Cole's Plumbing

I had multiple plumbing issues at my home but Cole’s Plumbing took care of everything in one day, with no mess. That alone would be enough for a 5 star review but they went beyond that. The Service Manager Aaron took the time to explain everything to me and was very professional and friendly. When I had to leave for a family emergency, they stayed, repaired every problem and cleaned up beautifully. I am so glad I found them!

Had Aaron come out and look at our water heater that had been acting up. Our heater was at the point that repair wasn’t really possible and would probably need to be replaced in the near future.

Fast forward a couple days and the heater sprung a leak and its life ended. I called Aaron and he got out the next day and had the new heater system installed and running in less than 2 hours. Amazing service!

2 gentlemen from Cole's came to my home 2 days ago to repair the main sewer stack and unclog a bathtub drain in my home. The repair and drain were done well and appear to be solid. I appreciate that Cole's showed up the same day and stayed until late into the evening to finish the repair. Both gentlemen were very professional and courteous. I do however have some grievances: 1. The $200 charge to access the sewer stack (removing roughly 1 sf of drywall) was very disappointing. In hindsight, I should have just asked if I could remove it myself as the process would have taken less than 2 minutes. I had already cut away most of the drywall, but there was one small remaining section that needed removal. 2. The mold remediation gentlemen that they recommended, showed up within minutes of their arrival. It was clear to me that he was out to work over my insurance company. He refused to discuss prices but made it clear that I needed thousands of dollars of remodel work done. When I finally told him that I would not be going through my insurance, he was completely disinterested in helping us.