All reviews for Richland Home Power

On March 24, 2024 my luck was with me. My husband asked if I'd like to attend the Open Season Sportsman's Expo at the Kalahari Resort and Convention Center in Wisconsin Dells, WI. He told me Richland Home Power in Richland Center, WI was giving away a Guardian 18KW Home Backup Generator. I responded, "Yes, I feel very lucky today...let's go! I'm going to win that generator. " I even called my sister to tell her my plan. So off we go. We stopped by Richland Home Power's exhibit to check out the generator. We couldn't get a very good look as there were so many people browsing their exhibit. We continued on to look around and lo and behold an announcement comes over the loud speaker to the tune of, "Susan Barth, you are the GRAND PRIZE WINNER of the Generator donated by Richland Power Center." We both looked at each other to be sure we heard that correctly. I don't think I have ever been so surprised in my life. After claiming my prize certificate from the front desk immediately we went to the Richland Home Power exhibit. Jeremy and his son, Lucas, whom works aside his Dad, greeted us and seemed almost as happy as we were that I had won. I truly had tears of joy in my eyes! The thing that struck me the most was how heartwarming it was, in the difficult times we are all living in, that people like Jeremy still have a kind, giving heart and a desire to make others happy. Lucas, his son and a co-worker installed our generator and now all that is left is a power outage to occur! (Not that anybody truly wants that...) It is such a good feeling to have peace of mind that when needed Richland Home Power's generator will provide us with the power we need. Thank you, bless you and may others follow their example of the gift of giving. It didn't go unnoticed.

My experience was excellent all my questions were answered

Richland Home Power installed a Generac Generator at our new home, and we could not be happier. Jeramie, Lucas and their crew did a very professional job and completed the installation on time as promised. I would recommend them to anyone interested in a home generator. Highly recommended!

Jeramie and his team went above and beyond installing a home backup generator for us. As a disabled veteran, there were specific rules put forth by the VA in order to pay for this project and the Richland team made it simple working with the VA directly and ensuring everything went smoothly without a hitch. I would strongly recommend Richland Home Power if you are looking for a detail oriented professional electrician team with a personal touch. My wife even gave him a pie when they were done she was so pleased!

Lucas spent lots of time in the rain installing my Generac!!! Was very professional and kind in helping this old lady with the computer side of it❤️Thank you Lucas and Jeremy. Worked perfectly , power went out the day after it was hooked up!

Delighted with all aspects of this project. Was kept up to date on availability of equipment, installation was seamless, and the quality of all their work demonstrated a commitment to quality and craftsmanship. To the point where when the installation of the LP service was identified as being poorly planned and executed, Richland Home Power took ownership to work with the LP service provider to correct their work to achieve the same level of quality and craftsmanship that was their standard. And, post installation support has been great with their being proactive in providing all recommended preventative maintenance. Highly recommend Richland Home Power for your backup power system needs.

Great service. We definitely give them 5 Stars. always very prompt and very helpful. Thank you.

We had a very good experience with Richland Home Power. The owner Jeramie, was prompt with communication and installation and his crew of electricians did at great job. They were efficient and personable.
I would recommend this company to anyone considering getting a generator installed.

I finally bit the bullet and invested in a generator after multiple power outages. Jeramie and his team were fantastic-- they know their technology and ensured that I got the correct unit for my home's needs. His crew was polite and hardworking, and they handled the bureaucratic coordination of the power company and inspector. Definitely a lifelong customer! I may be slightly biased with my name, but Lucas did a great job explaining how everything worked too.

The team installed a whole home generator and did a phenomenal job. They were on time and completed the job in one day.

A great company to do business with and the Generac Generator works seamlessly during power outages. Service is excellent.

The team that did my installation were professional and kept me informed during the process. I had a fear of my house blowing to smithereens like you see on tv, but after talking to them and their experience, my mind was at ease. Lucas also set up my app and explained things we needed to know and was patient with our questions, answering them all. Great group of guys and I’d highly recommend!

Richland Home power met my expectations up and beyond. Definitely recommend!

What a great family business. Very personal and they truly take pride in doing a great job for the customer.

In spite of many delays, including my switch from a 11KW to a 18KW unit, it was finished in record time.
During the purchase/installation, I decided to upgrade from 100amp service to 200amp due to the purchase of an electric car. All is well and I heard it operating during its periodic checks today. I checked to see if power was out in the neighborhood as there was no change in electrical service - not a blink.
I hope I never have to use it.

From start to completion Richland Home Power was available and helpful. Highly recommend them if you're thinking of a home generator.

excellent service. I wanted our generator serviced for preventative maintenance. They did a great job, took their time, did it right. Recommend them highly.

I couldn’t be more impressed with the exceptional service provided by Richland Home Power. From the moment I reached out to them, their customer service team demonstrated unmatched professionalism and genuine care for my needs. They took the time to patiently answer all my questions and ensured I fully understood every step of the process. And especially important to me, they are military friendly.

What truly stood out was their timeliness. They arrived exactly when they said they would, which is rare these days, and worked efficiently without cutting corners. Their expertise was evident in every detail—they clearly have years of experience under their belts, and it shows in the high-quality work they deliver.

The attention to detail and commitment to excellence is second to none. Richland Home Power exceeded my expectations on every level, providing a seamless experience that left me confident in their ability to handle any project. If you’re looking for a company that values its customers, delivers exceptional results, and works with integrity, I highly recommend Richland Home Power. They’ve earned a loyal customer for life!

World Class Customer service- From the owner and service techs every time. Timely responses with open honest communication. No sales pitch just education and options for you to decide what is best for your home.

Helped me get my 7 year old generator up to code and professionally serviced. Might’ve saved our cottage from burning down due to overloading and inadequate gas supply. Highly recommend!

Richland Home Power came very promptly when called. Figured out my problem. Got the parts and fixed my generator the next day. Great service. Highly recommend!!!