Reviews of local pros in Vashon, Washington

When alder on the top of a ravine was partially uprooted in recent windstorms, and was threatening to fall on my neighbor's house, Jean-Luc's crew responded the next morning and snagged the tree, along with two others, even in the middle of more wind and rain. Such a relief! Especially with another atmospheric river expected later this week.

Jean-Luc and team performed a masterful high-wire acrobatic routine as they battled three intertwined trees that were threatening our house structure. Professional and conscientious, debris piles tidy, leaves and sawdust blown away. I would gladly hire them again in the future.

Jean-Luc and the entire crew at Vitalitree are extremely professional courteous responsible safe responsive and reliable! We have used them repeatedly to deal with wonky trees that threaten our home and they have executed every job flawlessly on time on budget and without a hitch.

Update from owners response: yes this is true you were working for the neighbor but the hedges are shared. As I stated Wednesday, we did not ask for him to be fired we asked for him to be removed from that job. Your response is extremely condescending. Not only is it condescending but it's dismissive and untrue. Extremely disappointing to yet again see men protect men with no regard for women or their safety.

I had a very concerning experience with this company due to the conduct of one of their employees, Justin. While working on the property, he became extremely aggressive and shouted profanities at me while holding a chainsaw after I asked him to stop and wait at the homeowners’ request, as they had not authorized the removal of their hedges.
I was house-sitting at the time and calmly relayed the homeowners’ instructions. Justin’s response was hostile, unprofessional, and entirely unwarranted. What made the situation even more troubling is that I am pregnant, and his behavior showed a complete disregard for basic professionalism and safety.
I contacted management and spoke directly with the manager, Jake, to report the incident. Despite being informed of Justin’s aggressive and verbally abusive conduct, he was allowed to remain on the job for the rest of the day. This lack of accountability raises serious concerns about how this company addresses employee behavior and customer safety.
Based on this experience, I would not recommend this company.

Vitalitree is incredibly responsive, professional, and knowledgeable about tree care and management. They have done excellent pruning work for us, and reliably treat our birch tree yearly. Jordan has come out several times to evaluate large trees on our property for safety, and I always learn something. Highly recommend their services.

We are very particular about our property, plants and trees and had heard only positive feedback about Vitalitree. We are so pleased with their job. Jordan did the estimate and we had a great discussion on options. Once we finally decided on exactly what needed to be done, the crew of Brandon, Malcolm and Ayden did the Cherry tree and stump removal and the various other tree trimmings. The crew offered further ideas and input that made the entire experience most rewarding. Professional, knowledgable, honest, efficient, friendly, flexible - can only state positive traits from the experience. Vitalitree are now our arborists of record going-forward. They will be back in the spring to do the more spring-appropriate work.

Josh and Finn did a super job topping some of trees which were blocking my view. They made excellent assessment as to how to top the trees so that it would look natural (not flat) - and made sure that it was done in way so the trees would survive. Vitalitree LLC is the best. I will hire them again in the future.

From start to finish, it was a pleasure working with the Vitalitree team again. Jean-Luc had done some work for us some years ago, so we were confident we could trust Vitalitree.

Josh walked the forest and worked with us to assess risks and decide where we most needed their expert help, which trees I could handle on my own, and which I should not. The bid was clear and reflected our discussion with precision.

From the moment Josh, Brandan, and Zander arrived (promptly and as planned) to begin, until they were loaded up and leaving after a hard day's work they were careful, conscientious, and communicative about decisions when appropriate. They navigated spaces one would think impossible with their incredible lift and skillfully brought down hazardous madrones and alders without incident, prioritizing safety and service.

My wife and I highly recommend Vitalitree to anyone who is considering tree removal and advice with the stewardship of their forest, and safety of home and family.

Quick, professional and thorough. Marcus and crew came out and pressure washed moss of our driveway and cleaned and treated our composite roof, looks new. Also kept things very tidy during the process, in and out in under a day on a pretty big job.

Always a great job have use this service in my restaurant for years

Quick, cleans up well, and has a focus on maintenance and long term use.

Excellent job, service! Randy is a pro and always knows exactly what to do!

Randy did an amazing job! The carpet looks brand new!

Great job. The rugs are beautiful and we received all the information we needed about whether to keep or toss an area rug. (We tossed it.)

Great service and professional care from someone, Randy, who loves what he does and it shows. I would recommend him.

Randy did an excellent job removing some stains I thought were permanent. Great job!

Randy is very professional and 100% dependable. I would not hesitate to call him again for service.

Randy provided an estimate and was able to do expedited cleaning which really helped with our timecrunch! Efficient and excellent work!

Can't wait for Randy to come back (which is in a few days) because he did such an amazing job the first time!! I highly recommend this company.

Excellent work with my two very dirty (dog and cats) rugs and sofas. I was surprised how clean and nice they looked -- I had forgotten!

I've been using Wipe Out Carpet Cleaners for years. Randy is always a pleasure to deal with and he does excellent work!