All reviews for Black Platinum Solar & Electric

I won't ever be able to express my gratitude to this company and to Darien. After our hold Solar Company Erus went bankrupt, we were left with an incomplete project. Our loan officer connected us with a different company who semi got us to permission to operate. However, a solar panel was not functioning. They wanted to charge us a sustainable about of money to fix this solar panel (which i had the replacement for and it was under warranty). I called Darien and within minutes, he called me back. He was out that week to fix our solar panel. No hassle, no reschedules, no demanding a large sum to help. This company has been a dream to work with.

Electric Vehicle charger installation. Quote provided by Q-Merit. Service was quick, installation tech was very knowledgeable and answered all of my questions. Very prompt communications and no surprises or gotchas during installation. 11/10

13 years ago I had solar installed at my house. They did an outstanding job but have since gone out of business . I reached out to many other solar installers for help with a warranty repair. I was either told to go away or they were way over priced. Black Platinum stepped up and got the job done! I worked with Darien Sadoski and couldn't be happier with the service he provided me. Thanks again Darien panel you replaced is purring like a kitten.

Outstanding experience. From initial contact to follow-up support, always a wonderful company to work with, great people, good customer service, good products, excellent design and smooth installation process, everything working as expected. Highly recommend.

Black Platinum Solar and Electric recently completed the installation of a 26 PV panel system (no batteries). From the very first contact they were very informative and up front about all the intricacies of planning, permits, approvals and installation.
First Planning: David used the household electrical usage over the last year to size a system that would be acceptable to APS and a reasonable payback time. He provided three system configurations from which to choose. Next he brought up two very important considerations: The roof condition and bird block. Roof condition is important and will affect the solar installation warranty. Our roof underlayment was nearing the end-of-life with about 5 years remaining. After discussions with him and the roofing inspectors we decided to replace the underlayment. If we hadn't, in 5 or so years or any roof repairs, we would have had to remove the PV panels and rack system at a cost of $150 to $200 per panel. Bird block is automatically included in the estimate, and David did say they would remove it if we did not want it. However you'll want it. I helped a neighbor whose solar installer did not include bird block and its a messy, disgusting process to clean pigeons out.
Next Permits and Approvals: Don't let any solar installer tell you they get their city permits approved quicker than other installers. Black platinum was up front about how long each will take. However they didn't give the city or APS any reason to deny each application and though it took time for city approvals they went smoothly. This is so important when it comes time to turn the system on!
Finally Installation: One day to install PV Panels and one more for the service panel upgrade. Due to city permitting (structural and electrical) they were separate and the electrical work had to be scheduled with APS. This all went off without a hitch.
It is obvious to me that everyone at Black Platinum, from the first contact (David), the permits (Melia), scheduling (Darien), the installation crews, to the follow up after the system was turned on from the owner (John), everyone there knows their business well.

We got several estimates and recommendations and went with Black Platinum over all the others. Their communication was excellent, they showed up on time. worked hard and got the install done on time. They answered my questions and have been easy to work with and I would recommend them.

Excellent experience with Black Platinum Solar, from my first contact with Dave Armstrong, through interactions with the project manager, Damien Sadoski, and on-site supervisor, Dan. They communicated the process very effectively, keeping me informed of scheduling and progress, as well as seamlessly handling my HOA, SRP (energy provider) and any municipal regulatory requirements. The owner, John Black, was very involved in the process and was always available to answer any questions I had. This was also true of Damien.
I highly recommend this company to install your PV solar system.

We have had our system for 6 years now. We have not had a single problem and getting the system installed was easy with Black Platiunum Solar & Electric. They are a pleasure to work with!

They were very knowledgeable and actually ran installation inside my attics (2) vs going on the outside of Home which would have been easier. A great company and I highly recommend them as I have been totally satisfied and had no issue in last year and a half.

