Electrical reviews in Phoenix, Arizona

Southwest Electric did a great job installing our solar system. The techs in the field were awesome! Extremely knowledgeable, professional and friendly. Danny Balderas was AMAZING!!!!! He really knows his stuff and was able to educate us on the functionality of the system. He was very meticulous. The only reason I gave a 4 star rating is because it was very difficult to talk to someone in the office. They were great calling us with scheduling but it was hard for us to reach them. Still I would highly recommend them.

This is one of the few companies where they actually speak with you and ask questions to understand what your goals are with Solar. Most companies want to talk how great they are and that's why they are worth thousands of dollars more, but yet abandon you after the sale.

Everytime I reach out I get a response within a reasonable time. I liked that Tim didn't make everything seem like solar was the answer to everything. He explained everything and actually brought up other concerns. Advised us how to handle it if we were to proceed. Which we did and everything has been great! I felt I had much more control over the process, and loved the small updates I'd get throughout the process.

I recently had the pleasure of working with Southwest Electric for the installation of solar panels on my home, and I couldn't be more impressed with the entire process. From start to finish, their team exhibited professionalism, expertise, and a genuine commitment to customer satisfaction.
First and foremost, the consultation phase was informative and transparent. The team took the time to thoroughly assess my home's energy needs and provided me with a detailed breakdown of the proposed solar system, including potential savings and ROI projections. They patiently addressed all my questions and concerns, ensuring I felt confident in my decision to go solar.
The installation itself was executed flawlessly. The technicians were punctual, courteous, and highly skilled. They worked efficiently and with great attention to detail, leaving no mess behind. I was particularly impressed by their commitment to safety protocols throughout the process.
Since the installation, I have been enjoying the benefits of clean, renewable energy while significantly reducing my utility bills. The system performs exactly as promised, and I have peace of mind knowing that I am doing my part for the environment.
Overall, I wholeheartedly recommend Southwest Electric to anyone considering solar panel installation. Their professionalism, expertise, and commitment to customer satisfaction set them apart in the industry. Thank you, Southwest Electric, for an exceptional experience!

What a beautiful job!!! Some of the best installers in the state! I’m so pleased with the entire process 😊

They installed my system less than 3 years ago. Now they will not take my call. Be careful

The sales rep, Diego, was very unprofessional. He told me he wasn't interested in helping when I wouldn't meet with him to review the quote. The quote was based on an average from homes my size. I was very clear and only interested in seeing a quote if it was based on my actual usage. I have no experience with any other part of the company, but the lack of professionalism on the service level does not give me much confidence in the rest of the company.

Do not go with this installer, Southwest electric. They refused to answer phone calls regarding system downtime. They never monitored any system downtime or notified. This company exists just to take your money and leave. No answers via phone or email. Their online email account is no longer in service and only provides auto responses notifying you it isn't on service. Regardless, what the owner responds with to these negative reviews I suggest you don't believe it.

Email kicks back. Doesn’t respond or pick up calls. Extremely not professional and frustrating.

Avoid at all costs. If they solicit your business run as fast as you can! I don’t know if they are incompetent or flat out dishonest. Terrible communication and sadly just a terrible company. There are much stronger choices available. I’d rate them negative 5 stars if it was an option

I had them replace my roof. I noticed there was some things that looked off. Had somebody from the company come out and inspect it, they told me it was all good. Then I had a leak in 2 different places they did not want to fix the roof had to go back to my contract and show them that they were liable.
For the damage after a year and four months, they made some repairs that were not up to code they told me they would be sending another crew out to fix that work they never showed up whatsoever it's been almost two years now.Still, do not have my roof fixed they keep making up excuses as to why they cannot pay me for the roof we're for it to get fixed most of the time, when you end up calling them, no one answers i have requested to speak to the CEO/owner of the company, and he will not talk to me directly i have requested that a third the party company. Am I choosing repair the roof they have provided everything necessary for southwest electric.the owner will not answer his phone to take a call from me they are doing everything they can to try and not pay for the mistakes that they have created

The salesman was knowledgeable and helpful, the installers and techs were professional and polite. But the system doesn't work all the time. When its up, its great. Unfortunately it keeps going down and the company doesnt communicate. Frustrating and sorry I went with southwest.

My experience with Southwest Electric, the City of Phoenix, and APS during my solar installation was nothing short of infuriating. The lack of communication between these entities was astounding. Each one passed the buck, delayed progress, and showed little to no understanding of how my solar system was configured. It felt like I was stuck in a bureaucratic black hole where no one took responsibility and no one cared about resolving the issues.
Southwest Electric was slow and uncommunicative, failing to coordinate effectively with the other parties. The City of Phoenix added layers of red tape and delays without offering any clarity or support. APS, meanwhile, was nearly impossible to get answers from and seemed completely disconnected from the process. If it weren’t for Sun Alpha stepping in to educate and push these organizations to act, my system would still be sitting incomplete.
It’s unacceptable that a customer has to rely on a third party to get basic cooperation from utility and city services. These companies made what should have been a straightforward installation into a months-long ordeal. I sincerely hope they improve their processes and start treating customers with the respect and urgency they deserve.

I installed solar panels with this company 3 years ago. 2 weeks ago my panels stopped producing electricity. I've tried to reach out to Southwest Electric for 2 weeks now, no answer to calls, I can't even leave a vm. Tried opening several tickets that haven't gone anywhere. Super disappointed. I spent almost 50k on panels and right now they are useless. UPDATE: had to pay a service fee of $399 for them to check that my inverter really was not working (like the app stated) just to be told Solar Edge is going to replace it since they warranty the part. Now Solar Edge is saying that they only warranty the part but Southwest Electric will have to replace it. Waiting to see if they want to charge me another $399 service fee but again cannot get ahold of anyone...

I have had Alexi out a few times for electrical issues and he does great work. He is fairly priced, responds fast, and provides good quality work. I would recommend Livewire for all your electrical needs.

Alex did great work relocating a 240V outlet and installing a level 2 charger. Very professional work and he cleaned the area when he finished the job. He was pleasant to work with, I would definitely hire him again!

After not having a good experience with a previous electrician, i cant say enough about Alex! He is prompt, courteous, has a great attitude and a very professional manner. He was very respectful, honest, does excellent work with very reasonable prices! Great job Alex, but the rating only goes up to five stars! **********!

I contacted Livewire for help replacing some outdated outlets in our house. Alex got back to me quickly and arrived the same day. He did a great job completing the work and even took the time to walk me through how to replace an outlet myself, which will come in handy in the future. He was very friendly, professional, and thorough. I will be sure to use Livewire again in the future!

Alex was AMAZING. He was very professional and did a great job installing my new Tesla Wall Charger. Highly recommend

Alex is a great electrician! Our AC unit was damaged and it damaged a breaker in our electrical panel. Alex assessed the damage, purchased the correct parts to repair it, and got everything installed. Excellent service and competitive prices! Highly recommend.

Alex has done a lot if electrical work for us from recessed lighting, smoke detectors, extra outlets and switches. Friendly, clean, on time and speedy. Highly recommended him.

Alex provides a great service. The scheduling is professional, prices are good, he describes the work and answers all questions. Will definitely hire again in the future!