Landscaping reviews in Milwaukee, Wisconsin
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This is a nice store for your yard and garden needs. I went to look at grills, and they have a good selection. I got some accessories and bought the grill elsewhere. Steins was $100.00 more for the same grill. My only complaint with the store is the prices are a little high. It is a very nice store!
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Terrific service! We bought a couple large Dracenea that wouldn’t fit in the car, they were happy to hold them till the next day when I could stop by with my SUV
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Went there with my mom today. It seemed like the manager was cleaning dirt with a blower, and I don’t know if he realized this, but he was blowing dirt into mine and my mothers eye.
Not to mention the prices are way overpriced.
Will not be back.
The only thing pleasant about the place was that they gave me a box to carry the other plants that I got at Home Depot for half the price and twice the size. -
I adore Stein’s. Plants, lawn & gardening supplies, home goods, patio furniture, grills, pet supplies – Stein’s has it all. It’s always good to support a Wisconsin company, too. There are plenty of convenient locations for Stein’s throughout the Milwaukee area, and with our recent move, this location is now the closest for us. Go early in the morning on the weekends to beat the crowd and be prepared to leave with a few more things than you planned, because you’ll probably find something cool that wasn’t on your list.
The customer service is always friendly, pleasant, and helpful. The prices are reasonable – when they have items on sale, the prices are better than most places. Sign up for a rewards card (free!) and accumulate points to earn rewards and receive emails to notify you of sales and weekly ads. Stein’s is our go-to place for our plant and garden needs! -
I went there to purchase a birdbath, and found one on sale very nice quality.l also signed up for a discount card, and you have to make another purchase within the year to keep it valid. Large selection of gardening accessories.
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As always, excellent selection of plants and other items. Today, my easy shopping experience abruptly ended because of one of the assistant managers, who gets easily upset and scolds customers seeking a return. She claimed that she handles a $100,000 dollar operation and put me to shame because I was returning a very inexpensive item. If this assistant manager cannot handle returns properly, berating customers simply seeking a refund, how, I wonder, can she possibly manage conflicts with colleagues, supervisors and people under her charge? The assistant manager needs an urgent retraining to fulfill her duties in a friendly way, even if she dislikes making returns and an individual customer is nothing compared to her $100,000 operation. Unfortunately, returns and refunds are part of her job, much as she dislikes them. She claimed that the store is understaffed. Possibly she was irritable for that reason. However, her dislike of this part of her job should not be the burden of customers who otherwise enjoy shopping at Stein's. In the 17 years I have been shopping in Stein's this is my first very unpleasant experience with any of their employees.
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Love how they say your plant is covered if it doesn't come back next season, then ope how convenient to tell me oh not that brand the next season. I will not be giving them my money anymore.
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A lot of the plants outside needed a good soaking. When checking out, my total came to $189 and I told the cashier that was a mistake. She canceled everything and did it over and it came to $119. Make sure you're paying attention. If something is on sale, ask if you were given the discount.
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Nicole* was super helpful. I know nothing about plants but wanted to get a housewarming gift for a friend who has pets and needed a non toxic house plant. Nicole was super helpful in helping us find exactly what we needed and all the extras!
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Stein's needs to implement a blanket policy to verify presumed acts of theft vs customers returning merchandise. I wanted to exchange a bag of seed for a larger bag. When I got to the store I parked next to the outdoor register window, and immediately brought my bag of seed in hand to the associate working there. Stein's can easily verify by checking their cameras and asking the cashier. That cashier directed me to register 1 inside. So I go inside, drop my previously purchased seed near register 1, try to find a bigger bag of seed, realize the bag of dense shade I had was the biggest they offer, then grab a 2nd bag of dense shade. I then take both bags of seed to register 1 and explain to the cashier that I had already purchased one of the bags, and didn't have the receipt with me.
Does that look suspicious? Sure! But it's better for her to say "I'm sorry I'll need to verify before I can let you go" than to 'whitesplain' to me why I should have a receipt, and why she'll let me go this time, but 'next time' she'll have to question me...
Like what?! We're all adults here. Either force me to go through the security/verification process or just take my word for it, but I really don't need the patronizing tone. -
3rd year in a row we've bought our Christmas tree at Stein's, might not return now...
Never had an issue with picking up a few extra trimmings from other peoples' trees to mix with our own and make a wreath out of. Always tip the employees for their extra effort.
The guy that helped us tonight was SUPER adamant that the company policy has been anti-free trimmings for a couple years now...Because they sell wreath-making supplies.
I get it, but I wasn't gonna buy any anyway, and it just seems like a really stingy thing for a large company to do.
Those trimmings were literally already paid for by the people who bought the trees they came from. It's not a loss to Stein's to let people have them for free, it's a nice gesture during the holiday season.
So, congrats, I guess, on the Scrooge/Grinch policy 🤷🏼♀️ -
Such a nice nursery! They also have a decent selection of indoor goods & faux plants. The greenhouse is absolutely stacked! This is the first shop I've been to that had plants offered at different sizes & maturities, which is super cool. Would definitely recommend stopping by. 🌿
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Went there on mother's day when they were understandably swamped. An employee named David still took the time to help me find a very specific windchime for my mom, and when he discovered they didn't have any packaged ones left, he sold me the floor model and took a lot of care packaging it up for me. Impressive customer service!
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Attended the annual Halloween🎃👻🍬 event for all kids was amazing as always thank you
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Stopped in to pick up pre-order at 3:55pmMay 16 ‘25 and person at service counter/register one:
—Demanded customer name even though cash was paid when ordered;
—Insisted on name even though e-mail said only receipt was needed for pick up;
—Told my wife, who came in after I called her to say I had been waiting 5 minutes, nothing helpful, and didn’t bother picking up the phone to check progress;
—Ignored a display of same item to be picked-up that were on counter.
Much more, but enough. This person should not be in customer service. Shameful, and quite embarrassing to be subjugated to this.
Milaeger’s instead. Or a garden plot on the corner, even. -
Stopped in at Stein's today, looking to add a house plant to my collection. I actually found 2. The nursery selection was great, good variety, decent prices.
As always, the store was clean & organized.
The staff I talked to were friendly.
The cashier was terrific, so polite and cheerful. She was such a pleasure to deal with. Bagged up my plants & thanked me for coming.
Think I'll go back tomorrow, I know there are plants I want to buy.
Thanks for a pleasurable experience. -
Addy was very nice and helped me bring bags or too my car 10/10
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I love this store for its selection and great prices. You can find anything for outdoor living here, as well as a fantastic variety of house plants. My only complaint is that customer service can be slow and some employees come across as if you are a nuisance for asking for help (not all though, but enough it's worth the comment.) I'm sure it comes with the busy season though.
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I bought the world's deadist chrismas tree here on 12/1/2023. Unable to support ornaments after 48 hours, they fell to the floor and became cat toys. Cat sat under tree for 10 minutes and looked like a chia pet
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I loved the Christmas wreaths and decorations that I found at Stein's this year!! They had a great selection of seasonal decor.🎄 🎅
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Best store I've been to all week. Went there to snag a plant for a house warming gift. I was wowed (is that a word?) by all the "stuff" that were perfect 👌 gifts like a towel that had a tongue in cheek message for sisters and a shirt that elevated an old Grandpa. Then a giant werewolf that roared and made me laugh. Wàaaaay too much fun, man.