Constraction reviews in Gilbert, Arizona

Shout out to Valdo, Jose, Carl and Reuben! We had interior water damage due to a roof leak during the recent storms. We called SERVPRO for water restoration to dry us out and remove damage ceiling, drywall and flooring. They covered and protected any furniture/items/pictures in the area that were not affected by the water damage. They sanitized the affected areas and cleaned up after each visit. They were all very knowledgeable, polite and answered any questions we had. I highly recommend SERVPRO for water restoration and cleaning services!

Jaire (?), George, and the demo crew were great. Described the steps that they would be part of and briefly what steps would be next so that we wouldn't be clueless as to what happens during the process. Taped up work areas to help prevent debris and dust from flying all over. Did quick work as far as I could tell.

Best part about the whole process was that they dealt with insurance completely from their side - no ferrying documents between them and my insurance.

Update after reconstruction, 12/8/2025:
Leonard Varela was great in managing the reconstruction effort. There were some issues with the carpet install the first time with glaring seam visibility and he worked to make it right. Same with the touch ups after reconstruction.

I would like to thank and commend Joshua Cooper at SERVPRO Gilbert, Arizona. We evacuated from the Palisades fire in January 2025. We are among the fortunate ones - our condo was standing in the midst of devastation and loss. From the first walk-through with SERVPRO in early March to our return to live in our condo again at the end of September, Joshua was always there. Answering emails, kind and clear phone calls, problem-solving for us. It went beyond the skill of a professional partner. He demonstrated sincere care for our personal wellbeing. Having a direct line to Joshua who would respond quickly was priceless for an involved restoration process during a very difficult time. Thank you, Joshua and best wishes to you.

We had a garage freezer fail.The liquid got underneath the wall and into the house. My insurance company recommended Servpro. They showed up on time every day. Very professional and polite. They kept us well informed during the entire job. I highly recommend them. Dan Wolff

Julia, Valdo, Fernando and Maria from ServPro all came to my home to restore water damage to my ceiling caused during a storm. They all provided professional and courteous service. They answered all of my questions, explained everything that was going on, and let me know what to expect upcoming. The service they provided helped me to get thru a very difficult and stressful situation. They have my deepest sincere appreciation. I highly recommend ServPro and their team of professionals.

Worked with them for the second and they are amazing! Josh and Jason are simply the BEST!
Josh worked so diligently getting my claim approved by insurance and then Jason took over as project manager and he was so wonderful to work with…such an awesome professional! We are delighted with the work and thrilled by how quickly it was completed…highly recommend 👍🏽

I had water damage from a broken pipe in my bathroom during the ice storm in Tn. Servpro sent a team from AZ. to mitigate the damage. Reuben, Kyle and George were very professional, very polite, knowledgeable and explained what they were doing and why. This event has been very stressful with 8 days away from home but these men had a positive attitude and made me feel safe.

I would like to sincerely thank everyone for the wonderful jobs they did repairing my home after the August and October storms. What started as a very stressful situation for me quickly became much easier because of the kindness, professionalism and clear communication of all the team members. The crews were not only skilled and efficient, but also very respectful of my home. And very thoughtful and friendly throughout the entire demolition and repair process. The care and attention to detail truly show in the finished work. My home feels whole again, and I am so very grateful for the effort everyone put into restoring it. It means a great deal to have worked with a company that takes such pride in its work and genuinely cares about its customers. I highly recommend this company!

My heart-filled thanks go out to:
Demo crew: Jose (Project Manager), Josh L (Ops Manager), Ruben, Valdo, Gavin, Fernando, Caren, George, Jair, Benjamin, Carl, Parker, Cassen C & Karol.
Recon crew: Max C (Project Manager), Jason (Project Manager), Francisco, Jose V, Edgar, Juan, Jesus L, Leo, Josh S, Maria V, Lakisha, Claudia, Angel & Marco

They all were well-qualified, hardworking, efficient and caring.

I was very unsatisfied. They were sent by insurance company after a fire. I felt they were very unprofessional.
They broke one of the blinds and said they would repair it when on site and then later refused. There employee told her boss she just touched it and it broke. She would not have been able to open the blind to clean it if that were the case. She did not even let us know it was broken when it first happened.
I felt like they were billing insurance excessively and reported them to my insurance.company They left Hepa filters in the home for over a week and were most likely billing insurance daily when they were only used 3 days.
They cleaned the carpets which was fine but called the day after wanting to bring in big fans to dry it when it was already dry. Again I suspect they were going to bill insurance unnecessarily.
When it came to cleaning the air ducts they only went in about 6-12 inches and did not have long enough equipment to do a thorough job.
I would definitley not recommend them!

