Appliance Repair reviews in Mobile, Alabama

Great guy very respectful thanks young man
Be Blessed

On time. Service person very polite who the five stars are for. Price very high for what was done. Had I been given an estimate prior to scheduling, I would have found someone else more reasonable. The price wasn't given until the repairman arrived. So even if I didn't have it done , I I still have to pay 119.00 service call. What a disappointment.

Robert was on time. He was also very professional and knowledgeable. He is an absolute asset to Sears!

He was quick, professional, and respectful. I will definitely be using Sears for all my repair needs.

Technician was great however the appointment schedule was subpar. My appointment was scheduled for10/21 but was not kept. Finally he came on 10/23.

Randel was very professional a pleasant to deal with. Very knowledgeable on procedures and product.

Robert texted me when he was on the way to my house and showed up when he said he would. He was very nice and fixed my dryer pretty quickly.

Rendell was great. He got right to the problem. The website and chat bot still stink and are hard to navigate when trying to add to the billing update.

Polite, professional & knowledgeable. Explained as he went thru diagnosis. Rondel was fabulous!

They sent someone out here because my refrigerator wasn’t blowing cold anymore. They installed a new fan. Not only is the fridge STILL not cold but that new fan is loud. They don’t have a number where I can reach anyone so it’s all ridiculous

He came in and introduced himself, he went to the utility room and started working and he completed the job with great satisfaction.

After multiple visits and ordering the wrong parts, they said issue was fixed but still happening. When you call them, you have to talk to a virtual AI agent that doesn't helps at all without being able to talk to a person. Terrible experience.

The technician, Robert , was very polite. Took 20 min. to find the problem with my LG OVEN. I highly recommend Sears repair services.

Would not use them. They’re extremely expensive and diagnosed my oven to replace the control board. I bought the control board and replaced for $140, they wanted almost $700. Replaced it and the problem still continues. Asked if they would have replaced it and that didn’t fix the problem, would they refund me and they said no.

We would raise that rating higher if available. Robert was great and his knowledge and expertise was quite apparent. Took him very little time to diagnose but had to order the right part. We were skeptical that the part would be in the next day as he said, but it sure was. How wonderful to have such an experienced and cordial guy help with our problem. We would highly recommend Sears Services and Robert to any and everyone needing help.

Robert gave us excellant service. Very Professional and honest. This gentlman deserves a raise in pay. Thank you

They were on time and very professional. The cost to replace a top shelf glider right side of my kitchen aide dishwasher, was over 500.00. I ordered one for 37.00 and my daughter installed in less than an hour. Thanks , but no thanks. Thats price gouging. I can buy a new one for 900.00 and have a longer warranty. I paid service charge and sent them on their way.

The technician (Rendel) called prior to arriving, he was very personable and professional and actually showed and explained the issue to me. I greatly appreciated the time he took to give me helpful information.

Kameron did great job servicing my freezer. He got it working and provided info on the repair as well as answering my questions about other service calls.

Rendel was very knowledgeable. And did a good job. He worked on the washer but couldn't find any leaks. And he cleaned the dryer out.

The service was scheduled for July 29th on July 19th. I waited from 8am until about 5 pm with no call or updates on my service to my dryer. I tried calling the provided customer service number but was not provided the option of speaking with a live person. I tried the chat option on your site, only to be provided select choices. Your chat doesn’t allow customers to type questions or input information. I then had to call the home warranty customer support to have them call your company. The gentleman then called and arrived at around 5:15 pm. Totally dissatisfied!