Home Services reviews in Gilbert, Arizona

We have used Heartwood over the past years for numerous services. They are on time, do a thorough job, clean up my whole yard, are friendly and on time. Years ago they cut down our massive beloved pine tree that was dying. They were not only professional but it was fun to watch how the crew worked together and they truly enjoyed their work. Over the years all my friends and family have used Heartwood for their tree needs. We will never use anyone else.

100% recommend you use Heartwood Tree Care for any and all tree needs. From the very start, removing an aggressive growing tree to buying and planting our 6 new ones, all staff has been wonderful. First Brittani is amazing and responds quickly every single time - always so helpful. Dakota was amazing and so knowledgeable. He helped with recommendations on root grinding vs tree removal. Then when we were ready to plant came back out and gave ideas on new ones to plant. Kelly is so great with removal and planting, while explaining how to care for the new plants. He even cut our quote down for removal after finding the job wasn’t as extensive as first thought - so very honest! After new plants were in we had a shrub that had some shock from the initial planting. Emailed with some pictures and the same week Kelly came out and added extra nutrients to ensure it would be ok. I will not hesitate to use this fine company again and will recommend to anyone with yard landscape needs. You don’t find this type of honest, quick responding, helpful, dedicated company these days. Would give 10 stars if I could!!

We have used Heartwood the last couple of times when we needed our trees trimmed. They are very professional and knowledgeable. They have done outstanding work to ensure our trees back properly to facilitate future growth. The crew were respectful of our property and the other plants around the trees. If you are looking to have the job done right, then this is the team you want. Please see the before and after photos.

We used Heartwood to remove our sissoo trees and could not be happier. They were quick, clean, and professional — honestly, it’s like the trees were never even there.

So far, we’ve had no sprouts, but they were very clear that if any do pop up, they’re happy to come back out and take care of it. That peace of mind means a lot with sissoos.

We’re so happy we chose Heartwood and would absolutely recommend them.

Great service from Heartwood Tree Care! We had several trees trimmed of their deadwood, had them shaped and pruned back from our neighbor’s property. They were very careful to not give too tight of a haircut, yet still made a noticeable difference. Nice people to deal with-from the office to the tree trimmers. We’ll use them again!

Shade trees are prized in Arizona. We have been using Heartwood Tree Care for several years now after referral from another tree-loving neighbor. Heartwood's estimators clearly know a lot about trees and recommend trimming that is best for the trees, not just a convenient height for a bucket truck. The field crews use safety gear and climb way up near the top of the trees, thinning and trimming heavy limbs so the trees are structurally solid and beautiful. All debris are cleaned up promptly. In October 2025, Crew 2 trimmed 5 large trees and took down a dead citrus tree. They did a great job for us.

This is the kind of company I like doing business with. We did have some issues with the service, but I got a call directly from the owner Howard himself to address and correct all isues. I really appreciate that because let's be honest, even the best of companies can have issues and difficulties and it's how they address those that sets good companies (Like Heartwood) apart from the bad (like Audi, another story altogether). So thank you Mr. Howard for your professional care and attention.

Heartwood Tree Care is the BEST tree service out there. We recently had to remove two 80'+ Aleppo pines. Heartwood did an incredible job, fast, efficient, totally professional, and they left our yard and street immaculate. I recommend them without hesitation!

I can’t say enough positive things about Heartwood Tree Care. From the beginning with Randy coming to see the work I wanted done to the end when the guys totally cleaned up after giving my mesquite tree a much needed pruning.
Randy came out, listened to me about what I wanted done and offered suggestions. He made detailed notes and read them back to me. The morning that the guys came to do the work, Howard started by going over Randy’s clear and concise notes with me. He asked me if I had questions. The job turned out better than I expected! Plus, everything was cleaned up afterward.
I’ve been recommending Heartwood to others for years. I’ll continue to do so and they’ll be coming to my house yearly.

Heartwood did a fantastic job pruning my carob tree. Very professional and great communication. Would definitely recommend and use again. Thanks guys!

I have only great things to say about this company! From the interaction with Randy for the estimate for my tree trimming project, questions for Brittany in the office and Will with the tree trimming crew, and the guys on the crew, everyone was very knowledgeable, friendly, and professional. They did an amazing job cleaning my yard after the work. I think it is actually cleaner now than when they started. I also received advice of care for one of my mesquite trees that have been struggling for years. I highly recommend this company and I will definitely use them again. Thank you to the entire team at Heartwood Tree Care!!!

