Construction Company reviews in Phoenix, Arizona

We had a fire in our community that caused us smoke damage. Go To was out to assist with in hours of our distress call. I cant tell you how amazed we were with their services. Held my hand thru it all. ÷)

Project manager, Mike Coffee, and his crew did a wonderful job replacing drywall, baseboards, and painting, following a hot water heater flood into the garage and adjoining bedroom. all of the repair work was done, meticulously and finished in two days! I will definitely use them again for any future repairs.

We had an accident where the car went through the garage into the bedroom. They were quick to board up our house the same day. We had to pause our repair and they were very accommodating with our availability. Thank you for all your professionalism to complete this project. I would highly recommend Go To Services. Special thanks to Alex and Mike!!!

Did some drywall work. Used our garbage (and yard) to dispose of the trash. Left drywall in our side yard, front yard, all down our driveway and to the street then stopped showing up for a week. Said they would show up at certain time and didn't show up about 6 time theought project. Communication and respect for my home would be great. A 2 day project had been 2 weeks and counting. Do your research everyone.

Update. Finished the project. Gave me mismatched shingles without a heads up. Not sure if this is standard but thought others might like to know. I understand the original shingles are faded but the base colors are different. This will not fade out and look better.

We recently had a water leak with our tankless water heater. Go To Services was able to fit us in quickly! They were all very professional and very communicative with us every step of the way! We thank the entire team for all your hard work with getting the job done! I highly recommend their services!

My husband and I were so please with the kindness and professionalism of this company! We didn’t just feel like a number and we felt cared about. The work that was completed was exceptional. We highly recommend!

Go To Services just completed work replacing my damaged aluminum siding with vinyl siding. They also repaired storm damage that demolished my awning and roof. It looks amazing and the quality of workmanship was excellent. Alex was wonderful at keeping me informed on progress reports, etc. Working with this company was an over all great experience!

I want to extend my sincere appreciation for the outstanding work completed by Go To Services on our recent slab leak repair. From start to finish, the team demonstrated exceptional professionalism, precision, and reliability. The quality of the work exceeded our expectations, and every step of the process was handled with care and attention to detail. It's rare to find a company so committed to excellence and customer satisfaction.

I would especially like to commend Steffan Kruegar, who managed the project with remarkable skill and efficiency. His leadership ensured the work was completed on schedule and with minimal disruption. He was sensitive to my wife's concern for cleanliness of the project, protecting our furnishings and had a reassuring way about himself to put us at ease that everything would be okay (and it was)! I also want to recognize Alex Medina, project coordinator, whose organization and oversight of all the paperwork made the entire experience smooth and stress-free. Over the course of the project, I must have called her three dozen times and every time she picked up the phone. That is unheard of in today's world! Both Steffan and Alex were consistently punctual, courteous, and went above and beyond to deliver a seamless repair process. Finally, I would be remiss if I did not also recognize Jarrod Davis who came aboard mid-way through the project. He too was always on time, courteous and insured that there would not be any disruption. Their dedication reflects incredibly well on Go To Services, and we are truly grateful.

I highly recommend Go To Services. Alex, Jared, Gabriel, Arthur, and Esteban (as well as numerous others) were extremely helpful during a very stressful insurance claim. Everyone was professional, polite, and attentive to my wishes and concerns and very respectful of my home. I will definitely be using them for all future home repair/improvement projects. I only wish I had known about Go To sooner.

They did a great job finishing the work and keeping us updated, which was great after having to switch from another company to them after the other company was not getting work done in a timely manner or communicating much at all.

I am super pleased with the mold remediation work completed at my home by Go To Services. My house was recently diagnosed with having mold and I contacted Go To Services to assist me with the remediation. I called on a Friday, late morning and spoke to Steffan. He came to my house Friday afternoon with Juan and Felipe to look at the issue at hand and provide an estimate for the remediation. These three men were very knowledgeable, listened to my concerns, and provided me lots of information on how the clean-up process works and what to expect in the coming week. On the following Tuesday, Go To Services started the remediation work at my home. Art was the lead technician on my job. He was great to work with and was very polite, communicative and was able to find and identify the source of the water leak that caused the mold problem. Steffan, Juan or Felipe was on site daily supervising the process and findings and also addressing any concerns that came up. The Go To Services team worked well together to ensure my project was handled correctly and efficiently. They exposed and checked all the plumbing and water sources, tore out my leaking shower and shower pan, exposed the 2X4's in the walls to see where the mold traveled, and ensured the mold was properly encapsulated, scrubbed and cleaned up. After Go To Services completed the project, I received a clean report from the mold doctor and the testing lab that my house was mold free. I would recommend Go To Services and this team for any remediation work. Thank you Steffan, Juan, Felipe & Art for your professionalism, hard work, knowledge, and great customer service. I appreciate you!

Go to services just finished my mobile home and it looks lovely. Michael Irving and his crew did a wonderful job replacing baseboards, and painting, following the carports all of the repair work was done, meticulously and finished. They also repaired storm damage that demolished my awning and roof. It looks amazing and the quality of workmanship was excellent. I would definitely use them again for any future repairs. When no one answered or gave me any updates Michael Irving would always have an update for me. He knew how important it was to me to know what the update was on the project. Thank you Michael I and your crew for all your services.

Working with Go To Services was an easy process. Gabriel who did our actual construction work completed the work in a timely manner, did great work, and is a very nice guy. If needed we would work with them again.