We were in California, when a friend sent a picture, said we have water running out the garage we called our insurance company travelers and they directed us to Servpro of Gilbert. It was pretty amazing. They were on site within about one hour and doing their thing which includes documenting the good things and photographing and documenting the bad things that have been ruined by the disaster by the time we got home on Monday morning, Luis and Victoria we’re on site with their crew packing and documenting and started removing drywall and setting up the dryers to dry out the whole house. Water had been running for at least three days, it did not take very long for them to get it ready for the construction company to start the rebuild!
Servpro is a full service company. They not only gave us ideas for the rebuild and are capable of contracting that part out, people like Rosie helped us with their part of the insurance claims and basically was trouble free to us!
my last comment about Servpro is the people who work here for first class professionals they go through this stuff all the time and during the mess they were real cool customers for me. They always took my calls and they always worked on the issues that I might have. It’s a great company!

Leo was responsive, professional and just a pleasure to work with. He kept me up to date on all phases of the job and successfully brought the job to conclusion, even after he had to pick up where another employee left off.
Overall I am very happy with the results of my job! Thanks to the entire team at ServePro Gilbert!

I cannot recommend this company enough! We had a serious mold issue that required immediate attention, and they exceeded all our expectations. Leo, the team lead, was outstanding. He was knowledgeable, communicative, and made sure the job was done right. His crew was efficient, clean, and professional. The mold removal was thorough, and the restoration work looks perfect. For a stressful situation, they provided a 5-star solution. Don't look anywhere else!

I would like to thank the SERPRO team of Gilbert for all of their time, dedication and support in assisting me with an evaluation and assessment of what needed to be done at my home that had water damage. Sean and Jose were outstanding with their time and knowledge in forming a plan about what needed to be completed in order for my team to make an informed decision as to what direction to take.

In addition, Rosie Flores, the office manager, went above and beyond in answering phone calls and texts, even during her off hours, to keep me informed of the progress…..very much appreciated.

This SERVPRO is fortunate to have dedicated employees like Sean, Jose and Rosie that make a difference in the lives of their customers. I would definitely recommend this SERVPRO office for all of your home and business repair needs.

Malibu Fires
Servpro staff was great I first received a call from Joshua telling me about the service they could do to restore my home, all the surrounding houses had been burnt to the ground.
Joshua explain the process and was working with my insurance company State Farm he did a great job.
Servpro came in with a experience team and cleaned our house from head to toe.
I also want to thank Julie who headed up the clean up team, she was great to work with.
The owner of the company Mark came to my house and reviewed the process it all turned out 110% satisfied.

Had a roof leak in our new home in late September, Servpro had the quickest availability and the mitigation team came out and did their job efficiently which revealed microbial growth in the wall and wood rot. They even came out to mitigate a 2nd time while waiting for the roof to be fixed.

The reconstruction team however was awful. They initially came out and provided a timeline that was not followed and every time I reached out it was another excuse, “you haven’t heard from John? He does our estimates” I had never heard from a John and was never given clear communication. After contacting several more times I was eventually told that they weren’t able to do my job because they have a $5k minimum per their policy. I never received an estimate so I had no idea where that number came from.

I was eventually referred to a 3rd party company that to this day has not completed the job. I was told by Servpro that this 3rd party company was very reliable and were going to reconstruct the drywall and flooring. Oh and it turns out the job is over $5k.

To the mitigation team - great job thank you. The reconstruction team had poor communication and did not seem to know what they were doing nor show any accountability for their lack of professionalism.

George, Kyle, and Gavin did an absolutely great job with completing demo/clean up at my house! They were very efficient and made the process smoother! Home repairs are always stressful, so thank you all (and Seth) for providing wonderful service! Keep it up guys! ⭐⭐⭐⭐⭐

Update: I unfortunately had a second incident at my house and ServPro once again saved the day!! Jair, George, and Kyle did another great job! And a huge thank you to Jason and Julie who quickly responded and truly helped put my mind at ease! You all are absolutely amazing! ⭐⭐⭐⭐⭐

Great design artist Nohi. Highly recommend!

Loved the results. Hit some bumps in the road with supply issues but not their fault. We had to pivot here and there but it came out perfect!

My family is over the moon ecstatic with the pool/spa/outdoor kitchen and landscaping done by nuView Pools & Landscape.
From meeting with Joe to the final finish- the team was fantastic!

I had the good fortune to hire this outfit to build my dream pool and I was extreamly pleased with the results. From the initial consultation we got a sense that these guys are top notch. Both Shawn and Nohi were great to work with they under promise and over deliver. The attention to detail and how effective they communicated was greatly appreciate it. I will hire and recommend this company to anyone looking for great value and reliability. Thank you !

I initially contacted Nu View the first week of February regarding a new pool build and a girl took my info but over a week went by and I never heard back so I contacted them again. More time went by until I finally heard from a gentleman at the end of February who was friendly and helpful and said they had been busy/in high demand so it would be the first week of March before I’d hear from a designer. It’s now mid-March with the time to swim season ticking away and after having my husband contact them again last week and leave a vm with no response we will be going in another direction for a pool builder. Such a shame because they have great reviews although we don’t understand how given the lack of communication. Perhaps they are busy enough that they do not need the business!