Reviews of local pros in Mt Pleasant, Wisconsin

Fast and fair.

They never returned my call

great company to have for your plumbing, needs Steve is great

Steve was awesome. Dude is polite and personable, took the time to show me what the issue was and answered ALL the of my stupid questions. 100% recommend Despins

Great! My hot water heater broke on weekend. Called Monday morning and they came and replaced within a couple of hours. Fantastic service, would recommend.

Disappointing and very non-responsive. I had heard great things about Despins and reached out to them about a month ago to have them make a couple of minor plumbing repairs at our home. Unfortunately, after two or three messages on their "non-emergency" line over a three week period and a conversation (and message) with the answering service on their "emergency" line about a week ago, we've heard nothing back from them. I would've hoped that even if they were extremely busy they would at least return the call(s) and schedule something for later in the summer.

They never returned my call for request to do some plumbing work. I also was looking for someone to help install a wet bar for my basement entertainment room and bar.

I quess they have so much work that they do not see a need to return calls or be professional in their business relations.

These guys are excellent. Had a plumbing emergency with sewage backing up into the basement. These guys snaked out the sewer laterals to >100 feet until the clog was gone. It wasn't a straightforward job but they were pros and handled it without a problem. Despite requiring more time and equipment than initially expected, their price did not change. Very personable people as well. They will definitely be the first people I call next time I need a plumber.

Such a positive experience! We remodeled our Kitchen and half-bath. Steve removed all the existing fixtures, relocated piping from old walls that were being removed into new walls, extended gas piping for the new range location, then installed and hooked up new sinks, toilet, faucets, dishwasher, range, and water to fridge. Steve was extremely personable, helpful, and always there when he was needed so that other trades could do their work and the project could stay on track. Everything Steve did seemed to be done as if he was doing it for his own house.

Needed a replacement water heater. Called early afternoon, got a call back later the same day. Heater ordered same day, delivered and installed the following. Steve is both knowledgeable and personable, highly recommend his work.

Just keep in mind he's one guy, so be understanding if there's some delay in contacting him; it'll be worth the wait!

I'm a former customer and had always recommended Despins to others based on my experiences. He has helped in a pinch a few times which I very much appreciated. BUT...this last time I had a time sensitive issue (not an emergency but had a deadline) that I called two weeks in advance of when I needed the project done and he did not return my call. I followed up after a week begging the answering service to have him call me asap so I know if I need to find someone else, said I was an existing customer and was very clear about the urgency of the job (appliances were scheduled to be delivered and I needed two shut-off valves installed in the kitchen or the dishwasher and fridge would not be installed by the retailer). At the recommendation of a friend, I called Karlsen Plumbing and the phone was answered by a real employee who had the appointment book in front of her. The job was done on the day promised. I don't understand the Despin's business model at all. Does he just do emergency repairs? Then market yourself that way. But why not return phone calls, especially to a repeat (satisfied) customer. I'm happy to have found someone new who I can rely on, who operates the way I feel a business should.

Despins replaced a grinder pump for me back in 2005. They did a good job, but the pump has reached the end of its life so I called them (twice) to come back out for a new one and never even received a return phone call. Good companies do not let returning customers have sewage backing up in their basements.

Steve from Despins Plumbing came out the very next day to fix our clogged kitchen sink. Price was quoted before arrival, came on time, was very thorough and very courteous. Sink was fixed, he explained what he did, and he tested it out for us several times to make sure we were satisfied. In addition to the top notch service, Steve (the owner) is a very nice guy. I would recommend him to my Mom.

They were extremely polite over the phone and arrived at my home within 20 minutes. From start to finish, they explained every step of the process and kept me informed about what they were finding and what the issue was. I really appreciated their honesty and the recommendations they provided to help prevent future flooding problems. Highly professional and reliable service!

Highly recommend! I was able to get an appointment right away after speaking with Paul to help diagnose and fix my leak. They showed up promtly on time, they were extremely neat and clean! They explained everything fully and cost was reasonable. Michael the technician was knowledgeable and courteous. Very professional!

They are nice.

Great service

Prompt, reasonable service. I would recommend them for any plumbing issues.

The owner was yelling at me because they had to come back twice because they forgot there equipment DO NOT USE THIS PLUMBING COMPANY

Paul and Mike are very helpful and friendly.Vert easy to work with.

These guys are awesome. They went above and beyond. If you need plumbing help, look no farther than these guys!