Appliance Repair reviews in Gilbert, Arizona

I chose Rhino based on other's reviews. Mark lived up to the billing.
He diagnosed and fixed my refrigerator same day. He was transparent throughout the process and fairly priced. Mark will be my go to should I have appliance issues in the future.

Dishwasher wasn't draining so I gave Mark a call and he offered some troubleshooting over the phone which was awesome! He came over the next day first thing in the morning and was very quick to diagnose the problem, in and out in 45 minutes! Super nice guy and I would definitely recommend.

Rhino Appliance Repair was so great in repairing my dishwasher. Scheduling was easy, they were on time, and Mark was friendly and just a great guy. I knew I could trust him pretty much immediately and the price quoted was fair and upfront. He took his time on troubleshooting my issue and resolved the problem to my satisfaction. I will use them again the next time I need an appliance repaired and will spread the word about what a great experience it was. Having an appliance go down can be frustrating and I definitely didn’t want to have all the stress that comes with fixing something like an AC or plumbing issue. Mark made the fix with ease and I felt good about what I paid. I highly recommend this company!

Mark was great! Called him first thing in the morning to repair my dryer and he was able to come out that same day. He even told me when he would be there and showed up on time! I had a really busy schedule that day so I really appreciated that. He was extremely professional and very friendly. He didn't overcharge and he explained what he had to do to repair it. Very trustworthy!! I highly recommend him.

Mark came out quickly. He was very friendly, explained everything he was doing throughout the diagnostic process, and seemed very knowledgeable. His prices were fair and he went above and beyond to provide exemplary customer service. I would definitely call him for future repairs and recommend him to friends and family.

We were very impressed with our dishwasher repair! Mark showed up the next day, on time & called when he was on his way. He listened, and patiently answered my questions. He took the time to really analyze and troubleshoot a confusing problem. In the end, he fixed it without selling us new parts and for a very reasonable fee. I was elated! Before we called Rhino, we first tried to use our extended warranty plan through Lowe's. Long story short, communication with the assigned service provider was only via canned text messages, and without speaking to us about the dishwasher, they immediately ordered a part, said to contact them when it arrived to schedule an appointment, and IF we had a scheduled appointment, they wouldn't be there. Who knows how long we would have been without a dishwasher. Rhino for the win!

Our dryer stopped working on Thursday 2/23, and we called to get this repaired. Mark asked questions over the phone and stated he could come by Friday, 2/24 to correct. He was on-time, friendly, and knowledgeable. He replaced the thermal fuse in our dryer and left. We didn't think to do a test run. On Saturday, 2/25 we noticed a piece wasn't installed on the dryer, so we reached out via text and phone and Mark responded via text it wasn't important. On Sunday, we attempted to use our dryer and it went out again, so we reached out again and have not gotten a response.

I luckily still had an appointment scheduled with another company for Wednesday 3/1 that I forgot to cancel, so I am working with them to repair.

I am frustrated we paid Rhino Applicance close to $300 for them to fix and it was not fixed and there has been no communication when we told them it was still broken.

We returned home from a 2-week vacation to find our fridge had died at some point while we were gone. I called a few companies and Mark from Rhino said he could be out in the afternoon on the same day. Great! Even better when he showed up a little later that morning since he was nearby on another call. That customer service is hard to find! Turns out the circuit board went out- Mark gave us a few repair options and his recommendation. I really felt he was trying to get us the best value. Additionally, he called around to suppliers until he was lucky enough to find a replacement board for us. I am super impressed with his service and highly recommend him. Mark at Rhino will be my only call in the future.

I had Mark take a look at my refrigerator and stove top. He did his diagnostic and gave me honest feedback. He even offered to tell me how to fix my freezer myself if I wanted. I opted to have him fix it and am satisfied with the results. He acknowledged the repair on my stove would be pricey and it may be better to just replace. The whole process took around an hour. He offered to come back for free within 60 days if something went wrong with the repair. Seemed very reasonable.

They don't take return on electronic items so be prepared if your diagnosing something as you may have to eat the cost of a part you're testing. Aside from that, these guys are on their game, have the inventory needed, and are pretty friendly.

I will be turning to them for future needs after walking into their little retail space and seeing how many other things they will carry that Home Depot or Ace hardware may not.

My oven wouldn’t heat due to a worn out igniter and their range igniter replacement brought it back to full function without delay.

If I run into any appliance issues again, I’ll call this company for sure. I highly recommend their team for any repair work. The technician was really nice, and fast, and got my ice maker problem fixed without any hassle. The price was also very reasonable.

My gas range stopped working, and they came to repair it quickly. The technician fixed the issue efficiently and checked for any leaks.

The technician does not have good knowledge on oven range. He did not even open the panel to diagnose. With out a good explanation suggested to buy a new one.

I’m super happy with the service I got! Yesterday morning, the technician came right on time to fix my range, which was not working. He finished everything quickly and perfectly, even though he worked alone. No regrets trusting this company — great job, guys!

I really appreciate your technician’s effort in fixing my oven fan, which was not working. He arrived early, was approachable, and explained everything clearly. The service was excellent, and I’ll definitely recommend your company!

My gas range pilot light kept going out, which was a major inconvenience. This repair service identified a dirty thermocouple and cleaned it. Now the pilot light stays lit, and I don't have to worry about relighting it.

You guys never disappoint! The technician fixed my dishwasher, which was not draining last weekend, and explained everything clearly. He was knowledgeable and very precise. I’ll gladly recommend you to everyone!

Awesome service! The repairman was experienced, careful, and efficient in fixing my induction cooktop, which was not heating. He did accurate work and completed it in just a couple of hours. Honest, affordable, and reliable—I recommend them to everyone.

I’m so thankful for the exceptional technician from this company who fixed my broken stove switch last Friday. He worked fast but made sure everything was done right. Super professional and polite too! Definitely a service I’ll keep recommending.

I called the best Sub-Zero repair near me when the freezer stopped keeping food cold. The technician replaced the compressor and tested all settings. Temperature is now steady and reliable.