Reviews of local pros in Poynette, Wisconsin

Great customer service! Very knowledgeable and truly stand by their work. Will keep using them in the future.

Ethan was a helluva great guy and did a great job. Will definitely be choosing you guys again for our service.

I had a unit that went down part was hard to get there crew got it and put it in a day a head of time. Great job 8 stars to me

Absolutely fantastic service! Rock Solid is prompt, courteous, and very professional. I would definitely recommend!

Excellent employees, very responsive, and great quality. Rock Solid is an echelon above the competition!

They came as soon as possible, the gentleman that came was very professional, friendly and knowledgeable. Would recommend this company for heating and cooling needs. Thank you so much. Paul jenkins

Came on a Saturday with almost no notice and fixed my AC. Quick, courteous and great service, I added this number to my speed dial. Will call again. ❤️

The technician was extremely knowledgeable and polite. I will definitely be using them in the future.

Excellent company, this is a good old-fashioned family, friendly company. I would recommend them to anyone and I will be using them again myself.

They are Top Notch! Very responsive, professional and very detailed in explaining everything. I can't say enough good things about their customer service. Highly Recommend!

Our technician Dan was very thorough and honest, thoughtful that he did a very good job for the work that he did here. I would recommend this company to anyone.

Had furnace and air conditioner installed. Great customer service. Installation crew was efficient, considerate and communication was excellent. Highly recommend these folks.

Great people to work with. Got our A/C up and running in a matter of a few minutes. Knew exactly what to look at first. Plus he was early! I would definitely recommend them.

Place was closed for a so call remodel. Called their Poynette location and the gal on the phone said they don't sell parts I would have to have contractor come to check it out. I said I was a retired HVAC person and knew it was a bad ignitor and that was all I needed. Wanted to charge $155 to show up and I already had the part out to replace. Glad I stopped at Pointon heating they helped me out. Rock Solid very disappointed.

We were out of state when our Nest showed the inside temperature was in the 50’s just as the polar vortex was rolling in. A quick call to Rock Solid and they were able to service our furnace.

Our son-in-law dropped off a house key so they could enter. Their service person entered our home, performed the work, got things working and locked up all in an hour! This was less costly than flying my husband home to fix it himself!

We are so grateful and couldn’t be more pleased with their professionalism and quality work!

Highly recommend Rock Solid for your HVAC needs!! Starts with Rock and his high standards for customer service. Beth handles customer care on the phone with a personal touch and no automation. And service techs Dan, Chad & Owen were professional & knowledgeable!

The Rock Solid Team was responsive, professional and informative while trouble shooting an issue with our AC. Rock Solid is honest, fair and thier costumer service is top notch! I highly recommend them!

Rock Solid has installed 2 furnaces and A/C units in our home and was completely satisfied with all they did. Then this year needed new furnace and A/C in condo and didn’t think about called anyone else but Rick Solid. They do really ROCK

These guys are incredible. I've had them out a few times now and most recently rock came out at 1am to get my furnace working again. So appreciative of the hard work these men do. I've always had a good experience with their other techs as well.

Rock solid did an amazing job when they came out to replace a motor in my furnace. Dan and Steve explained things to me so I understood what was going on and they both were very professional. I will be using them in the future if I need it!

Many thanks to Dan and Rock for your prompt, professional, & so very efficient service to our air conditioning issue we had at our home yesterday. During the storm that we had while they were here, they had also offered to climb on the ladder to clean our gutter above the air conditioner!! In one day we realized our air conditioner was down and by the end of that day they had repaired our issues. I HIGHLY recommend Rock Solid HVAC. Also, Beth, your knowledge, professionalism, along with such a pleasant demeanor needs a shout out too. Such a pleasure doing business with such a well oiled machine!! I will refer you to anyone in need of your service, for sure!!! Many thanks again!!
Lisa and Mike Buschkopf