Constraction reviews in Gilbert, Arizona

We can’t recommend this company enough. Our home is nearly 30 years old and the ceramic tiles in our home were in need of a definite refresh! We had our floors, kitchen countertops, and shower professionally done by this company. We could not be happier with the results. Everything looks brand new and is easily kept clean with little maintenance. Well done !! See the results below!!

This service is a must have and definitely worth the purchase! My home was built in 1993 and the grout was worn and incredibly dirty. Honestly, I didn't realize I needed the grout and tile cleaned but the Desert Tile and Grout team came in and gave my floors new life! Highly, highly recommend for anyone with tile!

Josh and his crew are top notch! We had mismatched, dirty looking grout and tile in a new home we purchased. Josh was on time, friendly and professional when he came out to do an estimate. We scheduled a time for his crew to come out (the very same week) and they arrived on time and were also very professional. Jorge showed us a variety of grout colors to choose from while the rest of the crew carefully moved our furniture and even took pictures so they could put it back exactly where it was when they were done. They finished right on time and Jorge texted me pictures of the completed job when they were done. The difference from before and after was night and day! We keep staring at it and can't get over how good it looks. We would highly recommend using Desert Tile for making your tile look like new. Thank you Josh!

Desert Tile & Grout Care did an excellent job cleaning, sanitizing, and color-sealing my parent's 800+ square feet of tile. The price was really reasonable, with a discount since the home was empty. The 2 men who did the work were friendly, professional, and hard-working. They painted 4 different colors of grout so I could pick which color looked best, and gave me good advice on which looked best. The grout lines blend in so well with the tile now. They even took care of the cracked grout lines along the floorboards!

I just had my tile floors repaired, cleaned, stained, and sealed. Now instead of averting my eyes from dirty grout, I can appreciate the floors, and the house seems so much brighter and cleaner.

In addition to great work, the customer service, price, and response time to email inquiries are unmatched. You will be glad you called for an honest, no pressure experience.

The crew that came out did a great job on our travertine. 4 years ago we had it acid washed then polished. It looked decent but I would’ve preferred the finish that Desert Tile finished with as it looks great. It looks like a new floor and we are much happier with the end result. The cost was very reasonable and lower than what I paid from the prior company. We will use them for all future maintenance cleanings. They also filled many of the pits we had with epoxy and they are hardly visible.

I had an outstanding experience with Desert Tile & Grout Care! Scheduling my appointment with Josh was a breeze - he was friendly, professional, and made the process seamless. Saul, who performed the tile and grout cleaning, was equally impressive. His attention to detail and professionalism were top-notch. The results speak for themselves - my tile and grout look absolutely brand new! I’m thrilled with the service and highly recommend Desert Tile & Grout Care to anyone looking to refresh their floors. Thank you, Josh, Saul, and the rest of the team for a job well done!

Thank you Desert Tile and Grout Care! Outstanding experience! Customer service was excellent. Josh was quick to respond to my text and provided an estimate the same day. Price was fair and reasonable. Saul showed up on time to do the work. He is such an asset to Desert Tile and Grout Care. Saul was friendly, professional and very respectful. He did a superb job! Super impressed. Husband and I are very pleased with the results. See before/after pics. Darker grout is before. We will definitely use Desert Tile and Grout in the future......we have more grout in the guest bath/shower and kitchen backsplash.....so stay tuned. Thanks again Josh and Saul. You guys ROCK! :)

Reviewing for initial work and mitigation for roof and bathroom leak. Santiago, Jose, and Fernando took care of everything. They were very, polite, professional, and timely. Santiago would always call before hand and keep us updated on progress. This is our second time using Servopro and they have been excellent and our go to for any home issues. Highly recommend.

We have had the fortunate/unfortunate privilege of working with SERVPRO for water damage from the recent heavy rains. The team that has been at our house has been amazing! Michael and Fernando cut out drywall and you wouldn't even know they were here! Extremely polite/professional, tidier than anyone ever doing work at our house, respectful of property/belongings ... just AMAZING! I would HIGHLY recommend the team at SERVPRO Gilbert!

