Ness Electric, Inc

We had a large storm and the power went out at our house as well as other houses in the neighborhood. The electrician was at our house when I returned home. The electrician was very polite and we had no issues with him, the office staff on the other hand were not. They were very rude and unprofessional on multiple times of communication. The first correspondence, a letter, we received from them was in Nov. I called in to talk to them and was met with a receptionist with an attitude. I sent a check in to pay our balance and noticed it wasn’t yet taken from my account weeks later. I called to see if they had received it and they had not. I offered to put a stop payment on that one and send another one to them. That was sent out a few days after the phone call. A few weeks later I received a bill, which was the first actual bill we received, in the mail from them with a very rude and unprofessional hand written note on it about not receiving the check. Had they called and told me they hadn’t yet received it I would have tried to make time to drop off the check in person to make sure they got it. Instead I got a rude note about making stuff up. Do not recommend due to unprofessional office staff.

Edited to respond: if you would look at the review it doesn’t mention if you sent them or not it states we didn’t receive them. By not receiving them how are we to know what the balance is. It wasn’t you that asked to stop payment it was me trying to get things taken care of.

Ness Electric is the best. Their work is excellent and they are very accommodating to our schedule and availability. Everyone we have worked with is personable. This is a "can do" service. We have found that no job is too big or too small for them.

They are a great company with personal, reliable service and a reasonable price. We have used them twice and have another appointment to get some more done. They are our only choice for our electrical needs!