HVAC reviews in Bessemer, Alabama

4.8 based on 284 reviews Back to the listing
    5

    i needed to have my direct vent fireplace moved to a different spot in my house. after trying to find help and reaching out to a bunch of other places with no luck, i finally contacted this chimney sweep company. landon got back to me really quickly, even though it was late in the day. nolan and his crew handled the installation smoothly and made sure everything was done right. landon was also friendly and easy to work with throughout the whole process. this chimney sweep team is the best around—i highly recommend them if you need anything with fireplaces or chimney work!

    5

    As a real estate agent, I first learned about this chimney sweep company when they did a chimney inspection for a buyer on one of my listings. The technician, Landon, was honest, knowledgeable, and explained everything clearly. Later, another client of mine needed chimney work, and after getting quotes from a few different places, this company stood out as the most fair and responsive. They made communication easy and gave everyone peace of mind throughout the process. The team did a thorough and fantastic job cleaning and inspecting the chimney, making sure we understood every step. They are friendly, reliable, and definitely my go-to for chimney sweep services.

    5

    Every person I interacted with from Mr Chimney Cleaning was polite, professional, and on time. My father-in-law had high standards for the chimney sweeping and the installation of the steel cap, but Jamie and the rest of the crew handled everything calmly and with great manners. The person who answered the phone was helpful and quick to assist with our questions. I appreciated that the team returned for finishing touches and took the time to explain details about the bricks on our chimney. They always called ahead to let us know when they’d arrive. I highly recommend their chimney cleaning services to anyone in Bessemer looking for quality work.

    5

    Earl and his partner did a fantastic job. I recently moved into a cottage with an older fireplace that hadn't been used for quite some time. They came out to inspect the chimney and fireplace, gave a thorough cleaning, and explained what steps to take to bring everything up to modern standards. They were very professional, friendly, and clearly knew their stuff. I highly recommend their chimney sweep services.

    5

    Nolan and Jamie did a fantastic job sweeping and repairing our chimney. They worked hard to fix up the brickwork, installed new rain caps, and corrected some issues left by a previous company. Nolan took extra time to answer all my questions, which really made me feel comfortable and sure that our chimney was in good hands. The team was friendly and professional the whole time. We’ll definitely call them again for any future brick or chimney needs. I highly recommend this company to anyone needing chimney sweep or masonry work.

    5

    had a damper that was stuck open. the chimney sweep who cleaned my chimney said they couldn't fix it, so i reached out to another fireplace company and was told i might need a new damper assembly and should contact a chimney repair service. they suggested i get in touch with a reputable chimney company. i spoke with nolan, who was really busy but took the time to talk with me on the phone. after i told him about my old fireplace, he immediately knew the type i had and explained step-by-step how to loosen up the damper myself. his advice worked perfectly. nolan really knows his stuff and is a trustworthy person in this business. after owning my home for so long, i can say he's one of the most helpful and skilled chimney pros i've come across.

    5

    When I called Mr Chimney Cleaning, the office staff was very helpful and answered all my questions about getting our chimney cleaned. Nolan and Jamie arrived right on time to inspect and sweep our fireplace. They were very professional, wore shoe covers and masks, and made sure everything stayed clean while they worked. They also gave me a fair estimate for replacing our chimney cap, so I decided to have them handle that too. The replacement was done quickly and looks great. I’m really happy with their work and will definitely call them again for any chimney needs in Bessemer.

    5

    Earl called ahead to confirm the appointment and arrived right on time. He took the time to explain every step of the chimney inspection and sweeping process, making sure we understood what was happening. Earl was very professional and made sure our chimney and dryer vent were cleaned thoroughly. He used up-to-date cameras and equipment, which made us feel confident about the quality of the work. I highly recommend Earl for anyone needing chimney sweep services—you can really trust him to do the job right.

    5

    Knowledgeable & provides professional work.

    5

    Very Knowledgeable, efficient. Will definitely use again.

    5

    They were very professional and nice.I would always recommend them

    5

    Blake was very professional and on time. My a/c is working great! Very pleased, will definitely use again and recommend to my family/friends.

    5

    I was connected with Carter Service through my home warranty. Blake did a good job, advocated for us on the repair issue, was friendly and timely. Would use again!

    5

    Justin came out to repair my dryer. When so many folks (including me) are complaining about services today, let me say this experience was a ray of sunshine!!! Professional, personable, courteous and clean. He also went waaayyyy above the call of duty to get the part I needed within 24 hours installed. He even took before and after pics and gave me tips on how to extend the life of my appliance. I hope I don't have the need soon, but when I do I will be making one call to Carter AC and Appliance!!!!

    5

    Blake is AWESOME!! We've utilized his services on several occasions and he has NEVER disappointed. I highly recommend Blake/Carter Air Conditioning for your appliance, air conditioning, and heating needs!!!

    5

    I had the pleasure of working with Blake and his team at Carter Air Conditioning and Appliance Services for the installation of a new HVAC system in my home. From the start, Blake was professional, knowledgeable, and clearly explained all of my options. The installation process was seamless and the new system is working perfectly. I appreciate the attention to detail and great customer service provided by Blake and his team. I highly recommend them for any HVAC needs!

    5

    I highly recommend Carter Air Conditioning & Appliance Services. Our technician, Blake Carter arrived promptly when he said he would. He quickly identified the issue with our refrigerator and resolved it promptly. Above that, he was professional and very nice, which is not common with many businesses these days. We will contact this company anytime we experience any issues with our A/C or appliances!

    L. Doyle

    5

    Blake is a true professional. Came the first time, checked the equipment, explained all that needed to be done. He got the spare parts quickly, came on time and fixed my fridge just fine. He was working clean, fast, cleaned up after he was done! Get him if you want your repair done fast, well and clean!

    Thumbs up Blake! Thanks!

    Sandor

    5

    As a former small business owner, I highly recommend Blake Carter for any/all services he provides because, as my grandad would have said, he knows his onions (and by onions I mean he knows his trade and customer service). He’s friendly, on time, knowledgeable and informative, and he stands by his work. I hired him to repair a washing machine. After diagnosing the problem he left to go get the parts and repaired the washer that day. Wish I’d called him sooner! After the repair a nut worked itself loose and the washing machine started making a terrible noise. Blake came back out and fixed it, no questions asked. 5 Star ⭐️⭐️⭐️⭐️⭐️ Service

    5

    I am a new customer. We called for repair of our Samsung dishwasher. Blake knew the likely problem and ordered the suspected part before he ever came out, so it could be fixed in one trip. He showed up right on time, was very polite, and he did an excellent repair job. Very trustworthy! He went above and beyond my expectations. We will be using Carter AC and Appliance from now on.

    5

    I had a very good experience. Cody replaced the gas Water Heater, expansion tank, lifted it up on a stand so it would be in code. He also had to adjust the gas and water pipes and the vent that attached to my ventilation system. He did this efficiently and left zero waste behind. He made sure I understood everything before I signed off.
    ALSO, I just had surgery and couldn’t use one arm, I asked if he’d mind putting on the outside faucet covers (x2) for the cold snap coming up and he didn’t mind at all. I would have understood if he had to move on to next job but he was happy to help. Just a good guy all around. I believe that AUX is lucky to have him on their team! And Casey in the office was/is easy to talk to and very patient. I appreciate her so much. Thanks AUX.