Constraction reviews in Madison, Alabama

Bruce and his team are very professional and responsive. They reacted quickly to our flood damage to prevent any further issues and were helpful and communicated well throughout the process. Would definitely recommend!

While I've never needed a water restoration service, they'd be my first choice if I'm ever in need. Kenny found a smart/ prox key for my Honda that I'd lost at Providence and called the YMCA tag to find the owner. He could've just as easily thrown it away. I tried to give him a 'finders fee' as a thank you, but he refused. This speaks volumes to the kind of person you're dealing with when it comes to the business end. That's hard to find these days. Thanks again Kenny!

They were prompt, courteous, and thorough. They made a tough situation so much easier with their clear communication and quality work. Truly grateful for their help!

I want to first thank Bruce Ashcraft for paying special attention to my home in Huntsville, AL. I had a leaking faucet to my bathtub in my upstairs bathroom. It was behind the wall so it was unnoticed until it started to leak through the downstairs ceiling. I did not know how much damage was behind the ceiling sheetrock but could tell there was some mold growing on the exposed ceiling joist through a small area of the ceiling that was removed once the leak was fixed. I am an out of state landlord and my tenants needed the mold removed immediately before it became much worse. I googled "mold remediation for Huntsville, AL" and Puroclean Property Restoration was one of the first on the list. I checked out their website and did a Better Business Bureau search and they were rated A. I called their office and I left my number with the customer service rep and I received a call moments later from Bruce Ashcraft. Once I explained what the problem was and told him I was out of state, he informed me that he will make all coordination with my tenants and keep me updated. He told me he understood my situation and he would take good care of my home. He made his first visit within a few days. He took pictures and gave me a quote. The quote was to remove the ceiling, treat the mold and replace the damaged sheetrock and paint. Once I gave him the OK to move forward he started the work. He removed the ceiling and took before and after pictures of all the work. He uploaded the pictures to a website and I was able to look at the pictures and ask any questions that I had. That was very helpful because I like to know exactly what is going on when it comes to repairs to my home. Purocleans website allowed me to stay engaged. Once the ceiling was removed and pictures taken, the mold was treated and the pictures showed that. Bruce also coordinated the ceiling repair with a company he is very familiar with and that he uses all the time. The price for the total remediation was very reasonable and he has a system that shows all the steps and prices so if there is any questions about an item or dollar amount you can ask for a better explanation of that item. I was satisfied with his explanations and his knowledge. Bruce was always reachable and professional through the whole process. The whole process, from first inspection to rebuild and clean-up, was completed in about 10 days. My tenants are very happy with the work and most of all, the Puroclean staff. I am also very satisfied with Bruce and his company and if I ever have this issue in the future I am definitely calling Bruce. I am also recommeding Puroclean Property Restoration to anyone reading this review. My home is whole and I am glad I chose Puroclean Property Restoration in Huntsville, AL. Best Regards Bruce and Puroclean.

Having mold can be super stressful, so I am so thankful we used Puroclean. The owners, Bruce and Kenny, are top notch. They are extremely knowledgeable, efficient, and timely.
We had a great experience and would highly recommend them!

These guys had the best customer service of all time. I was using Astro Property Management. Astro went and let a small leak in my rental house turn into half the downstairs being flooded! Then Astro sent a carpet cleaner out to mitigate water damage and mold - who did nothing but charge a lot of money for nothing being done.

I called PuroClean, they educated me and I validated what I was told. They told me how the whole process would work and it went exactly how they said. They found massive amounts of moisture left from the carpet cleaner and found mold and mildew. They worked with my insurance and got it cleaned up and everything mitigated and torn out and have the moisture logs and pictures to prove it.

I would recommend them to anyone needing professionals.

It is rare in these times to find a company as dedicated to customer service as PuroClean of Huntsville, AL. Kenny and Bruce Ashcraft go the extra mile in providing a much-needed damage restoration service with professionalism, integrity, and a level of personal attention and care that is so appreciated when disaster strikes.

I found myself in a state of overwhelm when the inside of my home suddenly and unexpectedly sustained major water damage. I didn’t have a clue how to even begin addressing ALL that would have to be done to dry, repair and restore my house. When I called Kenny, he came out that same day to assess the damage. And, much to my relief, he coordinated directly with the insurance adjuster to complete the mitigation work quickly and efficiently.

