Home Services reviews in Tacoma, Washington

I recently hired Quality Cleaning to clean my home, and I am beyond impressed with their service! Arrived on time, were extremely professional, and paid close attention to every detail. My house has never looked or smelled so clean! They were thorough, efficient, and even tackled areas I hadn’t thought of. Communication was clear from start to finish, and booking was easy. I highly recommend to anyone looking for a reliable and top-quality cleaning service. I will definitely be using them again!

The service I received was exceptional and the pricing was amazing! The crew was very professional and asked if there was anything else I needed them to do.

We had a great experience with this cleaning service. The cleaner arrived right on time, fully prepared, and got straight to work. She clearly understood what was needed and completed everything within the allotted time. Her work ethic was impressive, she was diligent, polite, and extremely professional throughout. I truly appreciate how well she listened to our requests and followed through with care and attention to detail. I highly recommend this company for their professionalism, excellent time management, and commitment to customer satisfaction.

Great service. Amira was very nice and friendly. Amazing move out clean for my apartment. Looks better than when I moved in. Best price, great service! I recommend Quality Cleaning 😎

Sandra and Ana Maria did an amazing job cleaning our home for move out. The whole place sparkled and they did little touches, like folding the Kleenex box and toilet paper in a very pretty way. These ladies are very hard workers and it shows. The entire staff and owner were easy to work with, especially since the home is only accessible via ferry. This is the second home they have cleaned for us. Thank you all so much.

They did absolutely amazing and were quick do to it! I called and they were there the same day without hesitation. Highly recommend, they’re amazing

Excellent top cleaning service very organized and professional! I love their service and book with them frequently. Makes me so happy.

The cleaner did an amazing job in my apt. My apt was messy due to having a busy schedule. She organized everything and I really appreciated it. I will definitely use this service again!

They are very professional and responsive! Marta did a fantastic job! I will definitely be using them again!

Excellent and thorough cleaning. I had a move-out clean done, and it’s cleaner than when I moved in! Very happy with the results. Highly recommend - friendly service and reasonable pricing

I just purchased a home and the elderly couple had owned the home for 30 years, so it was in dire need of a clean. Andrea came by on very short notice and got the place looking great.

The two gals that came and cleaned our home did a great job! Scheduling was a breeze with wonderful communications via text. Very reasonable pricing as well for a one-time deep clean.

This was excellent service. Booking was easy, the housekeeper was very thorough and the price was most reasonable. I also appreciate that I can hire the service once per month going forward, since many companies will not afford that flexibility.

I hired Quality Cleaning on two occasions, once in Tacoma for a move out and again in Seattle for a new place, and they did a fantastic job both times. Their cleaners were very thorough and professional, and their management was easy to communicate with. Hourly rates were reasonable. Highly recommend.

I inquired if this company did the finished “pretty” details with bedding and towels and was reassured the girls were very good at this. Not only did they do this but the response I got insinuated i tampered with the bedding to get a discount. They also charged me for 7 working hours when the total should have only been for 6 (3 hours x 2 workers). They said the time they left was 5:07. My ring camera proves this wasn’t true and upon showing them the timestamp with them leaving and stating I did not accept the final bill due to the bill not reflecting services rendered she sent another bill with 19 dollars off without my consent to proceed with charging my card. My card now has an unauthorized charge I have to deal with. Oh and I ended up doing the towels the way I expected and I had to vacuum more with my cylinder becoming full when I was done with only downstairs.

To update in response to Dana’s response to my review: she did not follow up.

We've had a few cleanings with Dana's and they were on point. The girls that did the cleanings were very timely and diligent. They addressed every area that we asked to be cleaned and they work very hard. We are thankful that we found Dana's!!

I’ve been working with Dana’s crew for about 3 months now and I have to say I’m extremely happy with them. The same girl shows up each time, is very thorough and detailed. She even organizes magazines and books and leaves the place looking so nice to come home to. Whether I am home or not, the service is the same. They’re great at communicating and send reminders before each visit. And they’re very reasonable w their pricing. Even though they charge by the hour, I have not seem them abuse that by staying extra just to make an extra buck. Definitely recommend this group.

I really needed a champion to come in and get my new place tidied up. I’d been laid up with a virus and due major work-life challenges I just couldn’t keep up. Eva did a total reset for me and brought a sparkle I had yet to see here. She arrived prepared and tackled everything with enviable energy. She respected my WFH space and also worked around a maintenance worker needing to turn off the water for a bit.

Immediately rebooked. Communication with the office and scheduling was also A+!

I have to shine a big, bright, spot light on this company and the wonderful employees. From the moment I reached out to Dana to make an appointment, (with short notice by the way) the customer service and willingness to take care of me was above and beyond.

When Amira arrived she was so polite and eagerly jumped right in to getting the job done. This was a move out cleaning of an apartment and I was shocked at how thorough she was. From cleaning the tops of cabinets, the vanity lights, and even washing the blinds. She methodically moved through the job and you could tell she knew exactly what she was doing and how to do it so efficiently. Aurelia arrived to help Amira towards the end of the cleaning and she was just as wonderful and was basically cleaning as she came in the front door. My apartment was sparkling from floor to ceiling when they left and I couldn’t be happier with the results.

I had a great experience with Quality Commercial & Residential Cleaning. They did a very good job cleaning my house — they were quick yet thorough, paying close attention to details. The pricing was fair, and overall, I am very happy with their service. I would definitely hire them again and recommend them to others looking for reliable cleaning services.

They were very accommodating to my particular needs and I was grateful not to sense any judgment about my particular situation. They are easy to work with, and they do a great job of cleaning. I highly recommend their services.