Landscaping reviews in Verona, Wisconsin

Maple leaf was hired to do our residential project, including landscaping, edging, and a concrete patio in 2024. While we were happy with some of the elements of this, we certainly have not been happy with the follow up on the issues that we’ve had…..plants that have died or the curbing, which was never completed. I’ve reached out multiple times to get These things remedied and we’re beyond frustrated with the responsiveness and quality of our curbing and the replacement of plants/shrubs that have died.

I waited several weeks before leaving this review to see if my sentiments would change. I read all the reviews before choosing to start my project with Maple Leaf and I took note of multiple negative reviews commenting on property damage and poor communication. I wrongly gave the benefit of the doubt to this longstanding and sizable business. In hindsight, I have regret for not listening to the feedback of others. I'm providing as much objectivity to this review as possible to help protect others from experiencing what I did.

I worked directly with Joel (the owner) to make a plan to landscape a hill in the front of my house, where there are three fully-grown maple trees. These trees are in excellent health and are extremely valuable to me, as it is not possible to replace trees of this size. I made it clear numerous times in person and by email (see attached) that I was concerned about the risk of damage to the trees, especially the roots. I received multiple reassurances that the roots would be fine and that the degree of excavating would be minimal.

Several weeks after signing the contract, we still had not heard back from the company on a date for the work. I called several times and was assured that I would receive a call back when it was scheduled. When I noticed Diggeer's Hotline in my yard, it was obvious that work was being planned in the near future. I called the company again and was told that they would get back to me. I never received a phone call (although they allege that they attempted to call me once, the evening before they arrived).

The next morning, my wife called me at work to inform me that a person in a bulldozer was tearing up the front hill. Nobody rang the doorbell or attempted to call us to let us know that work was starting. I promptly spoke with the worker on the phone and emphasized that it was essential that none of the roots be damaged. He informed me that he had already destroyed some "pretty big roots". In an effort to try to mitigate further damage, I paid out one of my coworkers to cover me mid-shift and rushed home. The damage was already done. The attached photos show multiple large roots that were shredded or transected right next to the trunks. Furthermore, he managed to gouge the trunks of two of the trees. The hydraulic equipment was left on my lawn over the weekend.

After the first day, I spent three entire days working alongside the crews to ensure that the project did not cause additional damage. I dug holes, moved dirt in wheelbarrows, and placed rocks. Even while I was present, one of the workers decided to try to unload a truckload of mulch before removing my $900 tree from the bed. He decided to hold the tree in one hand and the bed in the other as it inverted. Unsurprisingly, he fell out of the bed onto the tree. I was assured that the tree would be okay, and it was planted anyway. I later saw that the trunk of the new tree had completely snapped. Another time, I noticed that the root ball of a planted bush was 3" above the ground. I asked for it to be planted properly and was told it was "good". The worker then stomped on the root ball to unsuccessfully push it farther down. I dug out the bush and planted it properly myself.

The damage done was egregious. An assessment by an arborist confirmed what I already suspected, which is that the damage that was done was consequential, and could have destroyed more than 25% of these trees root systems. I had made an extraordinary effort to be proactive and avoid this damage by speaking to Joel multiple times and trying to be home so that I could relay my concerns to the crews before the work started.

This nightmare cost me $12,538.78. I was not offered any concession for the extensive damage, the need to involve an arborist, leaving work early, needing to labor myself, or losing sleep over this. The best communication occurred when payment was due, as I received multiple phone calls in a day to pressure me to pay.

I've been as objective as possible. Protect yourselves. There are many other options for landscaping.

You really need to hire guys that know how to drive.

Great and timely work, very professional. They've gone above and beyond for us on several occasions (e.g. Removing a huge tree branch that fell in a wind storm). I highly recommend!

I had really let my yard go and these guys did an AMAZING job with the seasonal clean up!! They were professional, courtesous, efficient and thorough!! I couldn't be happier!

These guys did a great job for me. I found them online last year and have used them for a few different projects around the house. Very reasonable priced and a very professional service. I will continue to give them my business.

