Reviews of local pros in Mobile, Alabama
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Awesome service. Quick response time. I love the billing and payment options on email. And I love the automatic appointment emails. Great family-owned company.
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I highly recommend this place! I was able to get scheduled very quickly. Jayme and Matt were both every professional and were very informative with the issues of my air conditioner. They were able to fix it in a timely manner and I couldn’t be more pleased with the service. Thank you so much!!!
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LaBits has always done a GREAT job for us! They are prompt, reliable, courteous, and honest! They have been taking care of us for many years and we'll continue to call them for all of our HVAC needs. ⭐⭐⭐⭐⭐
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Great company. I have used them twice. Their pricing is fair. They respond very quickly, once over a weekend. They don't try to oversell stuff you don't need. Very honest, and easy to deal with. I will only work with them moving forward. I hope they don't change their practices.
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I have been a LaBits customer for years. I find them to be honest and affordable. I recommend them to friends and family, and everyone who uses their service has been pleased. I prefer the older gentleman to the younger repairman they have, but I guess that is because he seems to know his profession much better.
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Thank you so much for coming out last minute as so quickly. We really appreciate y'all!
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Matt did a great job fixing my air conditioner and is always very informative about the job he is doing.I would recommend this company to anyone needing heating and air service.
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Absolutely wonderful people. Honest and straightforward, with no scare tactics or pressure to upsell unnecessary products or services. They clearly identified the issue, explained their diagnosis in a practical and easy-to-understand way, had the needed parts in stock, and repaired my heating strip quickly. I look forward to continuing a business relationship with them and will gladly recommend them to all my neighbors and friends.
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Technician was very polite and professional. Worked quickly and answered my questions. Price was high due to weekend. Couldn't open receipt that was sent.
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I recently had an outstanding experience with Patco Heating and Air. Their team was professional, punctual, and incredibly knowledgeable. They quickly diagnosed the issue with my HVAC system and had it running smoothly in no time. Their pricing was fair, and they took the time to explain everything to me in detail. I highly recommend Patco Heating and Air for any heating and cooling needs! Best customer service around!
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Patco really impressed me with their professionalism and honesty.I will definitely be reaching out to them first the next time we need HVAC work. Highly recommend!
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Great thorough inspection which found my problem with ductwork. Professional serviceman.
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The service I received today was exceptional. I was able to schedule an appointed that fit my schedule. The technician call twice before arriving and made me aware of his expected time of arrival. He arrived within the timeframe that he promised. He was very courteous, professional, and knowledgeable. I appreciate Patco for providing superior services to our community. In this day and time, this rarely happens.
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Our AC unit went out this Sunday after a power outage in the neighborhood and we were so relieved when they could come out to take a look so we didn’t have to sleep in the heat. Our tech was John and he was polite and knowledgeable.
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Mr Justin gave us wonderful service. He was very knowledgable and he helped us resolve our AC problems. He helped us locate the returns and he signed us up for a good program with Patco that gives us two more visits and checks of our complete system. He is a great representative.
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Great Service with Justin who as always was efficient & explained the reason for having to have coolant put in my unit. Did my checkup & will return for my 6 month check up.all in a very short visit & I'm very satisfied with my AC working great..
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They showed up on time, asked me questions about the system and then did their checks, the tech did come across an issue, explained what he found and asked me if it would be okay for another tech to come out for a second opinion on what he found, no pressure to sell me anything, took his time to look at everything, cleaned up after himself and was very polite as he was doing his checks.... very satisfied with their service
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Mr. Justin was an absolute pleasure to have in my home. He is a man of integrity who loves the Lord. I appreciate Mr. Justin for being his authentic self. I highly recommend this company.
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Technician called and asked if he could come earlier than my appointment time because of a cancellation. This was fine with me. Upon arrival he introduced himself and proceeded to check my AC inside and outside. He explained to me what he was doing and answered all my questions. I was completely satisfied with the results.
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My service technician (John) was on time and very efficient. John explained some recommendations and didn’t try to force a service. Very pleased with the service today, I would highly recommend Patco!
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Quick and friendly!! They come out assessed the situation and promptly fixed it. No hot days in the house. Soon as I called they were able to come out the same day. We made sure to get maintenance plan . Thanks so much for the quality and professionalism!!!