House Cleaning reviews in Anchorage, Alaska

I’ve had Diane as my house cleaner for over 20 years, and I truly can’t recommend her enough. She’s incredibly reliable, professional, and always does a thorough job. She’s also great with my pets, which means a lot to me. Her pricing is very reasonable, and she consistently goes the extra mile to keep my home looking its best. If you’re looking for someone you can trust, Diane is the one!

Excellent service 👌

Got my apartment super clean for move out! Highly recommended!!

Great company! Highly recommend them! Great prices! Great work!

The worst moveout cleaning. Had to re clean the house before my inspection. Would not recommend.

Diane did a fantastic job on very short notice!

Simply said I only do houses was extremely short and not friendly wouldn’t recommend her

She showed up when she said she would and was very very sweet and did a GREAT job!

Does a great job and is reliable. We have 4 dogs and they all get along great with her.

I Highly recommend her services. She cleans my house monthly and does an exceptional job.

She had said she would be out on 9/25 but no call no show. Tried repeatedly to contact via text, Facebook messenger and phone calls with zero response. She was made aware of the urgency as this is for a sell of a house but no response

She is very thorough, and responsive to specific needs. She returned to fulfill the demands of the landlord, and went above and beyond. She grossly undercharges for what she does

Needed a move out clean and got a quote and booked appointment. The pro never showed up and wouldn't answer phone. My 16 year old son waited all day to let them in. Very frustrated and then got a thing asking me to tip the person that never showed up. I don't recommend them.

Outstanding professional cleaning. After calling numerous others, she offered lower prices, was prompt and courteous. Good with my pets. She also does bi-weekly service on request.

Fantastic job! Came through for us, fit us in at the last minute to do a move out clean. Although I was not there to see the apartment, my kids, who lived there while going to school, and another tenant gave rave reviews. The property management company inspected and had positive feedback. The apartment was certainly cleaner than it was when they moved in! Thank you so much!
Denise

I called this place and a lady answered the call. I ask what she does and she explained it all to me and asked if it was move in or move out, also stating that apartments are usually professionally cleaned after move out, I told her that it was dirty when I moved in and that it had pests. That's when she was like, "ew. Yeah, I'm completely booked, not sure if I'll even get to ya." then she went on to say, "alright" as though she was ending the conversation. I had told her that the pests were taken care of a couple months ago and that there wasn't any more.

NOT PROFESSIONAL

Prompt and easy to schedule with. Worked with my frantic schedule and helped clean it move out so I could leave the rental unit in MUCH BETTER shape than I found it.

I called several places and, assuming they actually answered or called back, had insanely high priced. Diane's were by far the most reasonable and the service was amazing.

Blew my client off. Came to her house for initial walk through and a price quote. Client made an appointment with Diane to clean and that Friday she never showed up, never called to reschedule or anything. Dont waste your time.

Diane cleaned my house and was plenty kind about it. I had surgery and Diane came and cleaned up where I couldn't. She used pet-safe products and never mentioned my unruly dog. She got the nooks and crannies that I mentioned and never required a re-visit. Six years later I still remember her service and how kind she was.

I hired a cleaner so that I would not have to clean our home on my last day in town (I was flying out that night and our renters were moving in the next day.) My family and I ended up scrubbing the house with Diane because she did not set aside enough time to clean it, and the cleaning that she did do was subpar to the point where we were following her to clean what she had missed.

To start from the beginning, I made an appointment 3 or 4 weeks before the move out clean. I explained that the house was large and that it would take a while. Diane said she could handle it & that she'd start at 9. Called her the day before the clean, reiterated that it was a big job and would take a lot of time to do well. This time she said she'd leave at 9. She arrived around 10 or 10:30 and by 2 PM was still cleaning the bottom floor (there were 4 floors and she'd started on the lowest level.) I started to panic and began scrubbing as well; it was obvious that there was no way she'd complete the job alone.

It was around this time that she told me that she'd scheduled another move out clean that day & that she'd have to leave by 5 or 6 but that she thought "we could get it done." In the end there were 4 of us helping her clean. We were also following her around to get the spots that she had missed (there was visible dirt on the floors she'd mopped and water stains on faucets and shower walls, for example.)

To say that I was disappointed would be an understatement, but Diane was leaving right when the new tenants arrived to pick up the keys. I wrote her a check and sent her on her way; I did not have the time, the energy, or the patience to address this as I should have (ie by discussing it with her). She seems nice enough and I rarely rate businesses poorly, but if this job was too much for her to handle she should have hired help or declined to book it in the first place.

Diane did a fantastic move out clean for me and my landlord was very pleased. I called numerous places and she was by far the least expensive. Her prices were half the cost her nearest competitor. I will definetly use her again in a move out ckean. Thank. You Diane