Great experience start to finish. We needed a medium tree removed and its stump grinded as well as a large ficus trimmed. The person I spoke to on the phone was so kind. Randy, who came out to do the estimate answered my many questions thoroughly and respectfully. Will and his crew who did the work were professional and quick. They cleaned up really well after and again, answered my questions. The prices might be more than other places but you are paying for high quality work and high quality customer service start to finish. Worth it!

On time and did a remarkable job trimming an overgrown Meyer lemon tree (18 years old) that looked like a bush into a lovely, picture perfect Lemon tree. Of course, I would definitely hire them again!

We had such a great experience with this company. It started with the estimate where there was absolutely zero sales pitches or pushy "hire us now" pressure. They showed up asked what we wanted done and gave us their price. A three man crew showed up on time and went over the work to be done and asked if I had any questions before they started. They made sure I was aware of the type of tree I had, its characteristics for growth so we know what to expect as it continues to get bigger. The crew was very personable and hard working. The trimming work they did looks amazing and they cleaned everything up leaving our yard looking great. We will definitely have them back when needed.

I continue to use Heartwood. Howard and his team have taken care of multiple properties for me over the years and they have treated me right. There were some dips in customer service in pervious years, but these days it's pretty stellar.

Most recently, Kacey has been fertilizing and providing a probiotic treatment for my Indian laurel hedges. Not only does the hedge not look distressed in the summer, but they are probably the prettiest in the neighborhood.
Kacey, was on time, polite, on task, and listened to my needs before starting. His communication was pretty great, informing me of what he needed for a successful completion.

Brittani, the office manager, is simply amazing; her communication and setting clear expectations is second to none.

Extremely friendly and professional. We had our tree removed due to root rot that was in the early stages. During the estimate they were very transparent and even said that the tree, with love and care, could live another 3-5 years. We felt it better to plant a new tree. I highly recommend Heartwood and will be using them for all our tree related services.

Heartwood was recommended to me by another company whose opinion I trusted. I got a quote I found to be acceptable and made an appointment to have the work done. Because the property where the work was done is not my primary residence, I did not see the tree until several weeks later. I reached out and was told the same crew would go back to fix it. No way! The same crew who butchered my tree? I gave two stars because my other tree came out ok.

Review: 5 Stars – Professional, Precise, and Reliable
I recently hired Heartwood Tree Care for a significant tree reduction project, and the experience was seamless from start to finish.
The process began with a thorough on-site visit where Randy took the time to discuss my specific goals for the property. He completely understood my intent for the space and gave me total confidence that Heartwood was the right crew for the job. Randy handled the proposal professionally, and after a quick follow-up to address a few questions, we landed on a very fair price and got on the schedule.
When it came time for the actual work, Will and his crew were top-notch. They executed the plan exactly as written with zero deviations. They arrived well-prepared and worked in a timely, deliberate manner to reduce seven mature trees. Their precision has opened up the canopy perfectly, setting the stage for my upcoming Bermuda sod installation.
Why I’m Highly Satisfied:
• Integrity in Execution: It is rare to find a team that follows a proposal to the letter, but Will and his crew did exactly what they promised.
• Expert Knowledge: They didn't just "cut branches"—they strategically thinned the trees to meet my long-term landscaping goals without sacrificing the health of the trees.
• Efficiency: The transition from the initial consultation with Randy to the final cleanup with Will was smooth, professional, and stress-free.
I am an incredibly satisfied customer and wouldn't hesitate to use them again. If you are looking for a tree service that listens, plans carefully, and executes with precision, I highly recommend Heartwood Tree Care.

Tree doctors are professional and knowledgeable. We use them to trim our trees and spray our olive trees. They are on the pricey side but we trust them to do the job right and are willing to pay for that. They also have options to consider at different price points

Tree Doctors comes once a year to trim our big mesquite. The men are on time and nice and clean our garden beautifully when they are finished. We trust them to do an artistic job and maintain the tree's health.

I was recommended The Tree Doctors from a friend, and I couldn't be happier with the services they provided! Very knowledgeable and skilled while being professional and communicative from start to finish!
I will be using them for all my tree needs going forward!!