All reviews for Degree's AC & Heating

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    5

    Bob and the whole team with degree were fantastic! They gave us a fantastic price and even installed a brand new unit within 1 day! It was amazing! They were professional and did everything so fast, we were super impressed! I will definitely be referring them to anyone in need of ac repair or instal!

    5

    After 2 months of dealing with our home warranty company they finally sent out professional technicians! Degree came out and immediately diagnosed the problem and explained to our home warranty that we needed a complete new unit and had it installed mostly covered by the warranty company! The techs that came out to install the unit, Ryan, Dale and Aaron, were prompt and very professional. Highly recommend, will suggest to my friends and family!!!!

    5

    Bob came on a Sunday to diagnose and repair our AC unit. It was 107 outside and he had the western sun on his back. He was efficient and fair. We were extremely grateful to him for giving up family time to help us out. We would like to recommend his business to anyone who needs excellent service.

    5

    Short version: High integrity, capable professionals.

    Long version:
    My AC was only cooling by 7F (as opposed to 15-20 in a healthy AC); I placed a Home Warranty claim with First American at about 7PM.

    I was assigned a contractor, Degree, and they were there first thing in the morning. Reviewed the situation, found that the condenser and thermal expansion valve were bad, and let the warranty company know.

    Warranty company orders a new unit, delivers in a few days.

    Degree did miss one appointment to have the AC installed. They identified the root cause of the issue, apologized, and finished the job the very next day. I had a portable AC and the main unit was still working if poorly, so no big loss. They didn't BS the situation, and it worked out fine.

    Anyway, great install work from what I can tell, AC works, just good folks. They helped make the entire situation an inconvenience rather than a problem.

    5

    I have used 4 different Ac companies in the last month through my home warranty and this one knocked them all out of the water! They were in good spirit both the gentleman I spoke with on the phone (bob) and Ryan the tech who came to my home! He did not leave until my unit was working and was extremely professional! I am pleased and have there number saved for any future problems! Thank you for not leaving me and my kids in the heat for multiple days! You guys rock!

    5

    My a/c went out on the 6th of Aug. My home warranty company dropped the ball consistently and finally at 3:00pm on a Thursday, after repeated calls to the warranty company they sent Bob at Degree a work order. I called and expected to have to wait until Friday for a service call but I was pleasantly surprised when Bob said his technician Jason would be out yet that day. Jason arrived at my home about 6:30pm and diagnosed the a/c and sent the warranty company a parts list the first thing Friday morning. Unfortunately, my warranty company did not order the parts until the following Monday. They sent a copy of the purchase order to Degree where Bob and Jason recognized that they had order the wrong parts. Degree called the warranty company and was able to get the parts Tuesday. Jason installed the parts Tuesday morning and everything was great until Saturday the replacement motor failed. Bob and Kenya, another Degree technician, came to my home at 10:55am Sunday and replaced the motor and my air conditioner has worked great ever since. Bob and Kenya spent 2 hours on a Sunday working on my a/c. This is a fantastic contractor that goes above and beyond to get the job done. They are professional, courteous and they KEEP their promises. I highly recommend Degree Air Conditioning and Heating.

    5

    This review is specifically for Martin the tech working for Degree. He was so proffesional, knowledgeable, friendly and kind. As for the owner and lady scheduler who never picks up the phone....owner needs to understand that people take days off work to get this stuff done...refers me to the scheduler for all issues and she never picks up or calls back unless the owner calls her. I would replace this lady as she isn't helping your business. When she did call back finally she acted as if she was doing me the favor doing her job. Lucky that Martin saves your business.

    5

    My AC went out & the 1st two companies my Home Warranty sent out could not find the problem.

    I called Degree late in the afternoon as temps were climbing inside my home.

    Ryan came out within 2 hours of the call and was able to diagnose the problem. It was so late, he couldn't get the necessary part until the next day, but managed to patch the AC together enough to cool down the House for the evening.

    He made it a priority to get out here asap the next morning and got the AC up and running.

    I called my Home Warranty people and told them they needed to add this company to their confirmed list of vendors.

    Ryan himself was friendly & personable & shared my concern for the well being of my dogs in this heat.

