HVAC reviews in Mesa, Arizona

I was referred to him by a friend of mine, so I called because my ac went out and needed someone ASAP as the following days are going to be 114 degrees +.

First of all I called and it seemed as if I called his personal number, didn’t sound as if it was a business answering. Anyways I proceeded to tell him that I was referred to him by so and so, I then asked what company he worked for as I didn’t get the company name, just the phone number he answers me with “this is lazier heating and cooling I own the company”. His tone of voice was as if I had offended him. He then asked “what did you need” I told him and he asks where I’m located, I told him where and then he sighed like I was an inconvenience... and said I can be there later tonight (again in a rude tone). I told him I would call back after I asked the prices. He txt me saying “ I need you to let me know in 10 minutes as I have another call” I told him I won’t be using his services because he was unprofessional and rude with me. He replied to me asking how we was unprofessional ... which is UNPROFESSIONAL !!!

Phil was the most thorough and considerate serviceman I’ve had in my house. He told me step by step what was wrong and was very thoughtful and considerate to my concerns about cost. Would definitely recommend this company.

Though Phil seems like a nice guy. Seems knowledgeable as well.He has rescheduled my scheduled maintenance no less than 12 times. Obviously not interested in customer service.

Phillip Lazier installed a new HVAC system in my Townhouse that I am renting to a family member. Based on my experience I highly recommend his company, Lazier Heating and Cooling. He is honest, ethical, conscientious, knowledgeable and competent. And he and his team were on time.

Phil is polite, friendly and goes the extra mile to make sure you understand what he is doing and why. We were very happy with his service and his work. A true gentleman.

On 10/5/21 we hired Lazier Heating to fix our AC. He spent over 2 hours replacing 2 capacitors he said were out of spec, and cleared a drain line, which got it working again. The next day the AC unit stopped working again. I called him to come back out. He mumbled something about him being sick. When he did come out, he stated the pan had filled with water again, and that he cleared it. When he came out of the attic he said my evap coil was dirty and needed to be removed to clean it. He had a terrible attitude towards me and was disrespectful in my home. I asked him to leave. Later this same day the AC unit stopped for the 3rd time, so I called someone else. This new guy said my line was plugged from the attic to outside, and that Lazier never cleared it. The new guy also said my evap coil was clean as a whistle and showed me a photo of it. Lazier charged me over $600 and never fixed what was wrong.

Phillip has excellent values and integrity when it comes to doing repair work and maintenance on our AC. He keeps us apprised of how the work is progressing throughout the whole process and is very fair when it comes to pricing. We are thankful we chose Lazier Heating and Cooling.

Phil has always been helpful and treated us right. After Orangutan burned us, Lazier came out and took some time to actually fix our A/C. Phil really earned our business. Thanks.

Recently had a distressing encounter with Lazier.az, an A/C repair company that left me feeling deceived and deeply unsatisfied. I am compelled to share my experience to warn others about their unprofessional and unethical practices.
Upon their arrival, the Lazier.az technician took pictures of my A/C unit and system, which seemed like a standard procedure. However, what followed was far from standard. Instead of thoroughly inspecting the unit and attempting to identify the issue, the technician was relentlessly focused on selling me a new A/C unit, costing an exorbitant $10,000. This high-pressure sales tactic felt manipulative and left me uncomfortable.
Despite my hesitation, I agreed to pay the initial $550 fee for their services. However, my discomfort grew when the technician hastily left without waiting to see if the A/C system would start working. This departure felt odd, as reputable technicians typically observe the system for some time to ensure it functions as expected after repairs.
Moments after the technician's departure, the temperature inside my home began to soar, reaching an unbearable 100 degrees. It was evident that the A/C system was still malfunctioning. Concerned, I decided to contact another A/C repair technician for a second opinion.
To my disbelief, the new technician discovered something shocking – a screw had been deliberately drilled into one of the pipes, causing a leak that had not been present when Lazier.az shared the pictures with me. This discovery solidified my belief that Lazier.az was engaging in deceptive practices to push their expensive new unit sales.
I am deeply disappointed and saddened by the actions of Lazier.az. It is disheartening to think that there are companies willing to take advantage of unsuspecting customers in such a dishonest manner. The trust I had placed in them was shattered, and I feel compelled to caution others against using their services.
In conclusion, I cannot in good conscience recommend Lazier.az for any A/C repair needs. Their unprofessional conduct, lack of integrity, and dishonest practices have left me with a costly repair bill and a deep sense of betrayal. I implore others to seek reputable and honest A/C repair companies to avoid falling victim to similar experiences.

Phil showed up on time quickly diagnosed the issue. He’s an honest technician that’ll go beyond to help someone out. I’ll be using him going forward! I recommend you do too!

