Constraction reviews in Middleton, Wisconsin

Unimpressed. Called to schedule a time to get a bid, no call back. Called again, finally was able to schedule someone another week out. Was told I would be given a bit that following week, four days later ... nothing ... it it like pulling teeth. Evidently they do not need anyone's business.

Fence looks good but they ran a pole that was to be dug by hand through my electrical for my garage. They took no responsibility for this and cost me another $650 to fix. I will never use them again. Now you respond lol

Called twice over a one month period - woman on the phone was a little less than polite. She said both times that an estimator would call me but I never received a phone call back. Since I couldn't get their business I went elsewhere. Craigslist has a lot of great fence people looking for work now.

Shop around for a fence company that is trustworthy. Struck & Irwin are NOT trustworthy. The receptionist is rude. Bill, the salesman, is a cheat. Sold us fence, $15,000.00 worth of fence, that should not have been installed at our location. We found out after the fact that the ground is not stable for the type of fence that Struck & Irwin recommended. Would not work with us to make it right and called us at our jobs and yelled at us because he wouldn't get his commission after the fence and gates were installed incorrectly. We had a foot gap at the bottom and our dogs were easily going under said fence. Bill guaranteed us that they never had a dog escape and that the fence would be touching the ground. We had to take time off from our own jobs to fix the fence and protect our dogs while spending another $1,000.00 plus. We unloaded the fence from Struck & Irwin we were told could not be returned, cleaned up after the install and had to call the company that supplies the actual fence to get assurance of the warranty after Struck & Irwin damaged the powder coating while poorly installing the fence. The owner of Struck 7 Irwin, Mark, called us with his condescending and chauvinistic attitude and said he would listen to our side of the issues we had with his employees and the fence install. He talked over us and did NOT listen to a thing we had to say. There is no professionalism at Struck & Irwin from any of the employees. They were recommended by our realtor and have since been taken off the list at the realtors office. We were running short of time before the frost arrived in December and were installing our own horse fence when Struck & Irwin told us that they would have to wait until spring to fix the problems they caused in October with the fence they had installed. Our advice is to thoroughly shop around and get great references for fence products and installers.

Beware! They are happy to take your money for a fence, but do not stand behind it. After the recent storms we had some damage to our fence (that they installed) and called them to get an estimate to repair it. We were told that they do not repair fences. This is beyond un acceptable. It seems ever since they moved in with the Bruce Company their customer service has gone down hill. The Bruce Company has always had a good reputation, I hope they stop tarnishing the Bruce Company's reputation.

I had a Struck & Irwin fence installed in my backyard. It started flopping over within a few years. Called to get repairs done. The receptionist said they would get back to me right away. They never replied. Called again. Never replied. Called again. Never replied. I just talked to a contractor today who told me that the fence is of low quality, with thin wood and poor quality nails. I'm getting the Struck & Irwin Fence ripped out and a new one installed. Struck & Irwin is less expensive than other companies, but their work does not last very long.

The fence they put in was OK. But when the estimator came, I made sure I told him that I wanted the gate open IN to our yard. I stressed it over and over. When the crew came…guess what? They installed it going OUT of the yard, opposite of what I wanted. They spoke Spanish, well so do I so I explained what I wanted, and they showed me the drawing that showed the gate opening out (I’m not convinced it was really our plans, because the shape of the fence line was wrong). Only problem was, it ran smack in to the downspout for the house. Just move the downspout was S&I’s answer. I hired someone else foe $300 to change the gate they way I wanted it. Would not hire them again, or IF you do make sure you check, double check and triple their plans, work, etc.

Wayne and Rick with Struck & Irwin reinstalled our fence after part of it had to be taken down for a landscaping project in our backyard. They did a great job and took the time to explain everything they needed to do, our fence was pretty old and they even replaced some of the posts at no extra cost. We highly recommend and will definitely use them again for any future fencing needs!

We had a cedar fence put in. We were surprised at the price, but they were the best quote we could find and recommended by our neighbor.

