All reviews for E.J. Thompson & Son LLC

EJ Thompson have been our go to for many years for plumbing/hvac. They always do great work. I highly recommend them

Kyle installed a new furnace/heat pump recently. He was very knowledgeable; made some needed changes to accommodate our new
furnace and heat pump; and my wife, Patricia, and I are pleased with the end result.

Also, before the new furnace/heat pump was purchased, Josh did a very good job in explaining the difference between the new furnace/
heat pump that we ultimately decided to purchase and our old furnace/heat pump. He was very knowledgeable, professional, and
courteous.

We are very pleased with EJ Thompson & Son and not only will we highly recommend them to friends and family, but we already have.

Josh was great! Called before he got here and knew pretty much immediately what was wrong with my heat pump and quickly fixed it. He even used my pruners to cut down a huge weed that I didn’t have enough muscle to cut. Thanks Josh!!!

The gentleman that put my heat/AC in was very polite, professional, got the job done in a timely manner (especially doing it on his own) they got me on the schedule VERY quickly!!! Cleaned up after himself and was very thorough about what he was doing. He explained everything in great detail and answered any questions I had. 10/10 recommend!!!!

My two year old HVAC stopped working and off course when the weather starts to heat up again. I made a call to Trane and they dispatched EJ Thompson out. My HVAC repairman was John and he was AMAZING. He took the time to answer my questions, let me vent and just overall took a very stressful situation and made it so much better. They will be my go-to repair company for all HVAC and PLUMBING going forward. Elizabeth A.

Our unit was installed by Josh and Cletus. They were both very professional, efficient and knowledgeable. Josh answered all our questions on how to use the thermostat and change the filters. We highly recommend E.J. Thompson & Son.

This was my third project that EJ Thompson and son have completed. Of course, they are very knowledgeable and perform their craft, professionally and accurately. I really appreciated the additional information that Kyle and Leo spoke to me about opening all of the rooms downstairs to make the overall cooling more efficient. They also took the time to explain aspects of the compressor and the new thermostat. Oh and thank you Evan, for getting the install completed early on the day before the hot weather begins.Well I’m on to the next project with EJ
Thanking you guys once again…………
Charles

Evan and the team at E.J. Thompson & Son were great. They came out for an estimate on a water heater install the same day and had the job completed the following day. Very competitively priced.

You really have a good air conditioner man in Jake. He knows his technical stuff cold and always helps me out. He always arrives here on time and fixes my equipment properly. It is good to know that he has been your employee for a long time. I like having a repairman that I''ve dealt with before.

Jake was great in helping us with our AC to get it working very quickly. He is always so helpful and quick to respond. We have been working with EJ Thompson and son for many years . We recommend them highly.

Jake has been out here twice, in March for the heat and now for the AC(storm damage this time) He calls first, arrives promptly, works fast and efficiently and takes care of the problem in no time. He is very personable. I enjoy talking to him but I hope we can quit meeting like this. EJ Thompson does excellent work. I highly recommend them.

This company has always been great to deal with over the years. My tech Josh was very friendly, kept me informed and very prompt. He did a wonderful job diagnosing my problem and getting it fixed!! I highly recommend this company for any heat pump related issues!!

My family has always used EJ Thompson and for great reasons. The professional, reliable service and work force. Big shout out to Kyle Hieston- You took on a huge project, did it professionally, no short cuts. I’m so pleased with the end results of my new furnace. Thank you again!

Very courteous and knowledgeable installers-Anthony and Zack. Kept us informed of the install status throughout the process. Replaced a 33+ year old Trane blower and heat pump. Cleaned up all debris. Saved us over $1,200 from what a competitor quoted. Well pleased.👍

Our A/C went out on one of the hottest days of this year. Johnny sent Jake out after normal hours and he arrived with a great attitude and desire to assist. Jake made two trips to our house that evening, and he was able to get the A/C running again with a "rescue motor" , because our unit was older. Upon Jake's recommendation, we have ordered a new unit to replace our old unit. It will be installed soon. Johnny and Jake made our evening and the days after much better than I anticipated when the unit went out. We appreciate them and their efforts very much. we have no hesitation at all recommending this company. Thank you Johnny and Jake.

I had my HVAC and hot water tank replaced and a sewer break repaired. I'm very pleased with my experience from start to finish. Evan and the owner were transparent and did not try to upsell me with the estimate, recommending the cheapest option as what was most appropriate for my small home. The estimate was more reasonable than what I received from two other companies and provided more information so I could make an informed decision. They also worked it out to give 0% financing on the whole job, unlike the other companies who only offered 0% on the expensive systems or by charging more for the cheaper system.

The HVAC crew (Josh and his helper) and plumbing crew (Joe and Willie) were great! Nice, hardworking people who made sure everything was done right, answered all my questions, and went the extra mile to make sure I was happy with the job. They came when they said they would and completed the job on time even though they ran into unexpected difficulties with the house. I felt very comfortable and confident with them the whole time. Highly recommend!

Our AC wasn’t keeping up with the extreme heat lately.
Jake was out at our house the day after I called. He was on time, very polite, and explained things to me. When spraying our unit off didn’t solve the issue, he came back at 7:30pm the next day to try another solution. We will definitely be using this company again!!!

We had 2 mini splits Mitsubishi systems installed in our home. Evan did a wonderful job, at getting us what I wanted and he even took the time explaining everything to us. He even followed up with us, and he is just a phone call away if you need him. The guys installing it did a wonderful job! Seriously took there time and installed it correctly. Looks wonderful and is preforming like it should. The systems are so quiet you really don't know they are running. Seriously wonderful people we have meet to do a professional job.

Jake and Jon were awesome. They called about 30 minute before arriving. They got here with smiles, did a summer AC check, replaced a capacitor on the outside condenser unit and the house is cool at 69 degrees. THANK YOU E.J. Thompson & Son!

Great company great people . System was freezing over came out the next day . They stayed till it was fixed properly . They made sure my family was going to have heat . They only fixed the problem. Would highly recommend them . They didnt overcharge and was reasonably priced. Great company . Very quick to respond.

Quickly and efficiently installed a new heating and cooling system. The service people who come from EJ Thompson are always friendly, professional and efficient.