LeafFilter Gutter Protection

Gary was very good worker who explained pre-install, installation and post install information. Very pleasant with good photos of what he had done. Just in time for Spring storms, wind and tree seedlings to keep our downspouts clog free and most important, worry free.

My experience started with a friendly person at Lowe’s who stopped me to talk about gutter guards. I gave them my information after they told me that a sales guy would come by and give me a quote that would be good for a year. My sales guy came by and was great but their sales pitch was very much built on FOMO and a false sense of urgency. That 1-year price was so absurdly inflated it was basically “screw you” pricing designed for the sole purpose of giving me a heavy discount down to a still-high price due to some special they were “miraculously” running just for my zip code that day…so long as I got the job installed within 10 days.

I was impressed by the product so I went forward with the deal. They didn’t require any payment until the project was done, anyway.

They scheduled me for a Friday. Then when the day came, they called to reschedule due to weather.

It was sunny.

The next scheduled date came. They called to reschedule saying that their crew wasn’t available that day and rescheduled me for the next week.

On that day, they no call/no showed on me.

I called the office and got a gatekeeper who didn’t know anything but sent a message to the office assuring me someone would call.

They didn’t. I called again. Gatekeeper again. Assurances again. No call again.

I finally tracked down my sales guy who got his boss to call me. We spoke for a while, told me they were having staffing issues. At least he told me the truth.

We scheduled for that Friday.

Another no call/no show.

Finally, the next week, they installed my project. The crew wasn’t great and the product is great, so I can’t give them 1 star.

But basically, no communication or answers until I became a relentless heartless jerk. No way to contact them. Everything is set up to serve themselves, but not their customer.

Maybe they were just having temporary issues. I hope so for the sake of my neighbors but regardless, their internal processes made it impossible to get an answer if they didn’t want to talk to me.

Absolutely maddening.

The sales tactics were pretty straightforward. I never felt pressured. The product works great so far. I had a full install including new gutters and downspouts. The water displacement is phenomenal with no leaks, clogs, or overfilling. It's still early spring, so while there's rain, the leaf filtration has yet to prove itself. I may update this review in the fall or winter. The only reason my reading dropped is due to the cleanup. None of the old brackets, nails, or screws were picked up and there was scrap left in the street. Since that's my only issue thus far, my review will stay at 4/5. All told, with my earlier observations, I would feel comfortable recommending this product to others.