Home Services reviews in Phoenix, Arizona
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Contacted them to get pool service. Told me they would swing by the house and contact me with a quote. Never heard back.
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Javier and his crew are amazing!! A++
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Great small business the owner is super helpful and the guys that come fix you pool issues are the best
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Javier and his team are tremendous. They care immensely about their clients and provide great service!
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Javier and his team are Grad A++ service in the valley. Highly recommended and service with a smile!!!
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Exceptional service! Always punctual and actually maintains what we need done. Would recommend them to my friends and family
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We Had the Absolute Worst Experience Possible ,The Damaged our Pool filter Over charged us and The office mgr Mary was Ignorant , They never Had our Pool clean or Healthy , They should change Thier name to INCOMPETENT INCOMPLETE Pool care.
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Always do a great job cleaning the pool and customer service highly recommend using this company for all your pool needs
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I used them for several years. Lately they stopped showing up. My pool is green. Their email and phone messages are a black hole. I guess they have too much business to handle.
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Great service for our pool over the summer months! Our pool was cleaned promptly and thoroughly each week and was always sparkling.
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Javier and his team are an amazing group of pool specialists. I would recommend his company to anyone who wants a honest, reliable pool company.
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The individual who's driving one of your trucks with the number 04 on the back window on august 9th at 10 a.m, Is driving like a maniac. He's switching lanes erratically and speeding well beyond the speed limit. He's going to cause an accident or kill someone. Ridiculous
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The best pool and spa service I have experienced.
No waiting days for service , very responsive and professional. Better service than the company that built the pool. -
Quick response and very helpful. My pool needed maintenance and they got the job done. The office team is very kind as well.
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A guy by the name of Jonathan showed up to do the pool early in the morning. All he did was drop a piece of paper that he was here and didn’t do anything. I called the following day to complain and they were supposed to send somebody in the afternoon. After waiting all day I called and they told me that Jonathan had Been there at 1:30 in the afternoon and then he took care of the pool and he dropped another service ticket off but that was totally false. I asked him what was done, they told me that he had brushed the pool sides and put chlorine tabs in all the containers that were floating. I checked all the containers and they were empty there was also a dead mouse at the bottom of the pool. I told him that nothing was done and nobody has shown up and they kept insisting that there was somebody there at 1:30. I took pictures of everything and it sent it to the office and then they realized that I was telling the truth. The following week they sent somebody on Monday morning to take care of the pool. All that was done was drop chlor tabs in the floaters in the pool, it was not brushed and everything looked the same. The worst service I’ve have ever seen very unprofessional and on top of it they lie that they take care of your pool. If you don’t pay attention chemicals are never used and the guys don’t even spend more than five minutes just enough time to drop off a piece of paper or a ticket to say they were there to do the job that they don’t really do at all , this company really sucks and they’re very unprofessional.
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Office staff is extremely professional and friendly. They do a GREAT
job maintaining my pool. Complete Pool care has been my pool service
since 2002. Highly recommend! -
This company is absolutely the BEST pool service company in Phoenix. I can personally say their knowledge and experience is unparalleled. Our family could not be more pleased. I am extremely happy and fully satisfied with the work. Thank you!!!!
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Complete Pool Care has been taking care of all our pool needs for over 12 years. The office staff is super helpful. All their service men are professional, friendly and very knowledgeable. I highly recommend Complete Pool Care to everyone in the valley!!
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Horrible company! I called to get information about getting my pools serviced and asked to get transferred to the manager and the two receptionist who usually answer are always so rude and have no patience everyone including the manager needs to do better
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AVOID AT ALL COSTS. Used this company for almost five years and they have fallen apart. Techs keep quitting and they skip service, my pool turned green twice this year and, in addition, the last tech admitted he "didn't realize we had an in-ground hot tub" so all of that equipment isn't functioning and it's green, too. The pool was green for my son's birthday party and Complete Pool Care's response was, "you should tell us in advance when you plan to have guests, so we can make sure your pool is ready." Seriously? how about you do the job I pay you to do. One thing they are good at is invoicing. Despite all the problems, and their tech leaving the hot tub heater door off and it being eaten by rats, they never, once, offered a free month service or discount, but they had that auto-debit every month on my credit card. I've had to drain my pool twice in the last two years and start over and I've had to pay a better service overtime to try to salvage the equipment.
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We used several pool cleaning companies in the Valley prior to using Complete Pool Care and were always let down with bad customer service, uncaring technicians and just bad work. We have a large, older pool that has had a lot of problems. We were almost resigned to just living with a green pool because we were tired of dealing with bad pool cleaning companies. Complete Pool Care saved the day! They have, far and away, been the best pool cleaning service we have ever used. Javier and his team have excellent customer service skills and are quick to respond. Our pool tech, Rodney, is amazing and obviously cares about his work. After a particularly bad monsoon storm, and without a working pool cleaner (our fault), Rodney spent a long time making sure our pool was sparkling and ready to use. Complete Pool Care is the only pool cleaning service I would recommend.