Home Services reviews in Birmingham, Alabama

I found this carpet cleaning service online and was really impressed by the reviews. I also liked learning about the family background and long experience in carpet cleaning, which gave me confidence to book. I reached out through Yelp, and Sebastian was very professional from the start. We scheduled a time easily, and the communication was excellent the whole way through. The process felt smooth and well organized. I got a friendly reminder before the appointment and another message when he was on the way, which I really appreciated. He was honest, answered all of my questions clearly, and was easy to talk to. You can tell he knows carpet care, stain treatment, and deep cleaning very well. The service itself was outstanding. My carpets looked fresh, bright, and thoroughly cleaned when the job was finished. High traffic areas looked much better, and the whole house felt cleaner afterward. I was very impressed with the quality of the carpet cleaning service and the attention to detail. I would definitely recommend this company to anyone needing professional carpet cleaning, spot treatment, or routine floor care. You will be glad you chose them for your carpet cleaning needs.

The work was excellent. The company responded so quick and the work was impeccable. I am so happy my family found Ron.

The level of communication we experienced from beginning to conclusion was outstanding. The text alerts letting us know about the impending arrival of Wayne were greatly beneficial. He was polite and adept. There was no extreme pressure to add on extra services, but he answered questions with trustworthy advice. We are thoroughly pleased with the service provided by Choice Birmingham Carpet Cleaning and the immaculacy of our carpets in Birmingham!

i would give more stars if i could! the team here is outstanding. i found them at the last minute when i needed urgent carpet cleaning and repair. they worked hard to fit me in right away, and the same-day cleaning exceeded my expectations. i'm truly impressed by their service, professionalism, and dedication to their craft. from now on, they’ll be my first choice for any carpet needs. i'm so grateful for their help!

OMG, I was beyond thrilled to stumble upon Jared at this carpet cleaning service! I had this stunning Moroccan carpet that had been dyed using vegetables and two local, well-known cleaners suggested that hand cleaning was the safest method to prevent the dye from bleeding and turning the white parts pink. This method was going to cost me twice as much! So I put the carpet into storage while I was making up my mind, and during that time, some rats infested it. How disgusting! Now, hand cleaning wouldn't suffice regardless of the cost. Then, jared from the carpet cleaning service came into the picture. His cleaning process not only preserved the color without any bleeding, but it also got rid of the rat damage and now my carpet looks and smells fresh! jared was very communicative and professional, the service was quick and effective, shipping was straightforward, and he even sent me a video which was quite exciting to watch. What a relief! Now I can enjoy my carpet again in my Birmingham home. Thanks, jared!

i highly recommend their carpet cleaning service. marvin was very friendly, professional, and really helpful. at first, he came to clean the grout on my tile floor, and it turned out great! then i asked him to take a look at a carpeted room that had seen heavy use from two teenagers. even after i tried cleaning it myself with a rented machine, the carpet still looked bad. marvin assured me he could handle the tough spots, and he really delivered—the stains are gone and the carpet looks almost brand new! i was surprised at how much cleaner the whole carpet looks now, not just the spots. if you want your carpets to look fantastic, marvin is the one to call!

after another company left our carpets looking bad, i tried some cleaning tricks from youtube and only made things worse. as a final try, i called Choice Birmingham Carpet Cleaning. nathan checked out the carpets the night before and came back ready to work. he really knew what he was doing and cleaned everything without getting in the way. the carpets turned out way cleaner than i thought possible and i am very happy with the results.

though i'm hesitant to reveal the previous state of my carpets, i want to share my experience with this outstanding carpet cleaning service. you couldn't ask for a more informed and professional team. nathan, jorge and marvin were simply excellent. my carpets had been cleaned by another company, and the result was a disaster. they were left soaking wet for three days, and the grime visible in these images was a consequence of their poor service. i then asked this crew to tackle the mess left behind, and they exceeded my expectations. to be honest, i was skeptical about their ability to fix such a disaster, but i was mistaken! they not only met the challenge, they surpassed it. the beast, as they fondly refer to their carpet cleaning machine, certainly lived up to its reputation. i won't hesitate to recommend this team for all carpet cleaning needs of my friends and family, as their service is unmatched by any other carpet cleaning companies i've encountered.

this review is solely about the customer service, not the actual carpet cleaning work done. my sister-in-law referred me after she had a successful job done at her place. having just bought a new house, the carpets were stinky. we chose to pull up all the carpeting. setting up the appointment was a breeze and sebastian was both friendly and extremely knowledgeable. Even when i had to call and cancel, they remained friendly and helpful. based on these experiences, if i ever need carpet cleaning or know someone who does, i would definitely suggest them. their rates are also fantastic!

after a short wait, we were able to get our carpet cleaning taken care of. they gave us an estimate online, and when we brought in our rug, jorge explained there could be extra cost because of a tough stain. jorge was very honest about the process and said they would call us with a final price after checking the stain. they took good care of our rug, and i liked that they kept us informed. overall, i am happy with the service and how clean our carpet looks now.

Everyone ought to be aware of the impressive work done by Choice Birmingham Carpet Cleaning. I recently engaged their services to clean the carpets in my office for the first time. Wayne was very considerate of our work timings and made sure to come in after office hours so as not to cause any disruption. Given that we are a technology solutions provider, our equipment is sensitive and the cleaning process demanded a careful approach. Wayne demonstrated meticulous attention to detail, ensuring a beautifully cleaned carpet with minimal disruption and zero trouble. I wholeheartedly endorse the professional services provided by Wayne and Choice Birmingham Carpet Cleaning. They did an excellent job in Birmingham.

