Contractor reviews in West Allis, Wisconsin

2.4 based on 14 reviews Back to the listing
    5

    Very professional and thorough will use again. Also will recommend to others.

    1

    I called for an estimate and when I called to ask if they could start work in a week I got a response if I will check my schedule and never heard nothing back!

    1

    I scheduled an appointment using their online scheduling tool. I got an email to put it on my calendar. No one ever showed up I didn't even receive a phone call saying they couldn't make it or needed to reschedule.

    2

    Got back to me right away and sent text that he was in route to the location that needed repairs, but I never got a quote :( I don't know if he even made it to the house because there was no communication after the last text. I did follow up with a VM but no response.

    1

    The owner is a crook, steer away from them. He did a job for me and when i posted bad about his company and him, he came back to residence and un did what i paid him to do. He also stole over 350 dollars from me by saying he is qualified to do eviction, he is not.

    1

    I finally got someone to come give an estimate after 3 attempts, they said they would be out the following week to do the work but never arrived, tried email, phone and got assured on their chat that they would contact me! Nope! Decided to call a company that actually cares.

    1

    My mother who is 94 years young had them replace her garage service door trim. Jeff came over and quoted her 2 price options. 1 option was for $275 and the other option was to replace the entire door for around $400. She decided to just replace the trim. Two men came and replaced the trim and the door caulking. She paid them without checking their workmanship as it was difficult for her to get down the steps. She assumed they would do a good job. A few days later my sister and I inspected their workmanshop. We both agreed that the caulking they did around the door frame could of been done better by a 5 year old! The left side 4 " up had no caulk at all. I contacted Jeff and explained the horrible caulking they did. He apologized and said he would take care of it. I explained to him that I wanted to be there when the handy man was there to make sure it would be done right. He texted me the number of a cliff who I was suppose to call and set up an appointment when he would be able to meet me at my moms. I explained I would be at my mom's on wed Aug 29th 2018. He said that would be ok. On wed I texted him at 1100 and asked what time he would be coming . His response was in half an hour. Now it is 2 30 and still waiting. Sent another text and got response of in and out 20! Whatever that meant. I responded by saying..I dont understand your text! Now 4 30 and left voice mail. No response! Could not wait any longer. Headed back home. I forwarded our text conversations to Jeff that evening and asked what happened to cliff? He never showed! Is he ok? Never got a response from Jeff. This entire situation has been so stressful for my mother. She has now decided to have her door replaced with a reputable company, and will definitely never use this company. They could care less once they have your money!

    5

    We called Complete Handyman to have our home prepared for sale. We had a rather long list of "to do" tasks. Electric, plumbing and some drywall patch work. We've had two friends use them for similar work and were very satisfied. The amount of work required them to come back a second day. We are very pleased with their being on time. The quality of work and actually cleaned up after themselves and their pricing was in the middle of the other three estimates we received. Since we sold our home last month. We have had Complete Handyman over to make some improvements in our new home. Thanks guys!

    5

    We had an old water heater that was causing problems over the weekend. I contacted Jeffrey and he was knowledgeable, helpful, friendly, and provided affordable rates. He and Peter came out first thing Monday morning and completed it in less than 2 hours! They were hard working and kind. I would highly recommend them and I would hire them again.

    5

    Jeff showed up on short notice and did a great job on my project. I appreciate his knowledge and attention to detail.

    1

    My wife and I ordered carpet, we were told they were backed up so installation could be 2 to three weeks. After paying it took almost a week before they called to schedule. The soonest possible date they had available was almost 6 weeks out from then, not even the purchase date and then offered to do it sooner as long as I was willing to pay for "express installation". I have spoken to several managers, each has assured me that they can and will work something out, only to have that fall through each time, and each time costing me another day or two. I was then finally told even the "express installation" wasn't even available. If 0* was an option, I would have given it to them.

    1

    My home had water damage and due to cabinet damage, I needed to have new counter tops. In August, I ordered LAMINATE counter tops through Home Depot and they contracted out to Kopfmann Co. Through many mistakes on Kopfmann's end I did not get counter tops installed until November----I thought the fifth time would be the one!!!! Little did I know both Home Depot and Kopfmann want you to settle for poor installation and shabby work. Rick, salesman/owner came out and shared what should have been done but I refused to want them to work in my home anymore and he agreed. However, Kopfmann Co. told Home Depot it was a good install---OMG!!!! He literally lied to our faces and wants me to accept his poor handiwork!!!!!!!! I have contacted both better Business Bureau on both Kopfmann Co and Home Depot as HD is supposed to guarantee the work done---my next step is to contact Channel 6 so they can come and look at what Kopfmann Co. calls a good install!!!!! In would never recommend Kopfmann Co. of Home Depot for counter tops!!!!!!!!!! I will post pictures also. Home Depot does NOT support their customers!!!!

    3

    I was happy to learn, a few months back, that the failing custom vertical blind unit I purchased several years back ($1000) could be serviced - at the time, the store employee told me all I had to do was bring it in. In reality, when I showed up with the 111" head rail, the woman behind the desk acted like I was bringing in a dead skunk. "There's nothing we can do, it's Sunday, the company that makes that line is closed so I can't call them and we usually have the customers send it back directly to the manufacturer." When I suggested that Home Depot might be in a much better position to get the nearly 10 foot unit back to the manufacturer than I was, she said, "No, we crush all the boxes the product comes in." So I was suppose to believe that a company that specializes in distributing thousands of different vendors' products all over the country has no good way to return product to one of their main suppliers of window treatments.

    "I can give you a phone number and you can call the company." But before she did that she turn to "take care of another 'customer'" even though the conversation they had suggested it was a co-worker. They were happy to take my money to begin with, but not much help on the back-side of the transaction. I was left to wonder if Home Depot's financial problems has affected the way they on-board and train employees. Had there been even the slightest effort to try work out a solution, I wouldn't be posting this review.

    1

    Very rude employee, elderly lady named Melissa. I came into the store and went to customer service with a question. There were 2 people behind the counter working on something. When the lady turned and acknowledged me, I asked her my question. She said to me, "I don't know, you can download the app and do it yourself." She then proceeded to tell me that I was rude for interrupting her while she was busy with something. I walked away and asked another employee my question, he was more than happy to help me & show me what I needed. As I left, I went past Melissa & told her I would be writing a review, and she said she didn't care. She should not be in customer service with such an attitude.