The Best Floor Sanding And Polishing Company in Phoenix

What Phoenix customers say about local pros

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  Cole Hoadley

  14 June 2026
  5

  From the first call to Stewart I had the best customer service experience in a long time! I had told Stewart exactly what I needed done, that I had a lot of pet urine in the carpet I wanted to be taken out. He fully understood and gave me a good rundown of what he would be doing. A few minutes later I received a call from his wife to schedule the cleaning appointment and provide me with a estimate on cost. On the day of the cleaning Stewart showed up right on schedule and was extremely professional and kind. He pre-treated all of our bedrooms and area rugs before deep cleaning. I was thinking I was going to have to get new carpet in the bedrooms, however after Stewart was finished the carpets look and smell like brand new. I will most certainly be using this company again in the future not, only for carpet and area rug cleaning, but will be scheduling upholstery and tile cleaning. Highly recommend this company!!!!!

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  Melissa Trinkl

  14 June 2026
  5

  Stuart came out a few weeks ago and gave me a quote. His quote was clear and he offered a great price. Today, he cleaned the tile through my home and instructed me on how to properly care for my floors. I appreciated his insight and expertise. His wife, Vanessa, works in the office. Together, they make a great team. I received more than I would have hoped with prompt and thorough service. I also had my carpet in the playroom cleaned at an incredible price. We are pleased and will use Done Your Way again.

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  Mariah Kelly

  14 June 2026
  5

  Had an awesome experience with this company. Was able to book an appointment less than a week out for a very reasonable price. Vanessa was helpful in booking and confirming my appointment and was considerate of my schedule by having the crew call 20-30 minutes ahead so that I could be ready for them. On the crew were Stuart (who I found out was the owner) and Leonard. They were extremely professional and worked to get years-old stains out of the carpet. The carpet looked as clean as it did when I moved in 5 years ago. Definitely recommend this company! They do it right and with great customer service!

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  Travis Conner

  14 June 2026
  5

  Moving into a new home immediately after the previous tenant, there were obviously many things that needed to be attended to but the biggest problem was the dirty carpet. In speaking to the homeowner we pretty much agreed that It was in such terrible condition, the only option was to rip it all out. Before I did though, I wanted to give Done Your Way Carpet cleaning a call. I had seen their vans all over the valley and figured if they got that much business they were good to go. After I placed my call, they were here in literally four hours. Unfortunately our carpet was so bad, our Carpet specialist Stewart (also the founder of the company) said cleaning wouldn't be enough and that we'd need to restore it. Within two hours the carpet that looked like an absolute disaster looked absolutely brand new. I couldn't tell anyone had ever walked on it. In addition to that, Stewart was very friendly, answered all my questions and even left me with coupons for future services. Not to mention it was more than refreshing to see the owner of the company, still working hard not afraid to get his hands dirty. He took no breaks, was very efficient and professional. Done Your Way was more than affordable, and went above and beyond my expectations. If you care about your home, enlist their services now!

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  Oscar Munguia

  14 June 2026
  1

  If I could leave less than one star rating, I would. I don't normally take the time to write bad reviews, but this bad experience warrants the need for one. We had the carpet and two very large area rugs "cleaned" by Done Your Way Carpet and Tile Cleaning. I add the quotes to "cleaned" because it's only a technical term at this point. Stuart, who claims to be the owner, came out and did the work on September 25, 2024. Today, is October 24, 2024 and our property management team for the home notified us that the carpet is still very dirty with pet hair and the area rugs are not very well cleaned. I attempted to call the company to see if they would be willing to do an inspection and warranty their work since no one has inhabited in the home since the cleaning. However, as soon as Stuart answered the phone he became extremely defensive stating that he offered us a CRB (counter rotating brush) service that we had supposedly declined, which is not true. He kept empnasizing that he always offers this when there are pets, but he most definitely did not. We were told that our carpets and area rugs would be thoroughly cleaned, but upon them drying, it was revealed that the work was subpar. The only suggestion that was offered was a deodorizer, which we accepted. Had we been truly offered the added service of the CRB, we would have agreed, because we wanted the job done right. While on the phone with this owner, he continued to say that we had declined the service. I concluded that the call was going nowhere and that he would not even try to offer any sort of customer service solution, so I politely said goodbye. After ending the phone call, he texted me a picture trying to show me that we had declined the service, but what he failed to notice is that the job notes have a timestamp, which clearly show that he added the note today, trying to make it seem like we declined the CRB on the initial cleaning date. If this doesn't show you the level of dishonesty, then i don't know what will. I would definitely not trust this individual nor the company.

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  Mary Vyverman

  14 June 2026
  5

  Done Your Way Carpet Cleaning did an excellent job cleaning our carpeting and a large (shag) area rug. I highly recommend Stuart. He is knowledgeable and efficient. Priced right! Thank you for your service!

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