Home Services reviews in Birmingham, Alabama

isaiah did an amazing job. we needed to get our house in birmingham ready to sell quickly, so we called to have the carpets cleaned as soon as possible. isaiah was very professional and helpful on the phone, and he managed to fit us in faster than other carpet cleaners we contacted. he arrived on time and kept us updated about when he would get here. he was also kind enough to help us block out the windows so he could use a black light to spot pet stains (tip: black garbage bags will stick to the windows using static, no tape needed!). after years of renters and pets, our carpets had a lot of hidden stains—over 70 pet spots across four rooms, which was pretty shocking! isaiah worked quickly and was very thorough, explaining everything clearly. he gave us a very fair quote considering how much work there was, told us exactly what to expect, asked for our thoughts, and checked if we agreed before starting. my husband was also really impressed with how friendly and respectful isaiah was. we felt comfortable leaving to run errands while he worked, which was so convenient. we have definitely found our go-to carpet cleaning expert and will recommend him to friends and family. our house looks and smells so much better now!

I reached out to schedule a carpet cleaning right after the holiday season. Not only did the technician arrive on time, but he also came a bit early after checking with me first. With our messy kids, old dogs, and a puppy, I was worried about the state of our carpets, but now they look brand new! The quality of service for the price is unbeatable—there’s no reason to go with anyone else. I’ve tried big name companies and even rented machines myself in the past, but not anymore. Now I truly understand what it means to have carpets cleaned by a professional who really knows their stuff. I didn't experience any of those 'bait and switch' tactics where they lure you in with one price and then try to sell you extra services. If you're looking for a reliable carpet cleaning service, this is the one to choose!

This is my first time leaving a review because I am so impressed with what Horizons Carpet Cleaners did for my couch. I was almost ready to get rid of it since there were dog stains, water marks, and discoloration that seemed impossible to remove from my white sofa. I had even tried to get it cleaned by another professional before, but they said it couldn’t be done because of the fabric. But Isaiah came out the same day and made all the stains disappear, even the tough water rings. He also gave me tips on how to keep my sofa looking great. I will definitely call again for any carpet or upholstery cleaning.

Sebastian came to my house in Birmingham and was very friendly and knew a lot about carpet cleaning. He checked the areas that needed cleaning and gave me a quote that matched what I was told on the phone based on the square footage. Working with him was a pleasure, and he even cleaned my upholstery again when I asked for an extra quick cleaning. I wish I could give more than five stars because the service was that good. I’m extremely happy with the results.

i reached out to horizons carpet cleaners for information, and they were incredibly helpful. when i chose to use their carpet cleaning service, they worked hard to fit me into their schedule as soon as possible. i needed the cleaning done before the year ended, and it was completed right on time by the owner himself. this really demonstrated their commitment to customer service. the job was done very professionally, and they took the time to explain everything that needed to be done and why. i will certainly use their services again and highly recommend them to anyone in need of carpet cleaning.

i had a wool rug that needed some love after many years under a table and lots of dogs snuggling on it. i thought about cleaning it myself but quickly realized that would be tough. after looking online and seeing the great reviews, i decided to try this carpet cleaning service even though i was worried it might be too expensive since they handle fancy rugs. the price turned out to be very reasonable, so i went ahead and hoped for the best. the results were even better than i expected! not only did they clean my rug so it looks and smells fresh, but they also patched up a spot where the lining was coming off the back and fixed some worn places. now the rug looks almost new again. the whole process took about three weeks, but it was worth waiting because i wanted it done right. now i feel like i can enjoy this rug for a long time. i definitely recommend this carpet cleaning service if your rug needs some extra care—they really know what they're doing! the rolled up rug in the photo is before, and the unrolled one is after cleaning.