Choice Birmingham Carpet Cleaning has been a great help to our family many times, and this year they truly exceeded our expectations! We experienced a flood in our home, and they responded swiftly, guiding us through every step of the carpet cleaning and restoration process. The team is friendly, efficient, and thorough, providing top-notch service. We highly recommend them to anyone in need of carpet cleaning or related services. They made a stressful situation much more manageable!

I needed carpet cleaning in a bit of a hurry. My daughter had a little accident with milk in the living room. I did my best to get rid of the smell, but I just couldn't manage it. I reached out to Choice Birmingham Carpet Cleaning, and they scheduled me for the very next morning. Although I wasn't home during the cleaning, my husband said the team was fantastic. I felt such relief when I came back to the house. There was absolutely NO milk smell. My home smells fresh, and my carpets look great. I would definitely choose them again for regular cleaning or any future needs!

A+ #1. It's a rare pleasure to engage with a company like Choice Birmingham Carpet Cleaning that upholds such high standards. The clarity and warmth in the voice of the lady who answered my call were delightful. Phone communication can often lack the personal touch, but not in this case. Our technician, Marvin, was a joy to interact with. He was patient, kind, and always had a smile on his face. The result of his work was nothing short of spectacular. The carpets are vibrant, fresh, and wonderfully clean. The corner protectors were a much-appreciated touch, especially since I recently freshened up the interior of my home with a new coat of paint. I certainly will be recommending this carpet cleaning service to everyone I know. Many businesses claim to offer excellent customer service, but in comparison, they would only rate a B+ at best. The way this carpet cleaning company conducts business really sets the standard. I wish all the businesses I interacted with on a daily basis understood and upheld such a high level of service.

We recently moved into a new house and wanted to get the carpets cleaned professionally, but without using too much water or traditional methods, so we decided to give a new carpet cleaning service a try! They had a great offer for cleaning three rooms, which was perfect for us. Booking an appointment on their website was super easy, and it was nice to communicate via text. The team arrived early and were friendly, knowledgeable, and thorough in their work without pushing for extra sales. We went over the areas we wanted to focus on, and they got right to it. The cleaning process was quick, and the carpets dried in just 2-4 hours because they used less water. If you're thinking about getting your carpets cleaned, I highly recommend trying out this service!

We previously had some ancient but valuable oriental rugs cleaned by Choice Birmingham Carpet Cleaning, and they did an excellent job. So, when our dog had an accident on our 5x7 Tibetan handmade rug, I immediately reached out to them. Conner promptly responded to my request and mentioned they were busy with a large project. However, he skillfully arranged to fit in my little job and organized the rug handoff. The cleaning they provided was fantastic! I highly recommend their services to anyone in need of carpet cleaning. The pricing was very fair, and I truly appreciate their professionalism and friendliness. It’s clear why they have been successful for so long.

Before booking with Choice Birmingham Carpet Cleaning, I got quotes from other companies in Birmingham. Choice Birmingham Carpet Cleaning offered the best price. Scheduling my appointment over the phone was quick and easy. The receptionist was friendly and professional. Marvin arrived on time and was polite and helpful. I’m really happy with the deep carpet cleaning done on my loveseat—it looks like new! I will definitely use this service again and recommend it to friends and family.

I always receive fantastic service! My carpets appear brand new! I trust no one else with my floors. Sebastian and his team genuinely care about their clients. We had a frozen pipe this winter that caused water to spill from our washing machine into our upstairs hallway. They came to the rescue! They dried everything out and returned for a thorough cleaning. The carpet looks amazing again! Great job! I just had another superb carpet cleaning! Nathan spent three hours meticulously ensuring every room was perfect. With dogs in the house, the special treatment they provide works wonders for keeping our spaces free of stains. I would highly recommend their services! Our carpet is around 16 years old, and it looks as good as new!

WOW!! I am totally impressed! Jared is outstanding when it comes to customer service, great communication, attention to detail, and making sure I was completely happy. My carpet was old, flat, and pretty dirty. Choice Birmingham Carpet Cleaning arrived right on schedule, brought top-notch cleaning equipment and plenty of experience, and transformed my worn-out carpet into a fresh, clean space. I work in a detail-oriented field myself, so I know what it takes to please a picky customer. They definitely exceeded my expectations. Most reviews only go up to 5 stars, but I would easily give them twenty!

Choice Birmingham Carpet Cleaning is the best carpet and upholstery cleaning service I have used. They cleaned my velvet couch and oriental rug—now everything smells fresh and looks fantastic. Most companies don’t take care around your home, but Wayne and the team were different. They wore shoe covers, put down blankets, and even sealed the door to keep the cold out while cleaning. I work in construction and have never seen a contractor so well-prepared to do the job. I highly recommend them—they are trustworthy, always on time, and I am extremely happy with the results. I will definitely call them again.

Choice Birmingham Carpet Cleaning did an amazing job on our carpet, which I honestly thought was a lost cause. With two large dogs and three cats running around every day, our white-ish carpet was full of stubborn stains and old smells that just wouldn’t go away, no matter what we tried before. Other companies had cleaned it before, but the stains always came back after a week or two. We had a big family party coming up and needed a really good carpet cleaning on short notice. I saw some ads online and decided to contact them. They were happy to fit us in before the event. Ernest arrived early, checked out the carpet, and got started right away. He carefully treated each stain, using the right products and tools, and really took his time to make sure everything was spotless. By the time he finished, our living room smelled fresh and the tough stains were completely gone. The cleaning products also didn’t bother my allergies or asthma, which was a big relief. I highly recommend this company for anyone needing carpet cleaning. We’ll definitely use them again, especially with our pets and kids!