All reviews for Williams Heating and Cooling

Write a review
    5

    They installed a mini split heat pump system in my basement at the end of May. They were friendly and professional. I was impressed with their attention to detail. These guys were recommended to me by my realtor and I am so glad I called them. (They actually identified and fixed a problem with my system for the upstairs in the fall and were so good I called on them to do the install.) The system install looks clean. Everything is working beautifully. And it was even pleasant having them around during the install. They were very nice guys.

    5

    Williams heating and cooling came out same day to fix my AC unit I was so happy cause I thought it would take longer! He was very professional and his price point was more affordable than others! I highly recommend this business! He was also very nice.

    5

    Scheduling was easy, and the staff was super friendly. Mason is a rock star! He was extremely helpful in answering all my questions before starting to fix my AC. I give them a 10 out of 10 and highly recommend them to everyone! 🌟✨

    5

    Mason Tibbets came to work on our A/C unit. He provided professionalism and was very efficient, he diagnosed the problem and fixed it within a couple of hours. He discussed my options for fixing the A/C unit and also made sure to go over routine maintenance options as well.

    5

    I recently had my AC unit serviced by Williams heating and cooling and I couldn’t be happier with the results. From start to finish, the entire process was smooth and professional. The technicians were prompt, knowledgeable, and courteous. They thoroughly inspected my AC unit, identified the issue quickly, and efficiently resolved it. Not only did they fix the problem, but they also provided valuable tips on maintaining optimal performance. The customer service was exceptional, with clear communication and transparency throughout. I highly recommend them for their expertise, reliability, and outstanding service. My AC unit is now running smoothly, thanks to their expertise!

    5

    We highly recommend WHC!! Our journey started with our furnace making noises and ended up having to replace the entire system. Over the course of doing this, we did our homework and got 3 bids. Out of everyone we met with WHC was the easiest to work with, had the best price, best equipment, and amazing financing options. They were a CLEAR winner! While we certainly didn’t want to replace the system it was 21 years old and limping along. We feel so taken care of and happy to have an awesome system. The work was completed on time and under bid. This was a SUPER positive experience!! Highly recommend!

    5

    Mason was very good and he explained everything he was going to do and completed the job in a very timely manner. He was really professional and made sure everything was working properly before he left. He was very pleasent and friendly to deal with. I would recommend Williams Heating and Cooling highly to anyone.

    5

    Once again Williams Heating and Cooling was outstanding. Mason was right on time, very professional and Friendly. Our on-going "Maintenance Membership Program" has kept our HVAC system in great shape and have had no problems. Thanks, Guys

    5

    Excellent service. They were very friendly and helpful on the phone, and were able to pencil me in the following day for a diagnostic.
    Then we’re able to get someone out to fix the problem 2 short days after that.
    Will absolutely go with Williams heating and cooling for any and all hvac needs I may come across.

    5

    Mason arrived right on time and fixed the issue very quickly. He was polite, knowledgeable and worked fast. He explained the issue and how it was fixed. It was a great experience having him fix the issue with our HVAC.

    5

    Never let Mason leave your company. He is the best contractor I have ever had the pleasure of working with before. He was knowledgeable, kind, hardworking, transparent and very respectful of our environment. Thank you for all of your hard work Mason.

    5

    Williams heating and cooling will now be my go-to HVAC company! Their tech, Mason, was so professional and got the job done right. When so many other companies didn't realize the issue with my heating system, Mason was the first person I had out to my house to actually figure out the problem, and offer a reasonably-priced solution. My house has never been so toasty! It doesn't hurt that Mason was so handsome either ;) I will DEFINITELY be calling him again!

    5

    Williams heating is amazing. They installed a new system in my home quickly and professionally. They also provide excellent maintenance service. They are always on time, friendly, and efficient. They know what they are doing and they do it well. I am very satisfied with their work and their prices. They are the best HVAC company around. Five stars!

    5

    Mason T! Thank you so much for coming out! I cannot say enough great things about this human being. He made the experience enjoyable, humorous, and easy to understand! The fact that he complimented our door mat and knew where it was from was just a bonus (Lord of the Rings!)! If I could give more than 5 stars I would! Such a kind human being, knowledgeable, and respectful! I know my husband and I found our heating and cooling guy! Mason, keep being great! Thanks again!

    5

    I had a very positive experience with Mason and Derek. My furnace started failing and they were very honest on what our best options were and not just recommend the most expensive option. They fixed everything very quickly and my new furnace works great. It was a pleasure working with them!

    5

    The experience was great and I was so appreciative that they were able to fit me in. Mason was a great tech who explained everything and fixed the AC unit right away. He also went up and beyond and checked the vents and filters to make sure everything was working properly. I would and will recommend Williams Heating and Cooling.

    5

    From the first call Becky has excellent customer service to start. Mason is absolutely amazing and knowledgeable. Showing me every step with video and pictures. Fixed my issue with great professionalism. The only heating and cooling company I will use!! Hands down the best!!!

    5

    My AC went out on one of the hottest days of the year. WH&C was able to get me scheduled and have it repaired within 24 hours. The communication was fantastic. Becky, in the office, was great communicating with me to get me scheduled. They sent a reminder email in advance of my appointment, and my tech Mason T called in advance to let me know he was on the way. Mason walked me through what the issue was, made the repair needed, and also gave a few tips and pointed out a few items on my AC unit to be aware of.

    WH&C really took a lot of the stress out of a stressful situation. And the cost of the repair seems really reasonable.

    5

    Mason Is amazing! Becky also was very accommodating they scheduled us same day when Area and Tri-tech scheduled us for the next week!!!! Temperatures in the heat wave cant wait .. so thankful for them!!! Mason was very knowledgeable and tested everything sealed the tubes and replaced our filter! We highly recommend Williams Cooling and Heating!!! The best in town

    5

    I had a great experience with Williams heating and cooling company. First of all, I would like to say that scheduling here was easy and painless. All the staff members on the phone were very helpful and were able to give me quotes on their services. I was able to schedule a service right away when my heating system recently quit working.

    Mason and his cowork (Derek) came out to do the maintenance on my heat pump. They helped answer all of my questions about the heating system as well as recommending which parts to replace. For instance, there was an issue with my thermostat which was wired incorrectly to turn on the heater and the emergency heater at the same time which was causing a lot of power draw on my electricity. This caused my electric bill to sky rocket during the early winter season. They recommended to replace the thermostat so that they can correctly redo the wiring so that the heat pump would run correctly. Mason and Derek were efficient and friendly and I would highly recommend this company to my family and friends that live in the area.

    5

    Great service and support from owner Chris diagnosing the problem and working with my homeowner's insurance plan in getting my repair covered. Mason did the work professionally and quickly and got our system back up and running in minutes. He explained the problem with their solution and the hose started cooling off immediately. Can't thank the team at Williams enough for their help.