Constraction reviews in Mesa, Arizona
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We experienced the worst event we have ever experienced. A house fire. The fire caused damage to the attic, but to fight the fire, the entire ceiling and everything in the attic comes down on your things. Then the water, debris, smoke smell, chemicals…the list goes on.
Servpro responded immediately and assisted with the recovery of personal things, such as photos, documents, clothing and keepsakes that could be salvaged. My first contact was Lisa. Lisa handles contents. She came in and took 360 photos, gathered up those personal items and protected them. Then she scheduled the cleaning and delivery of our close personal items and clothing that could be saved. She took extra care in protecting our things. For that we are so grateful and thankful. Lisa always answers our calls immediately and offers honest answers. She is caring and thoughtful and above all respectful, not only to us, but our property. Thank you Lisa!!! You are amazing. You are an asset and valuable staff member at Servpro.
Our words alone could never explain how we feel and how grateful we are.
So, if you happen to experience an event that requires a clean up and restoration company…I recommend Servpro! They are professionals and can get the job done!
Thank you Servpro! -
Our project manager Bob Hyatt was absolutely amazing. I was so sceptic when he told us end of the month and was very happily surprised that he made it happen! Bob was great at communicating and a complete pleasure to work with!!!
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This was my first experience with a homeowner's insurance claim for water damage to my home from a clogged pipe attached to my air conditioner unit. My insurance company sent out a representative from ServePro North Tempe to inspect the water damage throughout my home. Andrew Singh showed up for ServePro. He immediately eased my fears of the insurance claim process. He was professional, very polite and knowledgeable. He answered all my questions and calmed my nerves. I highly recommend this company, and I give a big shout out to Andrew!
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This company is amazing! Very professional. Communication was top notch. Everyone that came out was so helpful and accommodating. Michael, Andrew, Justin, Caesar are amazing. Thank you for making this situation go smoothly. I would highly recommend this company.
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ServPro of Paradise Valley rescued us from a disastrous situation! My elderly mother's house flooded while I was out of town. Her plumber had her call a well-known remediation company that was truly awful, and they left my mother stranded for weeks with a torn up house in dangerous condition. Beware and be sure to do research before hiring!
I terminated the agreement, and after some research, I called ServPro of Paradise Valley. Josh came to her house and began the mitigation and reconstruction process. I honestly cannot emphasize enough how impressed I was throughout the whole process. Josh was attentive, thorough, and the work done was excellent! He personally addressed any concerns we had along the way, and made an overwhelming experience feel manageable. Most importantly, Josh is a man of integrity who treated us as though we were always his most important concern (even though I know he was incredibly busy during this time.) He truly lives up to the verse at the end of each of his emails, Colossians 3:23, which says, "Whatsoever you do, work at it with all your heart, as working for the Lord."
The work is complete with beautiful updates!! I am forever grateful to have found ServPro of Paradise Valley. If you are searching for help with remediation/reconstruction, this is a company you can certainly trust. I highly recommend them and would hire them again for any similar situation! -
Josh and Austin showed up two hours earlier than quoted. They were efficient, friendly and showed respect for my property. Clear direction and expectations were left. Would highly recommend.
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Ian Campbell (Recon Estimator) has been very helpful in getting us set up for the restoration of our home, after severe weather damaged it. His communication with us has been top notch, which is truly appreciated during this stressful event! He keeps us informed with each step in the estimating process and responds very quickly to calls and texts!
Ian has made the initial steps go smoothly and we’re hoping the full restoration will be just as good. -
Roof damaged during a microburst in Tempe. ServPro was referred by my insurance and they jumped right in and got to work. Ian was a great single point of contact who coordinated all necessary resources as well as communicated thoroughly with me through the entire process. Thanks Ian and servpro for making this process easy.
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Ian did a great job as our initial contact with ServPro. He kept us informed of progress through demolition and submission of the repair quote to the insurance company. Very good communication, prompt and easy to understand.
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Had repairs done inside and outside my house. The work was done well, on time, and on budget. They even took the time, instead of just doing the repair straightaway, to make sure the root cause of the interior damage was what we thought, and it was actually something else that they then fixed. Very pleased with the quality of the work.
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Lisa, who was responsible for my “contents” was the Hero of this experience exhibiting concern for my property and communicating effectively at all times.
Following her closely on the hero list is Sabrina who found herself in the middle between “mitigation team” and “construction team”.
Mitigation team ranks “1” on a scale of 1-10!
Construction team is hard to rank with some really good performance and a few frustrations.
I’m glad it’s about completed. It was far more stressful than it needed to be. -
Xavier Duenas did an excellent job negotiating with my insurance company and fighting for me when they gave me a low bal estimate. He is highly skilled at what he dose. I could not recommend his service any higher.
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Sergio and Justin came within an hour of being called for a leak in my roof. They were very respectful and courteous during the days they were here at my home. They are top notch employees and ServPro is fortunate to have such caring and personable employees. I also had other ServPro employees, Andrew & Juan, who performed additional tasks and also provided exceptional service. I would not hesitate to call ServPro in the future.
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Dudes mean.
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best guys in Mesa, Gilbert, Tempe, Arizona
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Excellent professional service. Made sure our water damage was cleaned and disinfected properly in a timely manor.
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I have used them on several occasions and they are always quick to respond, remedy and repair water damage and put everything back to how it was before!
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Had them do a carpet cleaning...WOW...state of the art equipment and service help that were a pleasure to work with..
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Best work ever! Sebastian was great! Did a great job on my carpets
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Bought a box truck, 2006 Ford f450. Had truck inspected. In good shape.
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Good price and work!!! Ideal recently completed removal of old popcorn ceilings, 70's arch way that really opened up the space and installed new kitchen/dining room lighting and new tile throughout house . My wife and I are really happy with the work and professionalism demenostrated by Ideal . Thank you for helping us update our home at budget friendly prices with quality work.