All reviews for Hillestad Heating & Cooling Systems

Crew was great; Ryan, Kong, and Jeremy. Very helpful and professional- strongly recommend company. They installed a new furnace in my home.

My furnace stopped working. I called Hillestad Heating & Cooling. A tech came out and fixed it right away. Great service and the people in the office are very nice and friendly. Thank you again for great the service!

I called to have a yearly checkup of my furnace. The repair man went above and beyond what I expected. He replaced a capacitor that could have ruined an expensive motor in the furnace if it failed this winter. AND he removed a deceased mouse and checked for signs of chewing. Thank you very much for your help.

I just want to say thanks to the guys at Hillestad for going above and beyond to help me. I have a 8 year old Veridian home that the AC unit died on - and which wasn't covered by warranty anymore. I called around to do my "due dilligence" and everyone was at about the same price for replacement. The person I talked to on the phone was so helpful, as he was able to work out a scenario where we came out about $400 less then everyone else. He then went out of his way to shuffle their busy schedule to get my repair done 2 days later even though they had a 3 week back-log (busy time of year). What a God send. The 2 people that came and did the install were very professional - they even worked outside during a complete downpour of a thunderstorm to get the job done. Talking about dedication! I have had 2 other HVAC companies come to my house prior to this for service work - and they didn't left me with the feeling that they were trying to take advantage of my situation. Hillestad demonstrated that they really go out of their way to do the right thing.

I contacted Hillestad because we were having issues with our air conditioner as the hottest days were upon us. They were quick to come to our home and service our unit. Complete check over and repair at an affordable price.

We had several different issues going on at our rental unit and called several other contractors to come out and help us fix our water tank and heat issues. Every other contractor failed and left our home without a working heating system. When we reached out to Hillestad's they diagnosed the problem right away and sent a team back the next morning to get both our heat and water tank back up and working properly. I'll never call another HVAC service again. I highly recommend them.

We could not have been happier with Not only our new heating system but the quality of care we received from Hillestad heating. From buying our home last year till now they have made calls on a wim to help understand our homes system, emergency calls when our heat went out, honest solutions to avoid continued visits, a full system insight when getting ready to inform of options on probable new system, multiple calls to husband and I to make sure we both personally had any questions asked and finally to an amazing system clean install and follow up to confirm all was well. When owning a home your hope is a company will fix your home with attention to detail and long lasting quality and with out a doubt Hillestad did that and more ! We will stick with this trusted company for and more of our future heating and cooling needs .

We had an opportunity to convert from LP to natural gas and decided to replace our 20+ year old furnace and AC along with our water heater. Hillestad came in with the best bid to do the complete job. They arrived promptly on the date and time agreed upon. The installation went smoothly. We went with the Ecobee thermostat as an upgrade and a tech explained how to operate this device. (Love it!) We had used Hillestad for a couple of repairs in the past and received equally as good service. We highly recommend them over the other local HVAC contractors.

This company is awesome!

We had a gas leak that required we replace a large section of pipeline and several connections. I called in the morning and spoke with Brenda, she did a great job coordinating to get someone out to me that day! Dennis, the technician that arrived, was very nice, did a great job and worked very quickly. Everything was ready to go by early afternoon! 😊

Once we got the gas back on (which took a bit as Aliant Energy was needed to turn it back on) the furnace rattled a bit more than normal. The next day I called Hillestad and explained the issue. They once again, went over and above to send someone out that morning to accommodate my work schedule. Ben, the technician that arrived was very thorough and explained everything very well. He made sure everything sounded as it should before he left, and even took a photo of the inside of the furnace to show me where the problem was. Turned out that we will need a new furnace 😖
We got a follow up call from Dan the next day. He said Ben let him know about the issues with our furnace and offered to set up a time to come a give us an estimate.
We are limping the furnace along at the moment, but when we do get a new one, I know where we'll go 😊

Thanks for everything! You guys have a great team!

Just wanted to send you a note to say how great Shawn and Ryan were at installing our new 2-stage Bryant furnace. They did a great job with the install as well as explaining the 2-stage function being controlled at the furnace level so that we wouldn’t have to figure out how to run it at the thermostat. Both were cordial and professional, and knew what they were doing every step of the way.

Excellent work, which is of course what I have come to expect over the years from Hillestad.

Thank you, and have a great year.

We worked with Dan to give us a quote for a split system to be installed in our cabin. We received a quote within a week and were able to schedule an install shortly afterwards. Crew that came to install was professional and quick. We also reached out to Dan after install to get a few questions answered, which he was quick to respond to. I wish all contractors were this professional and responsive. We will be returning to Hillestad for our future business.

Our furnace completely died, and we needed an expedient replacement. Due to medical conditions, from my disability,, I am extremely sensitive to cold. Hillstead not only assessed our situation immediately, got quotes that same day, and worked to install a replacement within 48 hours (and for 1/2 the cost of other quotes). The staff were great to work with.

They are responsive, friendly, reasonable. Each tech that has been out has been so friendly and respectful of our property and our time. The owner came out to give us a bid on a new system as we thought ours was older. He was honest and told me we didn’t need to replace it. When we do need to replace we will go to Hillestad

From the owner to Ryan and Jeremy, the entire process went so smoothly. They installed a new residential furnace for us in under 4 hours. I had a few questions on set up and they answered all of them. Very knowledgable, professional and easy to work with. We definitely recommend Hillestad Heating & Cooling.

Huge shout out and thank you to the professional, respectful staff at Hillestad. They've had my back numerous times and I now have a new furnace due to issues they detected. I highly recommend them.

Very pleased with their professionalism. Great customer service and quick turnaround on answering questions and scheduling. I highly recommend! Hillestad just installed a new furnace for us and our compliments to the team there on good turnaround again for quote, scheduling and installation! Tory, Dan, Justyn and William, we appreciate you and thank you!

We’ve used Hillestad twice and had amazing experiences both times. Dave did a great job moving our AC condenser unit but in general everyone at Hillestad has been patient and kind both in the work and answering all of our questions.

I just had a Magic Pak installed in my condo and the technician's, Ryan and Jeremy did an excellent job. It was installed within 2 hours, and they were very friendly and informative. They went above and beyond, I highly recommend Hillestad Heating and Cooling. Also, the price was very reasonable.

We had our 45 year old HVAC system replaced by Hillestad. I shopped and got estimates from 5 different contractors. Dan was the representative that helped me. Of all the estimates this one stood above not for only the cost but Dan took the time to hear exactly what I wanted and provided me with several options. Clearly explaining each. The day of the installation the 3 man crew (Ryan, Jeremy and William) showed up exactly on time, had everything needed, and very professionally installed my new system in less than one day. I cannot have asked for a better or cleaner installation. We had heat the same day. I highly recommend this company

I used Hillestad recently and was super impressed. They had excellent communication skills, were super nice to work with and were very knowledgeable.
When I called the office, the scheduling person was super nice, and got someone out right away. They first came out to check out our furnace which was leaking water. The tech was very knowledgeable and friendly.
We ended up needing we new furnace, so we had the sales person out next. He was also great to work with, and did not pressure us to do any upgrading or to purchase any extra things.. And finally, Hillestad sent two guys out to install the new furnace that we had selected. The installation people were also good to work with.
I definitely recommend Hillestad.

Our thermostat stopped working Christmas Eve, luckily we were visiting family on Christmas, but needed heat starting the following day. Hillestad sent a technician who was in the area, he arrived early, got the job done quickly, and was nothing but friendly and respectful. Thanks for the great work!