Compare top-rated water damage restoration providers in Menomonee Falls. Profiles include verified reviews, service details, and direct contact options.
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In homes across Menomonee Falls, we understand the distress that water damage can cause. At SERVPRO of Northeast Waukesha County, we're here to he…
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We had damage under the toilet due to leakage that went deeper than the floor. The decision was made to fix the problem by replacing the toilet, under floor structure, and flooring. The process was professionally handled from the beginning. The insurance inspection, the planning of what needed to be done, the interactions with the various contractors, the prep, the work, and even the cleanup was amazing. Thanks to Judson, Shannon, Drew, Ernest, Zack, Laurence, Antonio, Alexandra, and Karina. Your work is so very appreciated and presently I tell people you are my new best friends. I would not hesitate to use Servpro again.
Most wonderful polite, courteous professional crew I've ever had the pleasure of meeting. Thank you Andrew, Jose, Brendan and Strodher, it was definitely a pleasure having you all during turbulent circumstances. Also had another crew come out also very amazing, nice professional crew thank you Antonio, Mikhail, Teresa and Robinson.
Had a great experience when Servpro came out to help with a post construction cleanup. The crew was very thorough and did an excellent job. Thank you Alejandra, Rosalia, Andrea and Vero. Jon was also great to work with and willing to answer any questions I had. Would definitely recommend.
Great job, Great team they did a excellent job getting my home clean. Thank you Vero, Rosalie, Karina, Andrea, Alejandra, Gaby, Joselyn, Dany, Jose, Cooo, Tere, Makani, Brendon, Strothen, Robin, Ana all were very professional, kind gave Great customer service. Thanks for all your hard work.
The crew consisting of Anatol, Jose and Pilo got to work as soon as they arrived and covered the carpet with plastic to keep tracking dirt in to a minimum. While Anatol got them started and had to leave for another site, but Jose and Pilo wasted no time in getting to work. They removed damaged flooring and a piece of ceiling as they were water damaged and took out the waste as they worked. I’m an hoping the second phase of this repair goes as smoothly as this. I want to thank All three of these men for their fast and accurate work and would recommend Ser Pro to anyone need restoration and repairs.
4/7/2025 Update: In order to avoid a lien on my property, I was forced to pay Servpro $453.16 for services not rendered which include detaching and resetting the dishwasher, range, and refrigerator. Servpro did not complete these services. Thank you Servpro for your initial response to this review. You have my email and phone number by which to contact me to remedy this. If I do not hear from a representative from Servpro by 4/11/2025, I will be taking further action for return of funds for services not rendered by Servpro. 3/20/2025 I had a leak in my kitchen. (1) During the mitigation work, one of the Servpro mitigation workers asked for my number while in my house which was inappropriate. I feared the repercussions of declining his advancement due to his knowledge and accessibility of my home. (2) Servpro installed a temporary sink without asking my permission or obtaining approval from insurance and then charged $1,322 for it and the temporary sink leaked and caused more property damage which Servpro refused to rectify. Before they started work, Servpro was provided with Travelers estimate of the mitigation work which did not include a line item for a temporary sink. Prior to mitigation, Servpro did not request approval for a temporary sink. Servpro did not ask the homeowner if they would like a temporary sink. Servpro installed a temporary sink. A week later, there were leaks from the temporary sink which resulted in the homeowner having to pay $339.71 out of pocket for dehumidifiers to rectify the issue after Servpro refused to. Homeowner was then billed $960 for a temporary sink and $362 for the hook up of the temporary sink for a total of $1,322.
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