    5

    Our heat went out in the middle of the night. When we woke up it was freezing cold. I called my warranty company on Thursday. It was New Years Day, so I wasn’t sure if they would be able to get someone to come out right away due to the holidays. Degree Air Conditioning was the company assigned to us through the warranty.. The warranty called me Thursday to let me know that my appointment window was Monday between 10-3. I called Degree Air Conditioning and spoke to Ryan directly to see if there was any possibility of them getting out to me sooner, because I have 3 small kids and it has been getting extremely cold in the nights. I was really stressing that we would have to stick it out through the whole weekend. Ryan told me he would do his best to have his tech out the next day. (Friday) and told me to call him Friday morning. I called him Friday and he let me know the tech would be by today to get us taken care of! Martin came by and fixed the issue. He got our heat working quickly. I really appreciate these guys pushing to get our service taken care of so quickly so we don’t have to go through another cold night! Great service. Would definitely use them again.

    5

    Was referred to Degree by my home warranty company. My central air suddenly stopped working and due to health issues I needed some fast service. I spoke with Ryan regarding my situation.
    The next day Lincoln arrived to look at my system and identified many issues. A date to fix the problems was set. Much to my surprise and excitement a crew arrived the following day to install the needed equipment. Aaron and Lues were fantastic...professional, friendly, informative and there work ethic was amazing. I can not thank Ryan enough for his timely service and great staff!
    I highly recommend this company for your AC problems. I will without hesitation use Degree for my future AC/heating need.
    Thanks so much Ryan!!!!

    5

    Excellent service and I trust Ryan and Lincoln and team to do the job correctly. I have used Degree three times in the last 2 months. I got a brand new unit replaced and they were great at giving a fair price and working with my warranty company. I also have a rental that they helped me update some things. Recently, I had a leak through my ceiling and they came out on emergency for me and fixed my issues the same day! These guys are wonderful to work with and will always help in a bind if they can. I will refer Degree to all my friends moving forward. Thanks Ryan & Lincoln!

    5

    Good company to suit your heating and air conditioning needs. They many years of experience servicing the east valley. Ryan is very thorough in trouble shooting any problems with your system and making sure to get you the best deal on a replacement and to make sure that your install is the correct fit and complete to your satisfaction. Bob is super knowledgeable in all areas of climate control and is sure to continue passing his knowledge down to others in his employ. Friendly professional staff and just an all around good company to suit you seasonal needs as well as taking care of any emergency that may arise. I highly recommend them.

    5

    Highly recommend this company. We needed a new A/C unit and interviewed 5 companies. Degree had the most professional and knowledgeable person who explained the benefits of their company and their service programs. Believe it, or not, they also offered the best equipment at the best price. There installation was completed in one day and the company worked to make sure we were entirely satisfied. We also hired them to do the annual service for our furnace and 2nd A/C unit.

    5

    I had them installed AC & Furnace last year, a year ago.
    Their free maintenance check up was done today and the job by Jose was excellent.
    I am impressed.
    I highly recommend them.

    5

    Both Bob and Ryan were incredibly helpful at a very stressful time when my HVAC died. They responded quickly, identified installation issues as well as solutions on how to proceed. Friendly yet very professional. Entire system including furnace was installed the next day. Highly recommend this team.

    5

    Had a whole system put in our home 2022. My mother had her system replaced 2024. Use them for yearly check ups. Thermostat we bought on Amazon went out and they installed a new one. (2025). Easy to get a hold of good service.

    1

    Did not show up as promised, I do not recommend this company.

    1

    I dont understand why your tech is doing 35 mph on the 101 with no traffic. Hopefully, your driver is not impaired.

    1

    Unprofessional, rude,didn't want to work on my a/c. Said it was to hot to work on it. 5 hours late for appointment. Would never refute this company

    1

    Teach your drivers how to drive, on his phone all over the road and changing lanes with no blinker. He almost hit me twice ….. first time on the 60 he came into my lane with no blinker and pulled out in front of me going slow. The second time on Gilbert road as we turned he came into my lane instead of going into the lane he came from . Glad I took his picture after the first time .

    1

    This company was chosen by my warranty company. I Spoke to Bob over the phone on Monday and confirmed an aappointment for Wednesday. Then on Tuesday I was notified that a new company was coming out instead and it would be on Friday. Why was the new company being sent out instead? Becasue the technician for Degree toldtmy warranty company that they were not able to confirm the scheduled appointment.