paper sign. If they check, I am sure they will find the missing sign. Suffice to say, I was disappointed, because usually I recommend this store to death by word of mouth, and prefer it even to the other location which happens to be closer. I don't know if I will be returning here, as it seems normal to accuse customers of stealing and that was an extremely embarrassing experience. Apologies if we made anyone's day harder, we probably were overexcited anyway.

    3

    Have always had a positive experience here. The young man who worked in the aquatics area gave me some thorough answers about my betta so I returned when my betta stopped eating and appeared sick. There was an older lady working and I explained what my fish looked like and told her I had aready tested and cleaned the tank out but she told me to come back with a sample of water so she could test it.. I had called over the phone before heading to the store and she complained that I hadn't mentioned that or she would have told me to bring in the water sample. I told her I may have overdone the water change by replacing more than half of the old water rather than just the usual 20% and she told me now the water quality was compromised because I had "neglected my tank." At no point did I say that I had neglected cleaning my tank so that was an unnecessary, rude comment. I walked away with no solutions and imagine my betta will soon die from starvation :/

    2

    The guy at the pet section, I think his name is Thomas? is giving out incorrect and harmful information to the customers. I overheard him telling people ball pythons don’t need humidity which is NOT true and he had told me isopods could be mixed together which resulted in a bunch of mine dying. I really didn’t want to write this review, everyone else at the store is so wonderful and kind but it’s careless to be working at this place and giving false information to people.

    2

    I love the large selection of seeds and they have almost every soil amendment I need.

    I purchased so many plants this year and was sad to find out that the plants needing cold stratification, weren’t. My foxgloves and lupine are healthy and beautiful but I will have to wait another year for blooms, a bummer but at least the plants are healthy. I always plant artichoke for pollinators and unfortunately those also weren’t cold stratified and they aren’t hardy for our growing zone so I paid $11 each for big green thistles with no fruit or blooms that will die at the end of the season.

    2

    I have regularly found staff to be unfriendly. Today when I asked to use the restroom the young man was exceptionally polite......however when i made a comment how much more polite he was than previous staff he felt it necessary to point out a sign with the assumption he was being flirted with......well child my son is about your age and my husband also doesn't appreciate that. Maybe it's unusual for a female to be polite to you..... plants and animals how could you not be happy working there?

    1

    Rats should not be kept in tanks this is inhuman! Feeder rats are not pets! Do better

    Had to tell an employee there was a dead budgie in the cage. How sad.

    Don't recommend this store. I wouldn't even get a fish from them.

    1

    If I could give this location less than one star I absolutely would, and I am honestly in shock that this store is still allowed to have and sell live animals. I am unsure how many reviews may not have been posted or are inaccessible, but the oldest I have found calling out the horrible conditions animals are kept in and lack of interest in their wellfare was from 14 years ago. I found a response to another such review from 9 months ago and I have no doubt there are others, where excuses were given to try and paint that customer's observations as misunderstandings, assumptions, or delusions. However, that response was laughable at best given the outright lies proven by the evidence tracked in continuous reviews calling out these issues over more than a decade. Such claims as "we take great care to ensure the health and safety of all our animals, and no pathogens have spread in our store" when customers have shared and documented cases of diseased animals being sold with anything from bacterial infections to Parvovirus to parasite infestations. Another line stated "... we are continuously improving and updating every area especially the pet and fish sections as funds allow" yet animals who have been owned by the store's own admission upwards of five, ten, even twenty years, are still housed in unsuitable enclosures that border on abuse. As for their unsubstantiated statement that "our rabbits and poultry recieve proper care and we will review their enclosures to address any issues" our visit, nine months later than that statement was made, still clearly showed neglectfully small enclosures, highly stressed animals, and dangerously close proximity between species capable of transmitting diseases and/or parasites across their gap in species and in some cases potentially to humans as well.

    If the care of these animals was of a level of concern anywhere close to what they claim or was even minimally appropriate, such conditions continuing to be present 9 months later, much less 14+ YEARS later, would be reason enough to have completely overhauled their business model or shut their doors to focus on ending the neglect and borderline abuse of these animals.

    There is no excuse or platitude that can counter over a decade of published evidence that this has already gone on far too long for any future plans to redeem their practices.

    1

    I've never had a problem with customer service when purchasing. I'm a decades long fish keeper. Tuesday the 19th I bought several fish. Of the four guppies I bought one was dead on the evening of the 20th. Two more were actively dying this morning, the 21st. I added the two dying guppies to the bag with the dead one and drive 25 minutes in to the store. The cost of the guppies was not the issue, I spent more on the gas to purchase, then return them. I was treated to the most judgy attitude. Endlessly examining the fish, asking the other employee to look at the fish. It was clear that she felt I had killed the fish. Why offer a quarantee? I wasted my time, and gas, to purchase from a local store rather than big box. I've lived here 35 years and have purchased from this store regularly. I won't be back.