I had a water leak at my home and Go To Services was sent out to fix it. They needed to replace flooring, drywall, and paint after a plumber came out to find and fix the leak. I originally delt with Project Manager Tony Brostrom. He was such a nice, polite man. Whenever I had questions, he quickly returned my call or sent me an email. Later I was assigned to Jared, Project Manager, a great guy, who was just as quick to address any issues. He walked around my house with me to make sure I was pleased with the final results. Great guy. Also, Jeremiah and the painters that came out did a great job matching my paint. Plus, they had to move some heavy furniture and did so without complaint. There were a few hiccups along the way as I expect there always is with construction. The real test of a company is how they address them. The people working for Go To Services, were always respectful, professional, and quick to address my concerns. Alex Medina, Project Coordinator, called me to confirm once everything was finished that I was pleased with the job. As someone who worked in customer service for over 20 years, I was very impressed with the professionalism with each of the people working here. So many times you leave a voicemail and never hear back. I think this company's motto must be to treat others how you want to be treated. Very kind employees. They get 5 stars from me!!!

Nine months ago a water line broke in my attic which ultimately caused a huge portion of my kitchen ceiling and part of my bathroom ceiling to collapse. Three different companies came and went with all kinds of promises to return and finish work, and reasons why they couldn't- particularly that they didn't know how to work with plaster or that they were too busy, or gave no reason at all and just didn't respond. Finally my insurance company assigned Go To Services and the entire repair was completed in four days, and it looks beautiful! Project manager Juan and project coordinator Alex were communicative and clear and worked with my schedule. On site workers Juan, Omar, and Francis showed up exactly on time each day and were professional, friendly and most importantly did fantastic work! I will definitely use Go To Services in the future if needed. Thank you

Go-To-Services has been absolutely wonderful! They are professional, efficient and very thorough. Not only are the very professional but everyone that has worked with me has been very patient and extremely helpful. My insurance company was difficult to deal with and the staff at Go-To-Services have gone above and beyond to help me. I would like to give a special callout to Alex, Juan, Randy and others involved in my claim. Thank you so much for all you have done and I highly recommend Go-To-Services company and staff!!!!!!

My life was in chaos with the recent loss of my husband and a broken hot water heater. It had done damage in our garage and kitchen. After 8 weeks of no progress with a contractor, my insurance company switched to Go To Services. Inc. Project Manager, Alex, was assigned to my account. She was on top of it every day. I just can't say enough about her work ethic, efficiency and concern. The job is finishing today, and I can get on with my life. Thank you, Alex, for giving me my home back.

We truly appreciate working with Go To Services, Inc during our recent water leak in our home. This was the first time having damage to our home in 46 years. After calling insurance company Go To Services was hired by our homeowner's insurance company to take care of our water leak and the reconstruction from water damage in the master bathroom and bedroom. They were also able to take care of the asbestos removal on the concrete flooring from original floor glue when house was built. Kristin and Kris were always in touch and were available if we had any questions or concerns. Arturo and Mario were sent to do the job of getting fans set up for drying to keep mold from growing and then removing the asbestos from the floor, once the testing came back positive. They were all very professional and cleaned up the area to our satisfaction. Now that everything is dry and clean, the next process is replacing sheet rock, shower wall or walls with ceramic tiles that were damaged, painting and flooring.

I can’t say enough great things about Go To Services, Inc. - especially Kristin. When my entire downstairs flooded, I was overwhelmed. Although I’ve been a homeowner for years, this was my first water damage claim - actually, my first home insurance claim ever - and I had no idea what I was doing or if I was even calling the right people.

From the start, Kristin was incredible. She patiently explained everything, guided me through the entire process, and stayed in constant contact, answering all my (many!) questions. Honestly, she communicated better and more consistently than my insurance company.

Once the Go To Services team got involved, they took over seamlessly. They coordinated directly with my insurance and handled everything with speed and efficiency - it became a truly hands-off experience for me, and I was so grateful for that peace of mind. I knew I was in good hands and could trust them to take care of it.

Even though I live in Kingman and Go To Services is based in Phoenix, the team made the 3-hour drive each way without hesitation. They arrived early each day, worked hard all day, and made every minute count. I hadn’t been able to pack up everything or move all the furniture myself, and I felt bad about that - but the crew stepped in and did more in their days than I thought possible. They brought boxes, carefully moved furniture and belongings, and hauled out ruined flooring. They handled everything when it came to the cleanup, and I was blown away by how efficient and professional they were. You could tell they were a well-oiled team, and they got the job done fast.

I’m now moving into the repair phase and chose to stick with Go To Services for that, too - because I trust them. Their professionalism, promptness, and communication have been unmatched, and I’m confident they’ll leave my home looking even better than before.

What could have been a nightmare has been made completely manageable thanks to them. I’d recommend Go To Services without hesitation to anyone going through the stress of home damage. They truly care, and it shows in everything they do.

Go To Services
Alexia M. Was very helpful with my house claim. She guided me where and what to do, she has good communication skills and knows her job well. I appreciate all her help.
Jared did a good job on the construction rebuild, everything went on time on the rebuild.He kept me updated on progress. I appreciate all his help.

Roland B

Incredibly disappointed with the communication and follow through with this company. I had a simple roof repair to be done that I called about a week ago (Nationwide referred me here); I was told that one of their roofing contractors would be out to my house today for their own inspection. I heard nothing yesterday and had to follow up twice with them this morning to get a call back. Come to find out I was never scheduled to have somebody out today and the excuse that I got was that they received a lot of claims last week which caused them to get too busy. I'm not sure I would have ever heard back if I didn't follow up twice on the day of my expected inspection.