All reviews for E & R Heating and Cooling

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    5

    I realize everything goes up in price. Not E&Rs fault. The guys that did the removal and install of the new Furnace were great to work with and did a great job. I would definitely use E&R again.

    5

    Our furnace stopped working on Friday night, on Saturday I called a different Heating Co. to check it out. They did not have the Ignitor our furnace required, and could not get it until Monday. They needed to order the part. The temperature in the house was 50° and it was in the 20's outside. Monday, I was told they couldn't get the part until Tuesday afternoon. I have tenants with 2 little boys, so I contacted E&R. They sent somone right over and within an hour, I had heat for $400.00 less than the estimate I had received from the other company.

    5

    E&R has done a tremendous job of servicing a difficult to diagnose issue with my furnace. Ryan has gone above and beyond to work with the manufacturer to understand the various issues with my Rheem model and addressed all of those known failure points. They came out on a cold Friday night and worked until the furnace was fully functional. I would highly recommend the focused service and commitment to full customer satisfaction. I would highly recommend for maintenance as well as new installation. It says a lot about a company that cares and stands behind their work. 5 stars.

    John H

    5

    E&R came through for us in an emergency tonight. We got home at 10pm from two days out of town, to find our house at 45 degrees and our furnace would not kick on. We called over a dozen “24/7” businesses and no one could get out til at 8am the next day at earliest. I was about to give up but decided to try one last call. Ryan answered the call and was at our house before midnight, and had our issue fixed within half an hour. For an after hours call, the price was still very reasonable and well worth it to have heat tonight when it’s 15 degrees out. Ryan was super helpful and professional and made triple sure everything was fixed before leaving. Would highly recommend for any HVAC service!

    5

    Prompt estimate and appointment to install a new furnace. Explained the process and pricing well and patient with my questions. Great product and service warranty. Worked mostly with Ryan but the other guys were also excellent. Highly recommend E&R and will definitely call them again!

    5

    Ryan came and was very pleasant and professional. Furnace started acting funny and apparently alll we needed was a filter change and sensor replaced on furnace. Very reasonable price, very punctual and left no mess. Overall great experience. Highly recommend

    5

    We’ve used this company for several years and they have been consistently outstanding. Eddie and Ryan are incredibly honest, knowledgeable, and genuinely care about doing what’s right for their customers. They take the time to explain things clearly and never try to upsell unnecessary work, which is refreshing.

    Anytime we’ve needed service, they’ve been responsive, professional, and reliable. It’s rare to find an HVAC company you can truly trust, and these guys are exactly that. Highly recommend.

    4

    Ryan was very professional & knowledgable. I love that they are family run & local. They came within one hour if calling. I will definitely use them again!