All reviews for Schneiss Heating & Air Conditioning

On Thursday, July 3rd my husband and I awoke to a overly warm house and the AC not working. With more heatwave coming and entering the July 4 weekend, I wasn't optimistic that we would have working AC before the next week. However, we couldn't be more pleased. I called at 8am. Shortly later, very pleasant John (?) came out assessed the problem, ran back to the office to get the needed part, returned and replaced the part. We had AC again by 8:40am. That was awesome. Thank you so much.

Fantastic service! Mark P was at my home when he said he would be here, which was the morning of my initial contact. As a condition of the sale of our property, we needed the furnace and air conditioner serviced. Mark was efficient and thorough & I couldn't be happier.

My wife and me built our home 27 years ago. After that time our air conditioner refused to cool and our furnace had started to make unusual noise in winter. We decided to have a local and trusted company replace both units. There was a four day heat wave coming and Schneiss Heating and Air conditioning was able to get us a really great price and get the AC unit in within a couple of days after the owner Jay came out to see what was needed. They showed up as scheduled and the two men were courteous, prompt and did a terrific job. Having used them in the past, we were again completely pleased and satisfied with our choice and their performance. Jay, please pass our appreciation and thanks to all your staff for another wonderful job.

Jay and team were the absolute best group I have had the pleasure of doing business with.
My AC unit had issues last season and finally died at the end of August. They were the professional heroes that got me through the end of last season. Now they got to be heroes again! Jay provided me a fair quote. It was so reasonable, I decided to upgrade my unit (which took skill to make compatible with my furnace). They made it happen!
I couldn’t have been taken care of better. A process I have never had the pleasure of experiencing…Schneiss made it nice 👍👍

We are very pleased with their professionalism - Their tradesmen are knowledgeable -hardworking -the end result and workmanship is beautiful. The owner Jay- gave us the initial service call- proposal- it was very detailed and well explained. Their scheduling- delivery -and follow up was magnificent-We are grateful
We love to support Local Business.

Replaced my central air unit after a service call
Paid $4600 for unit but was hoping they would forgive the service call. They charged me for both
They also replaced my furnace two years ago Great job

This company will apparently do every in their power not to come out and fix our issue. I called the first time, told them that our heat was not working in our office and the receptionist dismissively told me to check the batteries in the thermostat and the filter and that even though the thermostat display was on and working, that was probably the issue. She then just stopped the conversation and I said "should I check that and call you back?" and she hesitantly said "yeah.... you could call us back".

I then called back and said it was still not working. She then started with a barrage of accusatory questions, demanding to know if they had ever been out to our location before.

I said yes, that they usually work for the landlord, who had asked me to call. She then asked for the landlord's name and stated that there was nobody by that name and that she couldn't help us because he would have to call, even though she had no idea who he was. I then asked if she could look up by address, she found us in their database by the name of the old tenant who was in our suite. I said yes, that's the right one.

She said they still cannot come out without the landlord calling. I told her I had plumbers out last week and this wasn't a problem and that the landlord had asked us to call because he was busy. I also told her I would provide payment up front if needed and that I wasn't asking for anything besides maintenance on an existing system.

She refused to help me because "I wasn't the owner". This is amazing to me since she has no idea what we are responsible for in our lease and many many commercial tenants are responsible for a share of their own maintenance, which we are.

I called Albiero plumbing and HVAC and within 5 minutes, they had collected all the necessary info and had someone dispatched and on the way.

I have never seen a company try so hard to avoid getting paid. Would not recommend at all.

I called tonight because I had an emergency with my residential boiler. This company had previously performed service on it to the previous homeowner. I called the service line and followed the prompts for after hours emergency service. I pressed 2 as it said for Tuesday, the person who answered the phone was completely unprofessional and as soon as I stated I needed emergency service to my surprise they hung up on me without saying a word. So I called back and proceeded to call each emergency line hoping I would get someone to talk to and they either did not answer or answered and immediately hung up. Terrible customer service. Completely disappointed in this “hometown” company I wanted to patronize, one that the previous homeowner raved about saying they were great and reliable. This was the first and will be the last time I ever contact them, I have taken my business elsewhere and I recommend anyone reading this do the same.