Reviews of local pros in Mobile, Alabama
-
Very professional and courteous company. Arrived fast and explained in detail the issues I was having with my ac system. The tech was friendly and made sure every detail was covered. I highly recommend Easy Heating & Cooling for all your air conditioner and heating needs. You will be very pleased with the service that you receive.
-
Excellent service! They did great work in a timely manner. Everyone was very polite and personable. Have had them work on a hot water heater and my a/c and they did an amazing job on both! 10/10 would recommend.
-
Best company hands down, the guys came to my house and made sure everything was working , they worked for 12 hours , and never took a break , until everything was done, they were very professional and I will definitely recommend your company to everyone.
-
Service was okay until I got the bill. They initially charged 8 hours labor to check problems. Plus also an $85 service call. Found defrost board shorted due to a snake crawling in causing the A/C and heat to run simultaneously. Jumped board so heat would work and ordered board. This was the root cause of the problem.
Was charged over $500 for board and was told that the thermostat was replaced. The exact defrost board was less than $100. I checked this out and informed the company this was not reasonable. The total bill was over $1300, they adjusted it to $1120. If they replaced the thermostat it wasn’t necessary and apparently they charge labor when they drive to your location $85/hr.
Very unethical people to hire.
Total of parts was about $100 and
at the most 2 1/2 hrs labor plus service call $85. Ask questions before you hire these folks!!
Tim E. -
Very pleased with the services provided! Enoch is quite knowledgeable and was able to remedy the system issues quickly. I will definitely use and refer Easy Heating & Cooling from now on. I only wish I had called this company first. There was no run around at all; just honest affordable service. Thank you!
-
For many years we have used Easy Heating and Cooling. We have been met with Honesty, Reliability and Confidence that the job will get done. Even when it's not the information you're expecting or what you want to hear, Mr. Enoch is always there to thoroughly explain what is needed. Understanding that every home is different, we can all agree, that in the south, during the summer months that the most important common denominator is the Air Conditioner, and the best repair service is Easy Heating and Cooling. Thank you so much.
-
Was in need of air conditioner service today. Service was great and efficient. I highly recommend Easy heating & Cooling! They answer all your questions. Prices are reasonable!
-
Ms. Carol was friendly and efficient in setting up my appointment. Austin was able to come the next day and do maintenance and diagnose the problem with my a/c unit. He completed repairs the same day and stuck around to make sure everything was in proper working order before leaving. Austin was friendly and professional from start to finish. I highly recommend Easy Heating and Cooling without reservation!
Used Easy Heating and Cooling again for a new thermostat. Mine bit the dust and it's going down to 31 tonight! Mr. Enoch came same day and got me set up and toasty! Great company! -
Easy Heating and Air stood out, not only for the promptness and professionalism of the service provided, but also in contrast to competitors in the area. Enoch Smith, owner of the company, answered my service call at 7 o’clock on a Saturday morning after receiving my service request on a Friday night. By contrast, the previous company I called wanted me to wait 11 days for a diagnostic call. He also stood and contrast to other technicians, I’ve worked with who used high pressure sales pitches to convince me I needed a grossly overpriced new unit, though a $300 repair was all I needed. I highly recommend this skilled professional to anyone who values customer service, orientation and prompt and professional work at a reasonable price. When the time comes, I will certainly call on Easy Heating and Air again.
-
Great Experience.
Mr. Enoch worked diligently and carefully to install my new unit after trying everything he could to salvage the old one. He and his team were very professional and respectful while completing the job at my home. It took longer than expected due to weather delays but they kept me informed every step of the way. I highly recommend Easy Heating and Cooling for your heating and Air Conditioning needs. -
Easy Heating and Cooling provided excellent customer service. The owner was very knowledgeable, friendly, flexible and the services were not overly priced as other A/C companies I have dealt with in the past.
-
Austin/Enoch was very thorough and efficient. They both took their time and made sure our concerns were dealt with before leaving. They both was excellent!! Definitely recommend this Company to all my family and friends! Thanks again now we can sleep cool and peacefully!! 100000/10
-
I'm very thankful for Mr. Enoch helping me to diagnose my furnace issue over the phone. I was thinking I was in need of having my furnace lit and that it will take a day or two, however, it was me controlling the thermostat incorrectly the whole time (smh). He insured me that I did not waste his time and now we have heat. It didn't take him 3 minutes to figure out the issue, again all done with a simple phone call. Knowledge is key! Thank you so much Mr. Enoch. If you're having heating/cooling issues call him FIRST!! I'm very glad that I did.
-
Customer service exceedes all expectations. Ms. Carol, Darryl and Adam were exceptional in getting our household back up and running. They are very fair and reasonable with their rates and you have certainly gained a long term customer. You are a Godsend and continue to receive all the goodness 🙌 you deserve. God's blessings be with you.
-
I would definitely recommend Enoch and his team for heating/cooling services! Enoch was very professional and did an amazing job installing my mini split into my she shed and it works well. I will be using Easy Heating & Cooling in the future. 🙂
-
This company is phenomenal! They provided me with excellent customer service and a timely install on my brand new unit. I love the professionalism along with the affordable pricing. Great job guys!
-
When we called Easy Heating & Cooling to look at a problem we were having with our front office unit at e-worc. They were very responsive and came out quickly to provide a quote. The problem was kind of big (and a little expensive) and I wanted more detail so someone called me and we discussed the details. It all made perfect sense and I approved the repair. They communicated well throughout the process and the on-site team was very professional. They were very considerate of my staff and did a great job. When the bill came, it was slight lower than the estimate. This company is just good at what they do and they do it with great integrity.
-
Always shows up and does what it promised. Very professional and courteous. Highly recommended
-
Service tech was very nice, professional, explained all he was doing in a way that I could understand. Arrived to our home in a reasonable time. Will always call them for my AC needs.
-
They were absolutely amazing! Excellent customer service. I will use them & refer them!!!
-
I had a very good experience with Easy.They did an excellent job.I would highly recommend this company.Everyone were kind and professional.