Window Installation reviews in Birmingham, Alabama

UGG was contracted to install gutters on my house the 2nd week of September. After calling weekly and the company continually scheduling and rescheduling the installation, the gutters were finally installed the 2nd week of January. Then UGG left there equipment in both my yard and the right of way blocking city pedestrian traffic for 8 days now, and the issue remains unresolved. No matter the quality of their product, UGG's service and customer relations cannot be recommended.

We needed vinyl siding installed over our 35yo Masonite siding. Heather was fantastic. Very knowledgeable, personable, calm and kind. When we need help with our next project she will be our rep! Alden Marrow was a great help as well!

Very friendly, skillful, efficient and great job cleaning up. Love my siding, shutters and gutters.

Very professional, courteous and explained things very well, loved that he and Megan were not pushy sales persons but showed us the products on the lower and upper end of the cost...Would recommend them for siding and windows.

The two people who provided us our quote were incredibly sweet and kind. This review is nothing against them! But the time consuming presentation about the founder of the company was completely unnecessary. We’ve also had quotes from 5 other companies, and Southern Industries was just too high for us. I let them know that we will not be proceeding with their business, and I have literally been called twice a day, every single day since then. At this point I’m blocking every number with a Southern Industries caller ID. I understand you’re just doing your job and wanting to get business, but consider your sales approach is potentially pushing customers away. Know your audience. Pressuring is very unappealing.

Quick, knowlegable and understanding when the AI tried to cancel my appointment. Dude knows his stuff and has an ear for additional products you may need (my house needs a lot, he made a package that I would be proud of and took care of all those needs).

I would do this again and he didnt mind me touching the shingle examples because I wanted industrial tough (I got scammed by masonite. He walked me though composition warantee and made sure I was ok with the better product).

The quality shone from arrival to exit. Keep up the great work!

It was a very good experience. Mr. Beau explained everything and told me how I can save on getting the gutters done with the perks. He sent a proposal to my wife and I and he'll get back in touch with us early next week. He's vey courteous and professional.

DO NOT do business with this company. They take your money and refuse to call you back to set up instillation. The only way we can get them to answer the phone is to use different phone numbers so they don't know it is you. If they would have been truthful from the beginning and told me that the Huntsville office would be handling my job I would have never done it.

Mrs. Megan came by to help us out on our consultation, she was super respectful and highly professional. Her presentation was concise and easy to understand.

We met Noah Pillault who represented Southern Industries and immediately we were hooked. The presentation he gave was professional and easy to follow. We liked the materials presented to us and the price was great. They turned our bathtub into a beautiful walk-in-shower. We just love the quickness in which it was done, one day and we even had a power failure. The workers work right on through that and got the job done.

Megan provided full demonstration and thorough explanation of options, very helpful and informative review of options and materials as well as company background information. Always good to know company reputation and quality of work.

The guys that came were great. They gave me all the details about Everything I needed to know about replacing my crappy windows. They also showed my physically the widows I will expect to get. And showed me different price packages that I could afford. They were nice guys and REAL COMPASSIONATE PEOPLE.

Everyone especially Megan Ortega was patient,informative, as I was a nervous novice,and asked lots of questions, she also was kind enough to make another visit to my home when I changed my mind about materials,Patrick,the installer,technician,worked tirelessly,would stop to answer questions.Thanks!

Very friendly, helpful and detailed advice on the different types of siding. Was never pushy and let me decide what I wanted but also knowledgeable with great details.

From the first consultation to the conclusion of my shower installation, the professionalism and work ethic was exceptional. Ben and Megan were outstanding. Megan especially guided me through the entire process. And Brenda had a solution for every issue. The installers were the best. The work was completed in two days. All in all, I felt that I was in good hands. Thank you for an easy breezy experience. You did not let me down!!

I purchased my home a little over a year ago and it was confirmed that the kguard gutters were installed on the home in 2019. All last year I noticed that water was not draining from the downspouts but instead was filling up in the gutters and pouring out on to the foundation. Upon personal inspection noticed that there are no drainage hole emptying in to a down spout or lower gutter connected to a downspout. Also, I had an inspection performed by another gutter company who stated many other issues with the installation and performance of the Kguard Gutters. Pictures are enclosed along with the Lifetime warranty information from the Kguard website.

Called the Birmingham, AL local Kguard authorized service and installation center and it has been nothing but a miscommunication to get someone out to service the gutters. When I finally was able to contact an actual person I was told that they were trying to get a hold of me and a service person had come out to the home. Unfortunately no messages were left on my voicemail nor did my home security cameras ever pick up that someone ringing the doorbell or pulling in to the driveway. I was advised that I would be placed on the visit list for today. I was told someone would call to confirm my appointment time. So far no voicemail or calls have come in to confirm. Stay tuned to see how this pans out.

Excellent customer service from the moment that I met Bobby York to the time when Justin and John finished the install. Knowledge of the product and efficient installation in one day was a pleasant experience. If you need windows I recommend Southern Industries Home Improvements.

Joseph Miles with Southern Industries Home Improvements was very professional, courteous, and knowledgeable about the several products this company has to offer. His attention to detail in providing the best solution to meet the homeowner's needs is remarkable, demonstrating trustworthiness and dedication to his craft. He was honest not just in offering advice, but in what each service intake entailed. He also took the time to explain the process and provide samples of how each product would appear and feel. His patience exceeded what was expected, as all the questions being asked and answered were amazing! I would strongly recommend this company to provide an honest opinion on the services they have to offer for any of your home project needs.

I had my gutters replaced. We had tried having the screen filters put on the old ones, and they failed miserably, plus it was a nightmare getting rid of them. My in-laws had gotten the Ultimate Gutter Guard gutters put in their house several years ago, by this same company by the way, and when I saw how well they worked under all of their trees, I figured they would surely work on my house. The representative that got me started was Nathan, and he was great. Very attentive to all the details right down to the color, and he got me all set up with installation just a week out. The installation duo was equally great, even upon finding they had to work around a koi pond close to the house, plus how we had built our deck literally around the old downspouts. And I couldn’t believe how efficiently they were in getting everything done in one day. And now that it has finally rained a couple times in the midst of a drought, I can honestly say the gutters work GREAT! They are bigger than the old ones, which was an extra bonus; they look good; the water runs into them just like it’s supposed to; and all the leaves and nuts and other crud just roll right on over and off. So if you’re considering gutters or gutter “protection”, this IS the product to get, and Southern Industries IS the company to do it!