A few weeks later, when I was experiencing difficulties with a contractor hired to build back my walls and ceilings, Kenny and Bruce took time out of their busy day to come by and assist in resolving the issues. This was above and beyond the call and showed me, once again, that they truly care about their customers.

I highly recommend PuroClean of Huntsville, AL. They most certainly embody the spirit of their tagline---the paramedics of property damage.

BRAVO!

We contacted PuroClean when we found mold in our closet. They came out on time and assessed the mold and had a crew out ASAP. When they were done, we found a little more mold on the sheet rock. They gladly came back out and removed the sheet rock where the mold was at no extra charge. Bruce and his team are very professional and highly recommended in removing mold.

I'm a Property Manager at an apartment community. We had a small kitchen fire that had more damage from the fire extinguisher then the actual fire. Kenny and his crew were fast to respond, professional and knowledgeable. They helped coordinate between myself, the resident, the insurance and another company that was cleaning the air ducts. I will be sure to call them in the future for any needs!

After a kitchen water incident on Sunday, they responded swiftly on Monday with assessment, then dehumidifiers, demo, professional and responsive from beginning to end.

Puroclean handled our flood situation very well (door seal on frontloading washing machine failed in mid-cycle, flooding out kitchen, laundry, mudroom, and pantry).They came in and set up containment, did removal, and deep cleaning of the effected areas. We had a contractor do our renovation. Afterward, Puroclean came and did further deep cleanings to mitigate the resulting dust. Our home was in great hands. We are very thankful for Puroclean and the great work they did. I would highly recommend them to anyone.

These guys are AWESOME! We had water damage to our home from a plumbing problem 10 days before closing on our house. These guys swooped in assessed, managed problem, and reconstructed in a little over a week. I am so thankful for PuroClean! Very professional and efficient.

PuroClean helped make our disaster easier
to deal with. Duke came out and started the
Remediation. We were overwhelmed with the extent of damage in such a short time.
Jon continued to come back daily during the process, he was professional and answered
all of our concerns. We are very pleased with the company and employee's.
We highly recommend PuroClean!
PLEASE ask for Duke and Jon you will not be disappointed.
Lisa and Larry Greene

Technicians were pleasant and very professional. Excellent communication and prompt follow up to texts, e-mails and phone calls. Bruce, Kenny and Duke kept us updated daily on progress throughout the drying out process. We would definitely recommend Puroclean.

Bruce and Brandon in Huntsville area are super responsive and very helpful. Willing to go the extra mile and pay great attention to detail when offering their recommendations on services.

I'd recommend PuroClean to anyone without hesitation! Bruce and Kenny Ashcraft are wonderful and so hands on to all of the work and their staff is phenomenal. They did a huge mold clean up at my late mother's house and also did one in my crawlspace as well. I couldn't have been more pleased with their work and attention to detail. I was kept up to date at all times, usually receiving daily emails with information and before and after pictures. You can't been that type of service. I would give them more than 5 stars above if I could!

The PureClean team did a very good job working with me to get the job done in a very professional way. They took a very tough job and did it very fast. They care about the job and seem to try hard to keep the costumer in the loop on all big decisions. I would use them again if I had the need and the do a very detailed and great job!

I'm in Property Management & had an issue with Carbon Black in one of our Rental homes. Puroclean was recommended to me & called them up & told them the issue & that it had to be done real soon. They responded quickly & gave me a price back & got it scheduled all within a few days! I do recommend them for any kind of restoration.

PuroClean owners & team responded quickly to our wet floor issue. Team was always on time, very professional, courteous and respectful of our property. Always cleaned up at end of the day and was very helpful in answering and explaining any questions or concerns we had. I would highly recommend them.

My family suffered an unexpected loss -- the death of my sister in her home. To our dismay, she was not found immediately, and we needed immediate bio-hazard services to deal with this tragedy. Bruce and the PuroClean team were with us all the way. They promptly returned our call. We spoke directly with the owner (Bruce). He took care to share about their process and suggested that we call our insurer. As a result, we were able to both a) expedite the process to address the situation and b) had only the deductible out of pocket. This team is responsive, caring and knowledgeable. Thank you Bruce and Duke -- you brought some much needed expertise to a terrible situation.

PuroClean was very fast and efficient. Bruce came out the next day to assess the situation and took care of us quickly. He was very friendly and explained the process thoroughly so we knew exactly what was going on. Very fast, very easy. I highly recommend.