Home Services reviews in Phoenix, Arizona
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Rashawn, Jason and Aaron Did an outstanding job of packing up our house, efficiently and safely. They were all super friendly, professional, and worked very intelligently. I would highly recommend this crew to assist with your move.
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Wonderful experience! Aaron, Alex, Ryan did great work! We had a 1-2BR moving states in a TEN FOOTER. Somehow they worked their Tetris magic and everything fit! They are problem solvers, hard workers, very friendly. Would definitely call them again for future moves.
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Worst Moving company I’ve ever used! They damaged my dresser so I called to put in a claim and they decided to just quit the job, deny that they did any damage by saying they hadn’t moved the dresser while standing next to it in the truck after just having brought it into the truck 20 mins earlier. Manager said that the GPS showed they weren’t on site 20 mins ago after showing up an hour and a half prior to the call. Shady office staff, movers with no experience (office said this was the most experienced team they had). I provided 42 moving blanks and rolls of large plastic wrap and they chose to use any of it which is why the damage occurred. I told U-Haul who I hired them through to remove them from their service so this doesn’t happen to anyone else!
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POG movers were amazing! My elderly parents needed a truck loaded in Prescott and unloaded into our garage in Phoenix. POG movers were timely, communicative, friendly, efficient and hard-working. They did a great job! We were very impressed and super grateful! The whole extended family was so relieved that they did not have to throw out their backs or twist an ankle moving appliances down stairs, etc.! Thank God for POG movers! Leave the moving to the professionals and save yourselves the risk of injury and stress of such an overwhelming task!
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Jason was quick and attentive. I needed to move a medial cabinet to another one of our offices. They were quick even for how last minute the move was scheduled.
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This was all super easy and the guys were great. Booked on the Uhaul app, had confirmation and great communication. They showed up early and knocked out the move. Very hard working and easy to work with. Five stars.
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They did an outstanding job and I’m so grateful! It was by far the easiest move I have ever had. The movers, Eric and Alex ,were professional and hardworking . They were so efficient that the move was quickly over. Given how smooth and stress less the move was, I would highly recommend this moving company.
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AVOID! Confirmed a 10:00am arrival, waited and waited, called, no answer. Uhaul had to be returned by 4pm so I was getting nervous because another days charge plus late fees was $150. No one called to say they were running late, so I started moving things myself (which I wasn’t supposed to do and ended up in the hospital with a torn rotator cuff because of this!) Movers finally showed up around 1:30pm, reeking like weed. I was moving into a storage unit down the street. They were so rushed they were just tossing things in wherever it would go. Tons of my stuff got damaged. Then they had the audacity to charge me for extra time when they were HOURS late! At the end he asked to see my phone for the payment code, TOOK MY PHONE and went to the review page and left themselves a 5 star review with a comment about how great they were!!! Without my permission!! No wonder they have such great reviews, they leave them themselves! Super unprofessional. Reporting them to Uhaul. AVOID!!!
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Had GREAT experience! They offered to move up the date and time, which worked great for us. The movers, Vashon and Jessie were amazing! They were professional, careful, efficient and nice. They unloaded 2 U-Haul pods to a second floor 2 bedroom apartment. Would recommend again and would use again!
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We hired POG for the second time for our move. Jason and Aaron helped us out and did an amazing job! They were careful with our things and were on time and hustled all day. Highly recommend and would use them again!!
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Aaron & his team delivered a sectional sofa which I ordered on Costco and did a terrible job! They arrived on time, were courteous, and worked hard. Was an overwhelmingly positive experience; would definitely hire P.O.G. for any future moving needs.
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First time I’ve used movers like this. From the start headquarters quickly reached out while I was driving from NM to Arizona. Tim contacted and arranged a time that not only was helpful to me but also helped them take care of a job in Prescott. Aaron and Vashon were competent and moved with a sense of urgency. There were less expensive movers, but I made the right choice and we finished with time to spare. I’d use them again.
