Contractor reviews in Birmingham, Alabama

I would have given ETS five stars, but their internal communications is lacking. Scheduled tree work on a Wednesday, no show, no call. I called them and was told the crew was tied up finishing another job, so after waiting for most of a day, I had to reschedule.

When the crew came, it was just three guys-Augustine, who is an expert cutter, and his helpers. The next day, Andrew and his crew came to move the trees to the street. It took another few days (and another call) for the K-boom truck to pick up the three trees from the street in front of my house.

Ultimately, they did a good job, but having three crews (and three half-days of my time) to cut these trees seems disorganized to me. If you use ETS for tree work, be sure you know how they plan to do the work.

resQ is a very efficient company, very organized, they inspire confidence despite the chaos that can occur in those moments when water starts to come out everywhere and you feel like you're going to lose everything... thank you William and Greys for all your efforts.

Awesome job. Staff was very professional also did excellent work. I would use this company again.

These do a really great job. 10 out of 10 no doubt and highly recommend if you want any kind of tree work done. They make sure the mess is cleaned up and make sure everything looks as if they weren’t even there. I wouldn’t wanna have anyone else come out and do any work other than these guys.

I had ETS Restorations cut some trees on my property and install a beautiful retaining wall for me. I am very satisfied with how quickly they completed the work and I was very impressed with the outstanding work they completed for me. Price was great and I highly recommend ETS Restorations. Thank you again

ETS did a great job on removing a large tree in my front yard. The team was very courteous. I would highly recommend if you need trees removed or pruned. Thanks so much!

Do Not Use this company. We had a very small pine tree leaning on our power line. Called ETS for an estimate. The guy that came out explained that since the tree is leaning on the power line they would have to coordinate and schedule with the power company to have our line dropped for the tree to be removed. Their estimate also included haul away of the tree same day. A week later when they showed up to do the work, the power line did not need to be dropped, and they simply just threw a rope around it and pulled it down. They did not haul away same day, and said another crew did that. They were here no longer than ten minutes for $900 estimate. My trash company ended up picking up the debris. They would not budge on the price even though their estimator said the price was because of all of the items that were not needed or not performed. I was also mis-informed by the estimator that not just anyone can pull it down from a power line, it would need to be a licensed company. The power company confirmed their mis-information. Otherwise I can lasso a tree in 10 minutes for free. Also, the receptionist is very rude, will interrupt you non-stop, then call you out when you are trying to correct them on their mis-information. Do Not Use this business.

Great service! They were very professional and came out quickly and had the job done & cleaned up!

ETS Restorations, Inc. has been a blessing to work with. I called them at a time when I had limited funds to have a tree taken down, and was concerned and afraid about possible tornados predicted to be in our area the same day. The owner of the company contacted me himself and allowed me to explain the situation. He told me not to worry about anything that he would have his staff come out and take a look at the tree that was definite danger to our home. When he told me how much it cost, I told him I didn't have that. He said he will see what he can do. I was not at home at the time we spoke, but when I got home less than 30 minutes later the tree was down. Two members of his staff was there and said the owner said to come take it down. The owner of this company has never met me and knew nothing about me, but helped me regardless. He accepted the payment I had available, and he has been allowing me to make payments for the additional balance, which is almost paid for. He personally came to my home afterwards to confirm the tree was down and no longer a danger to my home. Since then, I have referred him to someone else who is also pleased with his work. I highly recommend ETS Restoration services because they care, they are very prompt, and affordable than most!!
Natalie in Center Point, AL 2/3/2024

We contacted ETS restorations to prune a tree near our home. We received quotes from multiple companies and they were much more reasonable than any other company. They quoted us one morning and arrived the next day to complete the job. They were timely and exceeded our expectations. I highly recommend this company!

If you need efficient tree removal or tree trimming services, ETS Restorations is the company to contact. The entire team was courteous and asked questions regarding my viewed outcome and confirmed cost quote before beginning removal. As a team, they worked quickly and in tandem to remove debris from the property as the tree was cut down. It was a pleasure to conduct business with a company who provided great service at a fair price.

Tree crews are awesome and landscapes are beautiful,construction guys are awesome

Replaced a retaining wall and it looks great. Workers got it done in one day and everything was neat and clean when finished.

Needed a subcontractor to handle a large seawall project. We hired ETS Restorations to do the job. They gave us a good price, they were timely and did an exceptional job. We will defintely do business with again.

Excellent Service! Easy to talk too and communicate with! Will definitely use them again!

Unprofessional and overpriced. If you need landscaping done, save your money. Really sloppy and unprofessional landscaping. I could’ve hired a teenager for less money and would’ve done a better job. Worst part is lack of responsiveness and communication. I rarely do these reviews but hope to save someone else the hassle….and money. Not worth it

ETS was hired by me and my wife, to do a retaining wall and and paver patio down by our small dock we just had built. Let me say this we absolutely love it! When they say you pay for what you get well that’s the truth I will definitely use them for future projects I have coming up!! And I would definitely recommend this company for pretty much anything you would need done, very professional and respectful crew that came to to the work!!

I would not recommend this company way too expensive. I had a tree fall on my house and they charged me 4300 to cut and remove one bradford pear tree. They also charged 875.00 just to tarp my roof. I was told by the guys that repaired my roof that tarping is usually done as a courtesy to the customer. When the tree fell it tore the power box off of my house. Ets recommended an electrician the electrician came over and started installing the electrical box about half way through installation I get a knock on the door from the electrician, he had to leave and go get another ladder it took this guy about 2-3 hours to come back and I’m sure the whole time that he was gone the payment clock was still ticking.

We had an emergency with one of several trees in our backyard almost falling into our neighbors house due to strong winds. It was leaning agints another tree and we had only a day before the next storm. So tried calling a few Tree Companies on a Sunday and nobody answered but ETS Restorations. Charles not only called back immediately but came out to our address and gave us a free quote on the spot. Understood our situation and gave a us a great deal on several trees that needed to come down before the storm. He was very knowledgeable and professional and had his crew over the next morning working on the trees before the storm came. They got it done! Charles also worked with us regarding payments and costs. Definitely a great experience, highly recommend! 10/10

Do yourself a favor, If you live in Alabama do NOT use ETS Restorations for landscaping services. You'll thank me later. They completely ruined the landscaping in front of my home and didn't want to discuss it afterwards. Next stop: Better Business Bureau.

Just completed a large project which other contractors deemed too difficult . We are completely pleased from initial meeting to discuss our thoughts/dreams thru the estimation and determination of what our budget would allow and then the difficulties of working within our neighborhood and spring rainy weather to the finished project. We highly recommend ETS Restorations Inc and will use them again