Home Services reviews in Anchorage, Alaska

4.6 based on 1677 reviews Back to the listing
    5

    Wow, great service. Very professional and had my tree down quickly!

    5

    These guys came through when another company turned out to be unreliable. They were out the next day to give an estimate, and Reuben followed up with a phone call to go over the estimate in detail. Our trees were removed in a timely manner, and he provided good information on reseeding the area next summer. He was easy to reach via phone or text, and I was very pleased with the job. I would definitely recommend Anchorage RNC services.

    5

    RNC tree service was very responsive to my emergency call.
    The project was estimated and explained to me before proceeding.
    They were very competent, thorough. and cordial.
    I will surely consider them for any future tree removal/ cutting work.

    5

    What a GREAT COMPANY, Ruben knows about trees and the best way to deal with them.. very responsive, willing to work with you. We have used other tree companies in the past, plan on only using Ruben and his company!

    5

    They were fantastic to work with! Easy to communicate with. In fact, I had sent a photo and question when he was finished but rather then phone call or a text. He showed up the house and educated us with tips and pointers. Thanks again RNC TREE team!

    5

    I recommend this company to take care of any tree service. My experience was that they are reliable, brief wait for services to be completed and competent in their work

    1

    Cost to much

    5

    Good people

    4

    Did a good job.

    5

    On Time great work professionals thank you Carlos and crew

    5

    These guys are very professional and highly skilled. I highly recommend them.

    5

    I thought they did an excellent job and for a reasonable price.

    5

    Very professional and good!! We had 2 very tall evergreens that needed to come down. Excellent job!

    5

    Carlos did a fantastic job with tree removal and a large volume of brush removal. The crew did a great job. Thanks!

    4

    They were efficient and clean. I wish I had realized the rose roots would not be removed but it all worked out. Staff was nice and responsive to my questions.

    1

    Terrible terrible terrible customer service, do not use unless you want issues if you can even get them to respond to an email. The people actually in the field are probably fine it’s the office person Gwen who needs some training in positive communication, lost a customer.

    1

    We have used Carlos for as long as we live at the current location (15 years) quite often. When I called today to make an appointment for approx. middle of September, when the leaves are still on the trees, I was told that they don't accept any new work. I could do it late in the fall, as they are all booked up with Chugach Electric Assn. Well, they don't need the little guys work and certainly won't get ours in the future.

    5

    Called Carlos tree company about a partially downed cottonwood tree hung up in the tree next to it. They came out two days later gave me a fair bid, cut the tree down the next week at ground level and never left a trace of the tree!
    Excellent company!
    Larry Rannals

    1

    This was the worst experience in my life the whole crew was extremely rude they left mess everywhere to clean up . They refused to come out and clean up. would highly recommend using another service this service is irresponsible and the crew is untrained and they have no idea what they're doing and no respect other home owners

    1

    These guys are so lazy and rude. The electric company sent them to clear out around the power lines and they raked all the mess off the street into my yard. The 2 guys that were at my house were very rude to me when i asked them what was going on and if they were going to pick up the branches. I had to call their office and they told me it could be a few days, they just came by and left about a third of the pile. The forman they had on the job got offended that i questioned him about his job and would constantly stop working to talk on his phone or the other worker, he went on and on about a guy named derek. They also jumped the fence into my yard after they thought no one was because i was sleeping when they first showed up. They got really lucky my dogs weren't outside

    1

    I tried to call to schedule an appointment to have 2 very large trees removed that are close to both my roof and especially the neighbors roof. The lady on the phone was not very helpful at all. She informed me very bluntly that they don't schedule appointments for quotes (Like everybody else in town does) instead just flag the trees and they will come by to look at them. I think this is a critical mistake in the way they handle business. It is an opportunity for me to ask questions and to put a face to the people I would possibly be trusting with a difficult tree removal and paying a few thousand dollars. I informed her I would be calling Gage tree service instead and she bluntly said "okay" and hung up.

    VERY unprofessional.

    P.S. I was able to schedule appointments with 3 other tree removal companies just fine. If Carlos tree service pays any attention to their customers on yelp.. you could learn something from your competitors.