The estimate was smooth and good communication throughout the process. Our main concern was getting the fence in before the ground froze which they did. Work was done in 1 day with no mess. We spotted a split board as they wrapped up which they immediately replaced.

Great experience!

I had 183' of 4' chain link fence installed by S&I. Their bid came in $1000 less than Quail Line, they were flexible and professional when there were a few last minute changes (caused by me). The fence appears to be quality and the instal looks professional. I am very happy with the job.

The only thing I had an issue with was initial communication, I wanted my fence installed during the busy season (early June) and had to advocate for myself to get on their calendar, I got cell phone numbers and followed up multiple times. So if you don't hear from them, go with "the squeaky wheel gets the grease" theory. It worked for me.

Not sure where to start, because it's all JUST SO GOOD! We absolutely LOVE Struck & Irwin, so much so that we just finished having them install our fourth beautiful ornamental fence within the past 12 years...each time we were fortunate enough to have dealt with Bill Tomer - who is FANTASTIC to work with! :)
Bill is SO efficient, SO knowledgable, & SO responsive...he made what we anticipated to be a potentially complex process run super smooth & oh-so-simple. And Wayne & his install crew were all AWESOME as well...equally accommodating, respectful, & full of excellent ideas!!
We LOVE the end result (x4), & have referred Struck & Irwin to family members & neighbors...& will be our pleasure to continue to do so! And our puppies love it too! :)

We paid a lot of money to have Struck & Irwin Install a black steel ornamental fence around our yard. It was good for the first 2 years then faded something terrible. We are on a corner lot and get asked a lot on what happened to the color of our fence. It looks faded gray almost. We had Sam Travis out here to look at it. He said nothing they could do about it. He was willing to take it to management but they still refused to do anything about it. They told us to purchase Rust Oleum black spray paint and paint it ourselves. Did they think we were going to order two or more pallets of paint to fix their fence. I would never give this company another dime or recommend them to anyone. The fact is they are no longer selling this fence due to the amount of complaints they have had with fading but refuse to do anything about it. Once they get your money you are on your own. Find another fencing company to do business with.

We have had issues with two of the gates since the installation was first completed. The gates were installed unplumbed and continue to sag. The hinges were installed at the limit of their stops, no concrete was used to stabilize the posts, the gates sag so much to the point where it is difficult for my wife to even open them.
Two guys came out shorty after the install to look but nothing was ever done about it.
Now they want $350.00 just to come out and give us an estimate to fix them.
Shameless hacks, and apparently, I am not alone in these sentiments.
The pictures tell just how far off these things are. It is people like this that give contractors a bad name.

I've worked with this company several times over the years and have been quite pleased with the results. The receptionist is polite, helpful, and my calls are returned in a timely manner. Bill is extremely knowledgeable. He has addressed my fencing needs and always comes up with the best solutions at a fair price. Wayne, Rick, and the installation crews pay close attention to detail, and the quality of their work really shows. Money well spent.

I would highly recommend Struck & Irwin Fence!

I had my chain link fence installed by Struck & Irwin at my duplex. It turned out great. When I purchased another home, they moved my fence to the new property and added more fence to accommodate the larger yard. They coordinated the installation so that my dogs had a fenced yard right after my closing date. Very nice job ( twice ). Great company to work with!

They don't return their calls. Will not use them again.

Once they start to build a pool, they move fast, and know what they're doing.

These guys are spectacular. Can't say enough good stuff about them. If only all contractors were this responsive!

The previous owner of my home recommended them to me, so I tried using them but they wouldn’t even pick up the phone or return messages. I guess they don’t need any new business, but it’s really rude and unprofessional to just ignore someone. I recommend calling a few places and using one who at least has the courtesy to return a call.

Tom Carey and his Malibu Pools team knew how they were going to make my backyard perfect before they even broke ground. Tom is a great guy to work with and I couldn't be happier about my backyard. I cant think of a better company! Well done Malibu Pools.

The sale of the pool was only the beginning Tom is outstanding on customer service he’s always there to answer questions about chemicals,heater any issues I know he’s a busy guy especially in summer but he always takes time to answer a txt u can’t find this customer service anywhere I would highly recommend him