HVAC reviews in Tumwater, Washington

4.8 based on 157 reviews Back to the listing
    5

    Definitely recommend! I called John on a Saturday morning of a very hot weekend when my AC unit stopped working. He is a wealth of knowledge and competently troubleshooted, diagnosed and educated me on the issues with my very old unit. I’m glad my AC unit is back up and running (going strong 30+ years!) and my bill was very reasonable. Thanks John!

    5

    Mr Compton is the picture of excellence you want from any contractor but especially from someone who services your HVAC systems! He goes above and beyond and charges more than reasonable prices for his labor. He went out of his way to do what my home warranty company would not, including filing a manufacturer warranty claim on our behalf and doing the installation despite the home warranty company stonewalling and nickel n diming myself and Mr Compton. I highly recommend - he is forever my go-to for HVAC services and repairs.

    5

    Wonderful person

    4

    Staff were very friendly and fast

    1

    This Guy is as Racist as they come, would recommend not doing business here. He charges you extra if you are not white!

    5

    Vaughn & his team are absolutely professional, thorough & communicative both before & while on, the job!!
    Highly reccomend!!!
    Thank you, Vaughn & Brayden!!

    5

    Vaughn and Ryan are true professionals. If you want top tier work look no further. We are lucky to have found them, thanks!

    5

    Kyle was on time, clarified the process, potential outcomes, provided recommendations, and highly professional.

    5

    Great job
    Explained everything and showed us how to use our thermostat the best
    Personable, friendly, great with our friendly pets!
    Good people

    5

    We had technician Dora come to our home and she was very personable and did a great job explaining what service she was doing and what items she would recommend we fix. I would definitely recommend their service.

    5

    The team are always so professional and communicative. Everyone is kind and easy to work with from the front office to the folks who come out to the house.

    5

    Thomas did a great job servicing our system. He explained what he was going to do and kept us informed of his progress. Upon completion of the job, Thomas went over what he found, any corrective action he took and his recommendations going forward. We are extremely happy with Thomas and with Pacific Heating and Cooling.

    5

    Josh was knowledgeable, friendly, and efficient. He explained everything and answered all of our questions.

    5

    Thomas was VERY personal, considerate and professional. I would recommend him to anyone.

    5

    Liam was very informative about planned work and findings. Also did the job within time estimate. Thanks

    5

    Kyle was super nice and professional. I didn't feel inturupted while I continued working from home during his inspection. Everyone I've worked with through Pacific heating and cooling has been upfront, clear when explaining, and has not tried to sell me anything. I have gotten quick service with very upfront pricing. I'm in Chehalis WA

    5

    Professional, friendly, efficient, knowledgeable service and conveniently scheduled.
    Jacob did an outstanding job!

    5

    Very friendly technician. Josh was thorough and answered all questions. The price was higher because we had a starter part replaced.

    5

    We love Pacific!! We love ALLLL the techs! We love being a part of the Club for the extended hours! We work a lot!!

    5

    James the plummer came and evaluated the issue with my kitchen sink. I loved the ability to schedule the appointment online and attach pictures. I was updated when he was going to arrive and provided a picture of him. I like that feature on the website. James was very knowledgeable and explained to me in regular people terms, what needed to happen and how to get my kitchen sink completely fixed. It was more complex than just a plumbing issue. My kitchen sink is falling away from my countertop. Which is putting pressure on my plumbing because my sink is not being supported. I appreciate him telling me the truth and doesn't matter.I will be using them again and highly recommend them.

    5

    Kyle was wonderful, professional, knowledgeable, considerate, kind and an excellent communicator.
    He was thorough and tidy. He is a great asset for this company.
    This was my first contact with Pacific and I signed up for regular servicing of our unit because of Kyle, but of all the representatives following up to ensure everything was moving smoothly for me.
    Thank all of you at Pacific Heating and cooling!