I reached out for an estimate from Horizons Carpet Cleaners after hearing positive feedback about them from my HVAC technician. Dillon came over to assess the situation. He was very knowledgeable and provided great assistance. It's clear he takes pride in his work and the company he represents. Dillon and his team arrived on time and got straight to work. As someone who is particular about quality, I can confidently say that Dillon and his entire team exceeded my expectations. I am extremely satisfied with the service I received. It’s no surprise that Horizons Carpet Cleaners has such high ratings. I will definitely be contacting them next for our carpet cleaning needs.

this was my first experience with horizons carpet cleaners, and i am thrilled with the results. after reading all the positive reviews, i decided to reach out and set up an appointment. i was not let down at all. michael was very polite and explained the entire carpet cleaning process clearly, including my tile, sofa, and love seat. he did an excellent job on the carpet; it looks much brighter and fresh, free of any stale odors. the kitchen tile looks fantastic, and the grout is almost back to its original color. michael also did an outstanding job cleaning my sofa and love seat. my area rug was taken to their facility for cleaning, so i will share my thoughts on that once it’s returned. overall, i am very happy with the service provided.

Michael is fantastic, and I can't recommend him enough. I've used his carpet cleaning services twice so far, and I plan to continue doing so. With four dogs, four cats, and a bunny in our household, our carpets are frequently subjected to various pet stains. I recently brought home a new puppy and wanted to clean the carpets ahead of the puppy's arrival. Michael was able to accommodate me the very next day. He responded within minutes of my request, demonstrating excellent customer service. His punctuality is commendable as he always arrives either early or exactly on time, and he completes his work swiftly. When he finishes cleaning, my carpets are not excessively damp, and all the pet stains have completely disappeared. What's more, his prices are incredibly reasonable. He truly is the best in Birmingham. He's also refreshingly honest, never attempting to upsell unnecessary products. His equipment is top-notch, and he leaves my home even cleaner than it was before he arrived. I wholeheartedly endorse Michael's carpet cleaning services. Thanks for the outstanding work!

I needed a last-minute, emergency carpet cleaning after my dog had an accident. Dillon was the first to call me back, even though it was late in the afternoon. He was able to come by in between other jobs and took care of the stain quickly. The price was lower than I thought it would be, and Dillon actually arrived earlier than expected. He worked fast, didn’t accept a tip, and told me if any spots came back, just to call and he’d fix it right away. The service was excellent. I’m really grateful for the quick response, since it probably saved me from having to replace the whole carpet in that room.

wow! sebastian arrived right on time, gave a friendly introduction, and immediately started cleaning our stained white carpet, blue carpet, and sofa. everything turned out fantastic! as promised, he checked in with us the next day to make sure we were happy with the results. there were a couple of spots that had been deeply soiled and needed a bit more attention. sebastian quickly scheduled a follow-up visit, showed up promptly again, and cleaned those areas until they looked as clean as the rest of the carpet! the website was also very easy to use. we highly recommend their carpet cleaning service.

Sebastian was very friendly right from the start and sent a text before arriving. He checked the carpets and made sure we agreed on which areas needed cleaning. He also explained how the pre-treatment works before steam cleaning the carpets, and answered all our questions clearly. Sebastian worked quickly and cleaned all the carpets in the house, both upstairs and downstairs, plus did some spot cleaning in certain places, all in about three hours. The carpets looked and felt so much cleaner after he finished. The service from Horizons Carpet Cleaners was definitely worth it—I’m very happy with how much time it saved me and how much better the carpets look compared to just using regular cleaning tools.

The team was extremely professional and punctual. They did a phenomenal job sprucing up the carpets in our Birmingham office. We've had several encounters with different carpet cleaning services in the past, but Dillon and Michael from this specific company are undoubtedly the best we've worked with. We've finally found our go-to carpet cleaning service! Recently, I reached out to them for another carpet cleaning session and was pleasantly surprised that they remembered me! A company of their size remembering their clients truly is a winning combination! As expected, they were punctual, courteous, and very mindful of my property while delivering an exceptional carpet cleaning job. Once again, thank you!

