Home Services reviews in Madison, Alabama

I would like to have used this company for a drainage installation job, however, when I called and gave my address (near Hampton Cove), I was told that I lived too far away for their business. I guess companies just don't go that "extra mile" for business anymore.

My yard is really uneven in places after having new sod laid and the length of time for them to get my project done is what gives them three stars. Otherwise, they did a good job.

The final product, stamped patio and extra area, developed into a beautiful patio area. Coloration was definitely to our liking. Finishing with added Bermuda sod on the sides and center will add to enhance the patio itself. The area Forman, Payton, kept us abreast of every step in the entire process.

Very satisfied with the landscaping and drainage work Legacy has done at our house. Their honest and friendly crew was always a pleasure to work with.

My experience with Legacy Outdoor Services was great from start to finish. Austin and his crew did a great job, furthermore everything was cleaned up before they left.

Make sure your quote is EXTREMELY detailed, and that you’re home and watching every step they take for quotes involving construction. Otherwise you’ll end up with new concrete that is uneven (that will forever pool water TOWARDS your home), concrete paint that is already permanently stained with mud BEFORE they leave/finish, deep tracks in your sod because they will drive a concrete truck in your backyard, ground/grass that isn’t graded back the way it was before construction and therefore leaving extremely uneven muddy hills all over your yard, nails and cigarettes in your yard WEEKS after they leave, and a final structure that is uneven, sealed poorly, with paint drips that have dried.

Would not refer.

Legacy Outdoor helped me get a couple of trees planted in my bare back yard. They look nice and the hummingbirds are already checking the Japanese Maple out. Tammy and I worked together to find the perfect trees, exactly what I wanted.

Company left us high and dry. Signed contract in mid-June for concrete work to be completed by late July. Called in late July and was told there were two jobs ahead of us and it would now be mid-August. Received an email in mid-August that was sent out to all customers saying there had been weather and Covid delays. Didn’t hear another peep for 2.5 months. I had to call them and was given generic excuses as to why I was completely forgotten about. Didn’t take responsibility and didn’t try to keep us as a customer. Now we are without our concrete until the spring. Don’t waste your time or money with this company!

I had some pavers placed around my back screen porch and a flower bedding put in front of my home. They did awesome work always done within two days and they cleaned the area really good. I highly recommend Legacy outdoor services.

Amazing work! Went above and beyond, we were very satisfied. We had them come out for lawn service / hedge trimming / tree trimming / bush removal as well as lawn mowing, and we would definitely use Legacy Outdoor Services again in the future.

I had drainage work done and these guys did great. Paul and his crew got on the work quickly and worked hard to complete the job through some very difficult conditions. Austin ran the crew and he was an expert at his work and went well beyond to finish a french drain, grading and downspout pipes to the street. Austin is a fine person to work with as well as his second in charge Abraham.

I would not use this contractor again, nor would I recommend them to anyone else. They did a drainage project for me where I explicitly described the design I wanted and it incorporated solid PVC pipe. On the day of the job, the workers showed up with corrugated pipe. When I called the owner, he stated that PVC would be $800 more, so feeling like I didn't want to start over with another contractor, I told him to go ahead. Then I found out that a portion of the water to be drained to the street running from the downspout was going through perforated corrugated pipe (pipe with holes). They assured me that the water would be moving and would not leak out into already saturated ground (yeah, right). Then I came home to find that the grate to catch water coming off the sidewalk was about 1 and a half to 2 inches away from the sidewalk, requiring the water to run over dirt before entering the grate. The owner tried to tell me that it would be no problem and the bare dirt would not erode despite water constantly running over it. I insisted that concrete be put between the sidewalk and grate to keep the water from washing out the dirt. When I came home, I found they had used a type of caulk between the grate and the sidewalk, and had done a messy job of it, I don't know if that much caulk will ever cure. After two days it is still soft. Additionally, where they cut through the curb, the re-concreting was extremely poorly done. It looked like they didn't even use a trowel, much less a curbing tool. It looked like they basically packed the concrete on with their fingers and left it. Part of the contract called for doing a brick border along the sidewalk. After I paid them for the portion of the contract for the drainage, they informed me that they were waking away from the contract and that I needed to find someone else to do the edging. The pity is, the subcontractor they had lined up to do the masonry work actually sounded very competent. Bottom line, this is a company that, in my opinion, cut corners at every opportunity, poorly designed the project, provided shoddy workmanship, and then walked away with nearly half of the contracted work unperformed.

I never like to leave bad reviews and always try to keep them positive, but I contacted this company to help with some backyard design and remodel. I had a meeting scheduled with Jacob this past Wednesday and when he was 30 minutes late, I called the office to make sure nothing was wrong. Jacob called back and offered no apology for being a no-show but we rescheduled for today. It's a hour last our appointment time and he didn't show up again with no call and didn't answer his phone. If you can't be professional enough to keep scheduled appointments, twice, you're not a company I want to work with.

Loved working with Legacy on my landscaping and hardscaping. They have a lot of creative ideas and deliver as promised. Their employees were respectful and pleasant to work with. I'll be contacting them again when I install a pergola and some additional projects.

Called and tried to get an estimate to install landscaping in the rear of our newly purchased home and we're told we're outside " Legacy's service area" I wasn't looking for weekly lawn service I was searching for a one time landscape install. Their website says they provide this type of service, and their office says they service parts of Owens Cross Roads, but don't cover where I live in Meridianville. A check of Google maps shows it's basically the same travel distance. Must be nice to be doing so well that Legacy can afford to turn down a job, sight unseen.

Legacy outdoor has serviced my home grounds for several years. They installed a designed row of arborvite trees along my rear property line that are very healthy and provide a natural green screen of privacy. Otherwise they have come out annually to do some re-mulching in my flowerbeds and have given them thst extra spark in appearance. If you have some landscaping issues or need suggestions I would recommend them. They are honest and do good work.

I chose Legacy Outdoor Services for a flower bed landscaping project last year and recently for a drainage project. The owner, office staff and workers were all very knowledgeable, professional and a pleasure to work with. I was very pleased with the work as well as the follow-up to ensure my satisfaction with the projects.

Our experience with Legacy truly deserves 10 stars. From first contact they have been the best company we have ever worked with. Everything was done timely and professionally. Quality is top notch. They have shown quality of work ethic beyond measure. We highly recommend this company. During this difficult time with Covid 19, working with everyone at Legacy has been inspiring and uplifting.
Great company !!

Legacy Outdoor Services has a great team of people and are so easy to work with. We hired them to do some ground prep work before we installed our above ground pool. The workers were very courteous, polite, and always showed up on time. We couldn’t have asked for a better job and highly recommend them!

Legacy did an awesome job! They installed a polebarn, addressed drainage issues we were having, and gave us a driveway makeover. With all the rain we've been having, I'm very happy with the drainage. Highly recommend Legacy Outdoor Services.

If you need landscaping done give Legacy a call. They do all kinds of work, but we personally had hardscaping done. They came out, viewed our patio, designed a new layout, tweaked it a few times to get it within our budget, and completed the work. I even reached out to several other companies in the beginning stages. Legacy gave us the best design with the best cost. We worked with David the majority of the time. He and the company are professional. Extremely courteous and will answer any questions/concerns. Two thumbs up.