Reviews of local pros in DeForest, Wisconsin

Art's did a great job fixing my A/C. The technician was prompt and professional. He did not try to sell me extra services. He simply replaced the part and gave me a VERY reasonable bill. My A/C was fixed instantly. Great work Art's! Great local business here in Deforest.

Hired Art's Electric and Heating to install a workshop sub-panel and some exterior electrical outlets. They performed their work well and finished their work early. Excellent customer service, and they were the lowest bid as compared to some local competitors.

Couldn’t be more impressed. Collin the tech was wonderful. Not only was he extremely knowledgable, he was personable and excellent at explaining options and completely honest. It’s so nice to see such a young man in the trades who has all of these qualities. Knowledgable, personable, honest, great communicator. He’s going to go far.

I called Art's Electric early Sunday morning for our A/C not properly working and couldn't go without A/C as we were having a birthday party for our daughter. This was our first or second time using Art's. Within two hours, Steve came to our house and had us back up and running. Steve was absolutely amazing to work with and incredibly kind. We will be keeping you all on our speed dial for future needs. Pricing was great, and we appreciate you all! Thank you, Steve, and everyone at Art's!

I just want to give a huge shout out and thank you to Colin from Arts Electric. At about 5 pm on Sunday night I realized my furnace was not heating properly. Called the emergency number and talked to Colin. He was just sitting down to supper with his family. Said he would be here in an hour. I don’t think it was 45 minutes and he was at the door. He was extremely professional. Communicated what he found and how to fix it. He had the heat running in less than an hour. I will certainly call Arts Electric for future work and will certainly request Colin as the technician

I have used these guys numerous times!!! Always were honest and did a great job!!

Rude employees..don't go with them

Terrible experience trying to deal with these people, rude, very unprofessional.

Best service. Best price. Knowledgeable, efficient, detailed, and friendly. True professionals and craftsmen.

We had a bad experience with this company. Very poor customer service and communication. We felt like they didn't care if our problem was fixed or not. We will not be calling them again.

Attempted to contact for service, before I was even able to describe the problem or need for service the (presumably) owner stated "yeah I'm going to pass".

No reason why he was "passing" offered.

We’ve been using preferred for years now. Great pricing, great service, great communication. Would highly recommend them.

Employee parked his truck in front of my house when working on neighbors blocking me from parking when I got home. When asked to move his truck so I could park, he responded with "why don't you park somewhere else and I'll move when I'm done, okay?" Very rude and unprofessional. Wouldnt want anyone like that freely in and out of my home. Look elsewhere.

Edit: refer to image/owner response if wondering about the quality of customer service you would receive.

We have been relying on Dick and Kurt Woodburn and Preferred Heating and Electric for nearly 20 years...and over 3 properties. Their service is timely, prices are fair, and whether it be a new A/C, furnace issue, pool pump or any other issue, the work is always done well. They are always my first call.

I have utilized their services for many years. The quality of workmanship has always been very professional and completed in a timely manner. Their prices have consistently been competitive. I highly recommend Preferred Electric & Heating!

We have been using Dick and Kurt from Preferred for almost 20 years now and they have been outstanding! Reliable, fast, fair and very friendly! We highly recommend them!

We had them out to install 2 ring spotlight cams in the front and back yard. Showed up on time and did an amazing job! Will continue to use their services regularly!

We have always had the best experience with Preferred! It started with our old central air unit needing service, the day before a major holiday. Very prompt service. Since the unit was so old, we had them bid a new unit on the house plus putting one in at the separate garage.
Had the house unit installed and the garage one the next year.
We have had nothing but great service!
We just had them upgrade the house to 200 amp service while also having Alliant bury the wires to the house and garage. Everything went smooth and never a problem. In fact this was done earlier than when they expected to be able to do it.

I highly recommend Preferred. We hired Dick to help us with a remodel project. We removed a wall causing the need for one of our returns to be moved. Dick came in promptly, was a pleasure to work with and did a great job. He taped off all areas to prevent air leaking and it looked great! The return is nice and quiet. Thanks Dick!

Talked to Kurt. Instead of coming out and charging me for nothing, he guided me to check something. When I checked, it resolved the issue. I appreciate the honesty.

I had Preferred Electric & Heating out to do some electrical and heating work. They are excellent! Great prices, Friendly and their work is top notch! Highly recommended them!