Water Damage Restoration reviews in Montgomery, Alabama

Robert and Isaac were great! Very knowledgeable and very courteous of my home pointed out things I didn't even notice! Five stars for this crew!

Working with Chris Watkins and his team has been one of the best experiences my father and I have encountered. The level of customer service was above and beyond. Chris was more than helpful, understanding, and his determination and positive attitude would keep me coming back. The staff was incredibly attentive and made sure all our needs were met. They definitely exceeded our expectations in terms of quality and value. My father said the outcome was fantastic work, way better than when he first purchased his home and we were very satisfied with the results.

The contents team came out and helped unload and place all of my furniture!! They were quick and helpful!! I’m happy with their services!

Robert and Isaac came quickly. They were thorough and professional. They are very polite and were helpful in moving some personal items in our water damaged rooms. We felt confident that our water issue will be resolved.

While no one ever wants to have to call a restoration service, SERVPRO is the one to call in Montgomery if you ever find yourself in that situation. We worked with Robert Peace, Isaac, and Matt Martin, and they were patient with our questions--quickly understanding any concerns and offering a clear explanation to calm our concerns. They are friendly and so kind, and they just want to do everything they can to get people back to their normal lives. I would HIGHLY recommend this company, especially Robert's crew. They will make a bad time much easier to manage.

Shemeka and her Content Crew were very good.They worked well together.They made me feel at ease with their efficiency as I was overwhelmed with the entire ordeal.
Thanks Team!

Very pleased with our remediation! Servpro Montgomery was so thorough and easy to work with. The entire team was friendly and made it a breeze. Thank you to Heith for managing our case!

Amazing! ServPro handled the reconstruction on our house after a fire. Not only were they super friendly and very professional, Josh Hall and his team exceeded all of our expectations! Josh and Julie Farah helped navigate the whole process, helping with the insurance claim, the bank, working with the buyer of the house on fixture and color details, finding help for additional projects and generally making a tough experience into a pleasant one. They solved problems before we even knew about them. We highly recommend and trust this team. Many thanks!

The team came out was very open and honest about what needed to be done. Rico and Mr Brown were fantastic at execution and communicating what was going. Paul did a fantastic at explaining the process and working with us and our rental company to help remedy the situation.

The content crew/staff did an awesome job with storing and packing our items for our home renovation. They were very respectful and kind and ensured our items returned in damaged.

Chris Watkins did a wonderful job for my 93-year-old mother. He was kind and very patient with her. He is an excellent worker

Josh Hall didn't do just a good job, he did a great job. My house required almost an entire interrior rebuild, from framing, insulation, drywall to cabinets/countertops and flooring. Very happy with Servpro service.

I will sing the praises for Servpro forever! I had a flood incident from shower and the quickness of the water was crazy. I called Servpro Montgomery asked don’t you know the crew came right out to survey and make recommendations. This crew is beyond outstanding ,professional, smart and caring. If you need any cleanup dry out and plan please don’t hesitate CALL SERVPRO. Restoration in the works.

Heith, Robert ,Issac , Lamares crew were extremely great what started as a water damage turned into a nightmare of microbial discovered. Robert was extremely great with emotional support throughout this reassuring that they would make sure everything was taken care of! Highly recommended these guys!

The contents team did an outstanding job. The team was prompt, professional, and made the entire process stress-free. Everything was handled with care, and the results were even better than expected. I highly recommend them for anyone needing reliable restoration services.

The crews that came out to take care of my flooding issues where fabulous. Heith was very knowledgeable and his crews where to. Heith has been here step by step to help me out in this process. I had different crews come out to monitor my situation and they all where great. Heith has taken care of me like family thank you Servpro for my making this terrible event a great experience.

Restoration manager Ken, Contents manager Jose, Shay, Trumont, Carl, and the rest of Ken’s team! They went over and beyond to assist me during this traumatic experience. I feel they eased a lot of my pressure and stress by explaining the step by step process of returning the living conditions of my home. I prayed for God to send me trustworthy people to assist me through this difficult period and I am grateful for everyone.

Servpro’s Montgomery office provided an excellent service from start to finish at my residence after a water heater leak on July 1, 2025. Their team, headed by Ken Jackson, arrived promptly, and the cleanup began. Many thanks to Mr. Anthony Metz , Construction Operations Manager, and Ms. Sheree Adams, Servpro Estimator , for their expertise through out the entire process of getting my reconstruction started right on time. I’m looking forward to working with Servpro’s reconstruction team to get my home put back together and looking better than ever .

Josh with Servpro of Montgomery. from the beginning he included me with the process before they even got started. They put everyone together that was going to be doing the job at my home. His team went way beyond my expectation. they would always either call me or send me a text to inform me that they was entering my house just because they was working on it. They just didn’t come in. I could call Josh and he would call me back or if he’s handling other situation he would text. His team had built me a wood shelf to replace the one I had before. He and his team is the best

Servpro did a great job repairing, communicating, and being patient with me and my wife while we tried to get our insurance adjuster to cooperate in the process. I would recommend them for repairs. Josh and his team were excellent and I really appreciated their understanding, patience, and knowledge in this whole process.

ServPro was great in fixing an absolute mold disaster in our home. We feel that the mold problem was very well mitigated and have no doubt they did a thorough job in making our home safe and clean again. They are great about communicating with homeowners and insurance and detailing all that is done. Specifically the project manager, Mike, was a pleasure to work with! He is knowledgeable, kind, communicative, patient with questions, and flexible with adjustments. Highly recommend ServPro!