House Cleaning reviews in Mesa, Arizona
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I have used this guy for over two years. Recently moved and when I pay my final bill he still helps and offers me help in the future with any questions I have for my new pool when I move into a new house. Out of 13 years he's the best I've had at my residence. He's a one car shop.
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Chris went above expectations upon repairing a pvc leak I had on my pool pump. Chris was on time, had a great attitude and was efficient with repairing the leak. Outstanding company!
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Pool maintenance was primary service- started 2.5 years ago and generally happy until last year. When they claimed to not be able to enter our gated community. After several attempts to work with them to remedy the problem- we finally gave up after speaking with an uncooperative manger.
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Can't say enough about this company, specifically the owner Jason. 1st time pool owner and I thought I had a big problem on my hand. He came and checked it out, took time to explain my system and pump, along with how to run it. Easily could have upsold me on some stuff and I would have been none the wiser. Thank you to Dolphin Pool Maintenanace and Jason for his quick response time and honesty!! 10 stars, would reccomend for anyone.
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This company was very professional from the start. Brice was very helpful with any questions I had. They always were very prompt at returning my calls or emails. Their prices were better than other places I tried. They turned my green pool back to Crystal blue. I highly recommend them.
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I realize it's a busy time of year for pool maintenance and repairs. I called four places and Jason was the only one to get back to me. Chris showed up as expected and replaced the gasket for the pool light and got it working as it should. Perfect! Will call again in the future.
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I just want to say how professional and good this company was for us! Our pool was a swamp! Literally a swamp! I contacted Jason before we were even ready to deal with it and he stayed with me the whole time offering advice and things I should do. I am so happy with this company I won't call anyone else if we need service again! My pool is back to blue and I thank you guys! I will definitely refer you guys to anyone that needs help...thank you again!
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To whom it may concern,
I don't ever leave reviews but when a company is this professional, I couldn't pass the opportunity to give my feedback.
I have to say that I really appreciate the way this company is conducting business. Always on time and very professional. I had the pleasure of meeting Mark, the individual that provides the service at my property. He is nothing but kind and courteous. I would definitely recommend you to anyone who has a pool. Thank you for your efforts. -
Just moved into a house. The management company uses dolphin pool Maintainance to take care of the pool. Pool was pretty dirty when we moved in. The next day we got an email saying that they serviced the pool….the pool was not serviced, was still filthy. Called four times and left 2 voicemails. Sent a text with pictures. No response yet. Not sure this company even exists at this point.
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Chris or Matt did a great job of cleaning my pool. Never had a problem there. When I did have question they always had to ask Jason. He would not get back to me in a timely manner and I would end up calling them. But like I said they do a nice job keeping your pool clean. I think they just need to work on customer service.
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These are the biggest bunch of cowboys in the business. They claim to service your pool but do nothing. They didn't even empty the filter baskets for over a month.
They do not add any chemicals and barely clean the pool. Even after they have been there is debris in the pool.
I even caught thier staff stealing from me.
If the management company didn't force us to use them I would have fired them after the first visit. -
guy showed up once and did a mediocre job and then sent a picture of his steering wheel emblem instead of a picture of my pool when completed. Then after complaining the owner came with him. I requested they vacuum just the spa since it had dirt in it but the pool didn't need vacuumed. Owner told me they couldn't get the pump to prime and would be back tomorrow. I went straight out and it started right up. Called back and said don't come back. I've been a pool service technician since I was 10 years old just didn't have time to clean my own and wanted to support a local business but never again will I leave my pool to someone else who clearly don't care about his companys reputation. Don't text me again.
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Been with this company for over 1yr and they started out great. They cleaned the pool weekly and got rid of our problem areas. However, when it came time to communicate, the owner Jason alway seemed to fall short. Our recent interaction with his unknown staff was very unprofessional. I would say this company does a good job of maintenance but they've lost us as customers because of their poor communication.
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We have been so happy with Dolphin Pool Maintenance. Jason has come to our home multiple times to help us out. He has taught us the basics about caring for our first pool and is helping us to fix a bad leak in our pool pump. Our pool looks great all the time!! We highly recommend!
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They have serviced my pool for a few months and can't keep it clear. The tech doesn't perform his duties when at our property. We had to drain our pool in August because the pool was so green due to incompetence of the tech. Here we are a month later and the pool is back to green(after fresh water being put in). They make up lies saying the water level is to low for the pump to run. Worst pool company in Arizona highly recommend NOT using them.
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I would highly recommend Dolphin Pool Maintenance for any pool repairs you have. We had the pool completely redone ( pebble tec with tile). They did a fabulous job. All work crews did a wonderful job at each step of the process. Jason was very responsive to each call and or text. Thank you Jason for a great job. I will be recommending you!
Kim Lyons -
We bought a new house and the pool pump went out right before we moved in. The title company hired Dolphin Pool Maintenance to fix the pump and told us it would get taken care of immediately. Dolphin was supposed to make it out… they didn’t. Then they rescheduled for the next day. The next day came and they said they needed the money from the Title company before they would come to the house and rescheduled on us again. At this point our pool is changing colors and has debris in it. I get a call and they apologize for the delay and let me know they will make it right by cleaning the debris out of the pool and treating it so it gets back to its original state. We finally see a pool repair man in our backyard, he drops a manual by our sliding glass door and leaves. The door was wide open and we were clearly sitting inside. He didn’t make his presence known, show us the work he did, explain the problem, ask if we had any questions or anything. They replaced the pump, ran the system with all of the debris in the pool, left without saying a word, and now we need someone else to come out and fix it again.
I called the company back and asked if they were going to come back, clean our pool still, and make it right. They said, “you can buy our package for $140 / mo and we will come back out and see what we can do”.
Awful service… I would rather pay another company full price than having Dolphin Pool Maintenance come back out for free. -
Excellent Customer service, we called and spoke to Jason. He asked us questions about our filtering system and based on our answers, he was able to determine our filtration system was working as designed. Even though we were not a customer, Jason was kind enough to talk with us and let us know that it seemed to be working correctly, and he was right, a little later the water was clear and beautiful. These folks will definitely be my go to pool repair folks because they were honest and didn’t try to make a buck off us and sell us anything we didn’t need! Top notch company!
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We had a complete remodel done on our pool. Jason and his crew were exceptional. The remodel went flawlessly, and turned out absolutely beautiful. Our pool was over 30 years old and required an entire facelift of new decking, tile and resurfacing. We also had new plumbing and other updates as well. We are so happy we selected his company and highly recommend them.
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Jason with Dolphin Pool Maintenance is Awesome! He stopped by to look at my issue with my pump late in the afternoon. He was done with his day and stopped by anyway. It was 114 degrees at the time. I told him it is too hot and maybe he could come back early tomorrow when it was not so hot. He said , let's take a look at it now. Within 5 minutes he determined there was a loose fitting. Tightened it up and my pump was back up in running. Lucky for me, it was an easy fix. I was expecting it to be much worse. Jason (Dolphin Pool Maintenance) will be my Go-To pool repair company for all my future needs. It should be yours too! Thanks Jason!
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Did a great job repairing the above ground plumbing around my filter. They gave an accurate estimate and even fit me in the day after I contacted them. See my before and after pictures.