Had Black Platinum Solar give me a quote for an additional 19 solar panels and a battery backup system. John Sr contacted me with a quote and we decided to use them for our install. I have to say we live in Payson so it was going to be a commute for them to do the work but I was assured it would not be an issue. From the moment we accepted the bid and signed the contract Black Platinum was nothing but professional! The design process took what seemed forever because the design team was going back and forth with APS for months. We would submit the design and it would get sent back but Black Platinum kept plowing through the process and we eventually got approved. Once that happened the crew was scheduled and they arrived on time and worked through the install for 3 days. Although we weren't able to finish but they were able to return in less than a week to get the install completed. I have to say the entire work crew was AWESOME! Everyone was courteous and Professional and I have ZERO complaints about this entire process....we have been signed off from the city of Payson and are now waiting for APS to install my meter to start using our new 30kw battery backup system!
My advice to anyone using Black Platinum Solar for their install is to USE THEM! I am happy to answer any questions you have about my experience! After writing this review I am pretty sure John will give you my contact information if you have questions.

I was very pleased with Black Platinum Solar and Electric. I had been looking for months for someone who would replace a broken solar panel. When I found black platinum they had the part and installed within a week at a reasonble price. I would highly recommend them! Darien was on time, pleasant, and did a great job.

We used Black Platinum after reviewing a bunch of different solar companies. All the big companies were just a flood of marketing fluff and big talk about capacity.
John and Black Platinum were the only company just to be straight up. No marketing fluff, just the facts. John and his team were professional, easy to reach and did a great job.
While the process took a super long time because of APS and the city, we finally got it going this week and between the app and APS it’s clear we didn’t need 40+ panels like some vendors recommended. Even with some cloudy days out production has been excellent.
Also worth noting the panels come with a really great service warranty of 25 years with parts and labor included.
If you’re going to go solar avoid all the companies that have fancy marketing and stick with the locals who might not be the cheapest but are certainly the best.
Also a shout out to Darien (sorry for mispelling) for installing everything and setting us up. Good people at black diamond.

I live in Payson. My solar system stopped working. My solar company is out of business. My heart was sinking - what do I do? Our usual electrician had heard good things about John Black. Not hoping for much, I called John. He did not close me for a several hundred an hour plus travel time appointment. He helped me fix my issue over the phone...for nothing. I was a victim ready to be taken. John chose to help me instead. Right out of the box, Black Platinum Solar gets five stars from me. I would give them more if I could. I suspect Black will be the answer to more folks than just me in this crazy, fluid world of solar.

Black Platinum was excellent to deal with through the solar installation process. They are organized, knowledgeable and very professional. Answered all questions in a timely manner. Would use them again and highly recommend their services.

I ended up doing a lot of research on solar systems in Arizona and was attracted to Black Platinum & Electric due to their being a family run business and not your "typical" solar company. They are very professional and responsive and I could tell from the start would be good to work with. There was no pushy sales talk and it was obvious they know the business.

Transparency was very important for me and Black Platinum were up front with a lot of detail and honesty in regards to pricing, what to expect and what I could get out of the system. The initial contract signing was easy, installation went well and the after install service level has been great.

I think I have a great solar system at a reasonable price that will last over the long run. I would certainly recommend Black Platinum Solar & Electric to anyone in Arizona and I give them high marks across the board.

Miles

The work and professionalism of this company is top-notch! Just recently, one of the single solar panels wasn’t working. I called Black Platinum and they were out immediately and diagnosed and fixed the issue no problem. If you’re thinking about solar, this is the company to check out!

We had black platinum solor install a solar system on our home in Vistancia four years ago. They were great to work with, prompt, professional and the system has performed perfectly. I would not hesitate to use them again.

I have had my solar system for years. Black Platinum upgraded the system without any problems. My neighbors and friends have installed a solar system. They all had problems with its installation. I am impressed Balck Platinum's professionalism and quality.

Excellent! A knowledgeable and experienced Solar Panel installation company. Our installation was done very well. All costs and intended work was known before start. And they are always accessible after the install for questions. Highly recommended.

Great Company! My original solar installation company is out of business and Enphase recommended Black Platinum and with good cause. Darien was amazing to get us back up and running. Thank you for taking over our system. I recommend them to anyone looking for new installation or maintaining an existing system.

I’ve had my Black Platinum solar system for just over 3 years now, and I couldn’t be more delighted. I was impressed from the beginning with John Sr.’s expertise, and I knew I wanted that level of expert design and installation on my roof. The system has not been down for even one instant, and I love my zero dollar APS bills.