*****Updated review: WHAT A NIGHTMARE this had turned into! 8/30/23
After having waited weeks for a portable air conditioning unit to be picked up and some finishing woodwork to be done that has not been. Worse it is leaking. Bad. Coming out of my light fixtures and my register where the filters are. Something was wrong with the install and I cannot get him to come back out here. No one else will touch it because he's under warranty. The humidity in my house gets up to 79%. He's forced me to take videos to go upstairs multiple timespp and he knows that I have a broken leg. I'm on oxygen and he knows it's difficult and he has sent me up there multiple times. Told me multiple times throughout these weeks that he was going to send someone then nothing. I believe my home is getting mold damage and he knows this and I really am at a loss. I don't know how to get help because it is such a strange situation no one else is willing to do the work. although in the beginning the town of Gilbert was willing to do all of this but Phil insisted on doing it for free. Then he left me high and dry. That's the kind of guy you would be taking your business to. Leaving a disabled woman high and dry with her air conditioner not working properly in 118° heat. He says I was rude to him. Is that reason enough to abandon a woman like that? I don't think so. Not to mention he has slandered my name in the community that we are members of when I had literally done nothing and it said nothing bad about him. Only good things up till right now. And I hate to even do it now but I am really at risk healthwise and I don't think what he's doing is right. I would leave negative stars or put some sort of a hazard note on it for health warning if I could. You really need to watch out for people like this. No moral compass. BEWARE NOTHING IN THIS WORLD IS FREE TO

On mother's Day, my air conditioning went out. I called around and couldn't get anyone to come to a service call until I found Lazier Heating and Cooling. I am a disabled woman on oxygen and although I had not given them that information at the time, they came out right away. Once they saw that I was medically compromised- they moved into quick action getting me portable units and just treating me like I was family. I am a woman alone out here with no family to speak of and I feel like I am in good hands. The owner Philip is just the nicest you'll ever meet. The customer service is unmatched -I was kept into constant contact with what was happening and there was never a charge that I didn't approve or understand fully. I feel confident going forward that should any repair be needed I'm definitely going to be calling Lazier back! And telling everyone else I know should they need anything to do with HVAC These are the good guys here. Thermostat issues it doesn't matter I'm sure that these guys are able to handle it. They replaced my entire system. I'm sitting here cool as a cucumber now and I couldn't be more grateful!

Phil is a very hard working man. The system he install in our home has been flawless. Phil does our annual inspection and gives me a good price of mind we will stay cool in the heat!!!
Thanks Phil!!!

Phil was amazing. He was able to fit me in and accommodate my needs. He discussed repairs and was able to perform them the same day. He is definitely my go to when it comes to AC and HVAC systems.

He patiently explained the work he did and answered all of our questions. He was courteous, kind and professional! I would not hesitate to call him again if the need arises and feel comfortable recommending his services to my friends and family.

Lazier heating and cooling did a fantastic job fixing my AC this morning . Phillip was so kind and put booties on when he came in my house and took pictures and dated everything he fixed . Very efficient and explained everything as he went along . He is a honest ,kind helpful person , who I highly recommend for heating and cooling problems .

Phil was a life saver when our house AC went out in the middle of August. I called him and he was able to come by within two hours. It only took him an additional two hours to identify the problem, clean/repair the unit, and have it running again. He was able to show us photos of before and after, as well as the parts that were replaced or going out. He also made recommendations for what we should do in the future based on all the parts that would go out in the near future. We appreciate honesty and integrity from other small business owners. With 24/7 availability, speedy response to your emergency, and customer care in mind, I would 100% recommend him. Thanks, Phil!

WOW! I was impressed and I am grateful for Lazier Heating & Cooling! This company came highly recommended and I can see why! It was a crazy hot day last week when our Air Conditioner went out. I was so surprised to be able to get someone so knowledgeable, who genuinely cares, and who was willing to come on such short notice! I could tell from the moment I opened the door and saw that he was putting on shoe covers before entering, that he took his profession very seriously! It felt like days gone by—with testing the parts to determine the problem, his ability to get parts so quickly, and I was especially amazed when after working out in that heat—he said to call if there were any challenges! I am happy to recommend this company! Thank You for fixing our cooler when it was 117 degrees out—for being prepared, professional—and all of this at such a reasonable price!!!

Phil was so helpful, I called first thing in the morning bc out heating stopped working overnight. He arrived on time as promised, diagnosed and replaced the faulty part efficiently. We will be using his services for twice annual maintenance. Happy to support this Veteran-owned small business. Thank you.

I called Lazier Heating and Cooling to do a semi annual maintenance on the HVAC system. Phil was through and explained every thing that he did and why he did it. There was no pressure to replace or upgrade parts or provide additional services. The price for the maintenance service was very reasonable. I was pleased and satisfied with his work and would highly recommend him

Me. Lazier was amazing. Very knowledgeable. He told me what was going on with the air conditioner. Never left until the air conditioner was running properly. And the place cooled down to at least 10’. I will tell people that I know to call Lazier Heating & Cooling. I will be calling him in September to have him service the heating.

I came home from my summer in the moutains. No AC I had my neighbor turn on in the morning so It would not be over a 100 when I got home It was a little cool but not blowing My neighbor recomended Phil so I called Phil he was out of town but had some one covering for him before dark some one is here replaced capacitor same as neighbor AC now working AC was working full time not cycling and electric bill is more then double Phil came back said he would not charge another service as I paid already for 1 he inspected located issues and serviced those. AC working great electric bill back to normal
I looked at reviews and was surprised by the 1 stars because that was not the Phil I dealt with Than I remembered when I had ny business some people are not looking for great service they just like trouble and something to complain about