Hired them this spring and they did a great job very professional, timely and cost effective. I will be using them again in the near future. We had a large project and they worked till it was done. Thanks again.

The Ryan Family

They cut my cable. They left the rocks in yard and smoothed over them and somehow managed to rip my grill cover and wouldnt replace it for me. They seeded instead of sod and didnt put enough seed or hay down. Told my husband to water it so the hay wouldnt blow away but in 50 mile an hour winds that didnt work either. Said they would come back but never did

We set up an appointment with the company for grading and leveling. No one showed up for the appointment, tried to call but was transferred to an automated voice-mail. Left a message about not having anyone showing up at the scheduled time but we never got a response from them. Not sure what the problem is, in my opinion that isn't very professional.

We hired them the last two years in a row for snow plowing - they do great work! Also, they are easy to communicate with, you can email, text, etc. I would highly recommend them to anyone looking.

We had two guys out to clear an area of dense overgrowth in our back yard. Thy worked hard all day and did a thorough job. The pricing is fair and owner and employees courteous. We are planning on having them back for some further tree and landscape work.

Two people came this morning at the appointed time and worked very hard and efficiently to deal with our out-of-control yard. They did beautiful work and we were so glad to have found them. Very professional, pleasant to deal with, conscientious and hard working. We will definitely have them back in the future; and would highly recommend them.

I contacted this business for an estimate for landscaping & yard work. The next day someone showed up, measured everything up & said they would email me a proposal the next day. I waited 5 days & called him stating I never received their proposal. He said he sent it to me in an email & I stated that I never received it & verified my email address with him. Never received anything & called & texted several times & have never had a reply from him at all. It has now been 2 weeks & still haven't heard from this company.

We needed to have a large, old, overgrown arborvitae removed from our front yard and needed some landscaping and plantings in its place.We were given an estimate to which we agreed and the work began. Everything was started on time and finished without delay (even though it was the hottest two days of the year). We were informed of what was happening and received a follow up text after work was completed. Everything was amazing!

Green Masters did an amazing job weeding our flower beds and laying down new mulch. They had a big crew and came early and ahead of schedule to lay 30 yards of mulch. It looks amazing and we are very happy with how they worked to get the job done. We will be using them for continued weeding service.

We had a number of various things to do around the backyard--removing a big pine tree, changing house-side beds, and building brand-new stone raised beds in a sunny area of the yard. Green Masters took care of everything quickly and at a competitive price. They were extremely courteous, and were happy to offer any input when I wasn't sure of the direction to go on a specific task. Their experience is definitely evident not only in how they were able to tackle a large amount of work that required very different skills and knowledge, but also in how they explained everything they were going to do before they did it. Greta peace of mind, great results, and I wouldn't turn to anyone else for future work!

"These guys are fantastic!! Always on time, courteous and helpful - Riverwood has been working with them for over 4 years. They are quick to communicate and have been able to accommodate last minute requests. I recommend them highly!

We recently hired Green Masters Landscape to complete a fairly large project including Spring clean up, dead tree & bush removal, drainage correction, planting & overall landscape. They work hard do a great job.

Green Masters Landscape has helped me with my yard, tree planting and other landscape projects for almost 12 years. I couldn't be happier and more appreciative of them! This year they also installed a privacy fence in the back yard. I sell and manage real estate for a living and continually recommend them to my customers, clients, friends, family and associates. I know that Green Masters Landscape will take very good care of every person that I send their way.

Adam and Cam did a great job doing spring yard cleanup, aeration, and mulching at my Fox Ridge home yesterday. They also removed some dead trees and got the area ready for new ones. And they cleaned up afterward. Great job, guys!

I started using Madison Green Team on a referral from a retired police officer I worked with for many years, who also uses them.

I have been very pleased with all their landscaping work which for me included: redoing my rock retaining wall, spring and fall clean ups, and weekly mowing.

Matt Geier and his Madison Green Team are dependable, detailed, efficient, and very reasonable price-wise. I highly recommend them.
Richard Shold
Madison, Wi