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Booked with this company to help us move our items from our home into the moving truck. We booked three movers and the professionalism was severely lacking. When we booked three people we expected that we were going to have three capable individuals show up to do the job they were paid for. We had one guy who seemed to know far better than the other two how to do his job. He apologized that the other two were "in training", one of whom struggled to perform the most basic of tasks (ie, moving boxes from one place to another). If there are people who need training, that's fine, but it should not be the clients who have to pay for subpar service from individuals who cannot do the job.
Additionally, the team showed up without any water. To a house that is already fully packed, asking for water and cups. You would think this was their first day on the job.
Lastly, the most capable of the group stated that he packed the truck "super tight". I have moved and packed trucks several times on my own and my own dogs could have packed this truck better. Nothing stayed in place at all. Boxes flew all over the place during the short 20 minute drive to the destination.
We reached out to the owner of the company, and he immediately stated that we had issues with the personalities of the workers and that was not his fault. Let me be clear, we had zero issues with anyone's personality. I do have issue paying for three "professionals" and getting one professional and two people "in training". Again, one of whom could barely do basic tasks. I also have issue when someone cannot accept that their team did a lackluster job and refuses to have any accountability. The owner went on to state that it was our driving that resulted in the boxes flying around.
If there is any doubt in your mind about booking with this company, let this be your sign to not.
Looking forward to the reply from the owner where he finds a way to blame my husband and I for the "professional" job that his team did.
Edit: the reservation was made under my husband's account so you will not see my name on the reservation. He emailed you this exact photo as well as a few others, and received nothing but blame and dismissal. This has been a productive conversation, thank you. -
This is not a professional moving company. I chose this company because of the 5-star reviews. Speaking with the office to arrange the move also impressed me. The two people who arrived to move me from one apartment to another in a small apartment complex with an elevator could not have been more of a surprise. They literally were two bumbling goofballs. I have moved several times in my life with not a bad experience. These movers didn't even have tools to take apart the furniture and needed to use my tools! They used a large gondola box to move the furniture. Instead of moving boxes with a dolly, they lifted the boxes up and into a large gondola box. Even large pieces of furniture were lifted up and into the gondola box instead of moving with a dolly. One of the movers looked like it was his first day and he acted like he didn't care if he had a second day of work. He was dressed in baggy shorts that were falling off so he had to use one hand to hold up his shorts while trying to move boxes, etc. He checked his phone every few minutes. I started moving things myself because it was too upsetting to watch them. A neighbor saw me moving and asked why I didn't have the two men moving the stuff. I told her that I was trying, but it wasn't working. Honestly, I couldn't wait for them to finish and leave. My furniture was damaged -- broken post on the mirror for the dresser, veneer broken off on the dresser and bent shelving. I didn't want to write a bad review and waited a month to do so. I hope this saves someone else from the unpleasant experience and damaged furniture.
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Joseph and Jessie were at the door at time and were very professional and cleanly arranged all the stuff where they belong to. Very hardworking and kind. I would rate this at the highest level of my overall experience in all my movings till this time. Would definitely recommend to my friends!
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Amazing quality, professional and reliable!
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Fantastic service. I will use Bob again. Thank you!!
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We've used Bob several times to address several small repairs that needed to be done in our home. He explained everything he did and why he did it. He has also turned down one of our requests because it was outside his level of expertise, which I also respect. Highly recommended!
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Bob installed our shower door and helped me with a range hood. He does great work! and he shows up! and on time! So difficult to find these qualities in people these days.
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Bob was great to deal with and his work was so impressive I have him a little more money than what we agreed upon. It wasn’t a tip, just a thank you for the quality and professionalism that’s hard to find today!
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Such a professional and fabulous company to hire! I've used Beals Home Repair for many different projects around my house and if Bob can't do it, he will refer someone to you. Some of the work he's done for me are electrical and plumbing repairs, door installation, and my entire kitchen backsplash.