I can’t recommend these carpet cleaning services enough. Out of all the cleaners I contacted, they were the only ones who truly cared about cleaning and refreshing my carpets. When Michael came to give me an estimate, he even did a quick spot clean by hand on a couple of areas, so I could see what the results would look like. The carpets ended up looking better than I expected, even though others said the stains were impossible to remove. Michael also shared a lot of helpful information and useful carpet care tips. It’s rare to find this level of attention and service anywhere else.

Isaiah was wonderful! He was very friendly and took the time to explain the carpet cleaning process. He even tackled a spot that a previous service missed, showcasing the high-quality equipment they used. The customer service was outstanding! I had tried another carpet cleaning service before, but they couldn't get rid of a tough stain from my dog's accident in the middle of the living room. Isaiah managed to clean it up perfectly! From now on, I won't consider any other carpet cleaning service. Isaiah and Dillon are my go-to team!

I called to get an estimate for carpet cleaning and was pleased with the price, so I set up an appointment. I got a spot quickly, just a couple days later. Dillon, the technician, showed up right on time and was very polite and professional. Since I work from home, he made sure not to disturb me while cleaning. My carpets look and smell amazing now! I highly recommend their carpet cleaning service and will use them again when needed.

Michael and Isaiah did an outstanding job! After our basement flooded, I called late at night and they showed up first thing in the morning to extract the water and clean the carpets before any mold could appear. They worked hard to save our carpet and made it look fresh and clean again. When the basement flooded a second time not long after, they responded quickly once more. That time, I decided to switch to waterproof flooring, and they installed it perfectly. I really appreciate their caring attitude and how well they communicate. I highly recommend them for any carpet cleaning, water extraction, or flooring needs!

I want to share how impressed I am with the outstanding carpet cleaning and customer service we received at our workplace. Michael was very professional, paid great attention to detail, and made sure the carpet cleaning project started smoothly on our 5th floor. Dillon continued the work with professionalism, enthusiasm, and dedication, making sure everything was finished to the highest standard. This is the second time we’ve had them come out for carpet and upholstery cleaning, and we will definitely call again in the future. Isaiah also did a great job helping to fit us into their busy schedule, making sure our needs were met and everything went smoothly. Horizons Carpet Cleaners truly helps keep our environment looking and feeling its best. I highly recommend them to anyone wanting excellent carpet cleaning results! Keep up the great work!

I had my carpets and furniture cleaned, and the results were fantastic. I’m extremely happy with how fresh and spotless everything looks now. Sebastian was very careful with our home and took extra time to remove all the stains from the carpets and couches. Everything looks like new! With a baby on the way, I wanted to make sure our carpets were extra clean, and now I feel comfortable letting my newborn play on the floor. I will definitely use Horizons Carpet Cleaners again in the future.

i have asthma and was having a tough time with my breathing lately. my husband and i started thinking about getting our carpets cleaned since it’s been so hot in Birmingham and we wanted the air to feel fresher at home. after a recent health scare, we decided it was time to try something new. the team made it super simple to book, and once they found out about my health, they even moved up our appointment to help out faster. having the carpets cleaned made a huge difference—i can really tell the air is cleaner and it's easier to breathe now. 10/10 would recommend! very affordable (especially when you think about how much dirty carpets can affect your health) and super convenient. i just wish we had done it sooner. we liked the service so much, we’re having them come back to do more cleaning soon!

We highly recommend this carpet cleaning service for anyone needing professional floor care. My wife and I thought we might have to replace our floors after using a cleaning product that left a waxy film and made scratches and discoloration really noticeable. Dillon and his team were true experts in carpet and floor cleaning! They brought our floors back to looking like new, which was even better than we expected. The communication was also excellent—Dillon kept us updated by text and email every step of the way, even letting us know when they were on their way to our home. With over 30 years of experience, their skill really shows. This service not only saved our floors but also helped us save money. The before and after results were amazing, and you could see the difference right away.