Servpro of Gilbert personnel and contractors were phenomenal! We had water damage and they sent their Clean Up Team immediately to assess and work on the water damaged area. Then, their Damage Estimator and Recon Team was scheduled shortly thereafter and completed all repairs timely with perfection. It's beautiful--you cannot even tell anything bad ever happened at our house. They all know their stuff and are professional. They made it an easy process for us and coordinated communications and estimates with us and directly with our insurance company. Their experience and quality assurance also helped relieve the stress which occurs with a water damage situation. We especially liked the one stop shop--we got everything done by Servpro of Gilbert and did not have to go out and shop for another company because their prices were reasonable, accepted by our insurance company, and their expert reputation speaks for itself. We would recommend Servpro of Gilbert in a heartbeat should you ever have any water damage and truly thank all of the people personally involved with our situation.

Everyone at this company has been a great pleasure to work with. We had a flood from our washing machine on a Sunday and they had someone at our house within an hour. Julie was outstanding to work with. She came to our home with a professional demeanor and friendly attitude. Two enthusiastic thumbs up!!!

This company showed up within 2 hrs of our call, as we just noticed 2 bedrooms and 2 bathrooms were flooded. They showed up with all the needed man power and equipment to salvage what they could and remove all that they had to. Followed up with humidity readings and helped tremendously with the insurance claims and with the rebuilding of all the damaged areas. Extremely efficient, polite, and knowledgeable! Thank you, Jim Tax and crew!

Had a big leak in the bathroom on Aug 12 @8pm ServPro was there within 2 hours. They started cleanup right away. Luke and Julie were incredible techs. On Monday morning, Ashley called to see how everything was going. She always listened to what I had to say. Noah, the on-site manager, and Julie stopped by several times to make sure the equipment was doing its job. They were great! I really enjoyed talking with Madison, almost on a daily basis. She politely got me through to Ashley and hunted her down for me when I needed to speak with Ashley. A job well done by all. Can’t thank them enough for taking care of my house

Thanks for everything
Michael McNamara

I had a good experience with ServPro, except they could not control their subcontractor's actions in California. It took them a while to correct the subcontractor's mistakes. I also never received the scope of work for the project, but that may be due to their issues with State Farm.

I was so impressed with the help we received from ServPro after the condo next to ours flooded. Some of the water had come through under our cabinets and we had some mold growth. Seth was SO helpful and informative. He thoughtfully and thoroughly answered any questions we had, and if he did not know the answer he made sure to find it out. I also appreciated their concern and consideration for the safety of my two young children. Seth, Joseph, and Jose all did a great job, and I really felt like they went above and beyond in ensuring the job was done right, that we felt safe, and that we understood everything that was going on throughout the entire process. I also appreciated Gabby in their customer service department for answering the questions I had about the process moving forward. Thank you all for such excellent work!

Servpro was great to work with when we discovered a leak behind our hot water heater. They came out the same day we called. It took about 10 days to destruct the problem area and dry it out but the workers were all courteous and efficient. They very carefully cleaned up the area before they left. I would recommend them to anyone!!

Ruben & George did a great job of removing wet sheet rock and insulation, cleaning up the mess and setting up drying equipment.

Had a house flood recently and everyone we have encountered with Servpro has been absolutely WONDERFUL!!!! Julie and her mitigation crew was great. She answered all our questions and kept us in the loop throughout the whole process. Daryl and Jim with the reconstruction portion have been great so far. Highly recommend this company!

This company was amazing to work with. I had to deal with them while out of state on flood/ water damage to my Mom's rental house and they helped me every step of the way. Daryl was my first contact person that estimated the damages. Not only did he give great customer service while he was working on the house but he made himself available to me throughout the entire process when he was no longer involved. He even kept me posted while he was on his anniversary vacation with his wife. He alone completely exceeded my expectations on customer service. Then there was Sonia the project manager who was extremely detail oriented. This lady didn't miss a thing and made sure everything was documented to get it cover by insurance. She kept me updated with pictures of the progress from start to finish. She made me feel comfortable with the work being done even though I was out of state. Then there was Christina Tax in the office. She was always so pleasant and extremely helpful. She worked with me on the payment schedule with my insurance and even took the time to mail my mom paper receipts because she doesn't have email. She was extremely pleasant and even though I was paying her it always brightened my day to talk to her. I have nothing but gratitude for this company's work ethic, communication, and professionalism. They really make going through a terrible home water damage experience much easier.

Ruben and his team are fantastic. Professional and hard working. Extremely kind and honest.