Constraction reviews in Prattville, Alabama

4.8 based on 210 reviews Back to the listing
    5

    Our pool really needed an uplift and this was better than we could have imagined. From our initial meeting we knew we were making the right choice. The staff who did the actual work of retiling and painting the pool were incredibly respectful of our property. 100% satisfied!

    5

    I HIGHLY recommend them, and have only good things to say! But if you want to know more, read on.

    A year or so ago, we were interested in getting a pool, so we called some of the local companies (I won't name them, but there were 3 others that we called), none of them were very friendly, nor did they act like they cared if they got our business...so we gave up (also, we somehow missed that Blue Haven existed, not sure how). Fast forward to this year, a friend referred Blue Haven in Prattville, so I called. INCREDIBLE FIRST IMPRESSION. Since then, EVERYONE (office staff, designer, project manager, workers) I have spoken to throughout the process, has been super helpful, friendly, and professional.

    From the beginning, Don Buchanan got us started and was super responsive and super forthright. He explained the process and what to expect throughout the install, even the bad..."your yard will look terrible for awhile, there will be gaps in progress along the way, it will be frustrating, but we will get it done as soon as possible", and this was all true. I'm ok with waiting if you explain to me that it will occur, and Don did exactly that. They help you design your pool if you need ideas, and Don showed us what it would look like with a computer generated image, it was really cool!

    Our Project Manager was Cade (I forgot his last name), and he was just as wonderful as Don. He listens and communicates your concerns/wishes/etc to the installers. Like the rest, super knowledgeable, friendly, and professional.

    During the install, the crews accidentally whacked my gate with some heavy machinery and bent a hinge. Cade took care of that and the owner reimbursed us very quickly, no questions asked! In my opinion, that is a sign of a great business!

    They also recommended that I use their financing (as most businesses do) and the rate they gave me was really good, and the process was seamless...I also recommend their financing.

    The office staff (I usually talked to Hannah and Wanda) are awesome as well. They are just really great people and treat you that way as well.

    I wrote all of this because I believe in recognizing people/companies when they are deserving, and Blue Haven is absolutely deserving. HIGHLY RECOMMEND!!

    5

    We met with Michelle this morning to discuss installing a gunite pool.. We went thru many options and ideas. She was able to help create exactly what we want on their 3d program while in our kitchen. We were able to tweak the design so easily. So far the experience with Blue Haven Pools has seemed easy and fantastic.

    5

    I was so impressed by Michelle. She was personable, patient, and truly listened to what I was wanting in a pool/backyard oasis. She took the time to design what would best fit in our yard, patiently explained in detail what should be done, and answered any questions we had. She is a gem. Thank you!

    5

    Greg has been wonderful, extremely accommodating for my pool heater issues in a timely manner. He goes above and beyond!

    5

    While it took much, much longer for them to finish our pool installation than predicted (due to bad yard drainage and terrible weather), they were consistent and completed the job. Major shout out to Mike for always being quick to respond and always being open and honest.

    We absolutely love our pool/hot tub, and Blue Haven delivered exactly what we wanted. If you have a specific need or want when it comes to a custom pool installation, I highly recommend Blue Haven.

    5

    Don is a straight shooter who cared about what was best for my pool needs. He took the time to explain in detail what I was getting and why the design is best for me.

    5

    They came right out and fixed my problem. Very satisfied

    5

    Awesome people who work there always willing to help and be kind and courteous

    5

    Always professional and patient staff. Reasonably priced services and products.

    5

    AWESOME service I definitely recommend this store for all you pool needs

    5

    Wow!!! Very impressed with the dark headed girl that helped me. She is an A+ employee.

    5

    Friendly staff, always helpful with suggestions on maintenance and supplies. Great prices!

    5

    Very helpful and knowledgeable with my pool needs. Also very nice people!

    5

    I love the people who work here. They are always helpful and do what they can to save you money.

    5

    We are so pleased with their professional service and knowledge. They do excellent work and are committed to the satisfaction of their customers.

    5

    Really great to support local business. Nick Sr. & Nick Jr. are awesome guys, and Miss Summer is an expert at anything pools.

    5

    I have a great experience Everytime I go to the swimming hole! They have really good prices and are always professional 👌

    5

    Great place for all your pool and spa needs

    4

    Good place for swimming pool help.they are very nice and helpful with your problem. I use them for all my pool needs. very nice service.

    5

    I have been with them for years and have always met my needs. Great knowledgable people. Just ask and they will tell you. Very dependable!!!