House Cleaning reviews in Phoenix, Arizona

My wife, Quinn, ordered this cleaning service based on excellent reviews on Yelp. We were excited to have our apartment cleaned and ready for move out. Unfortunately we were left disappointed.

First, the cleaner was scheduled at 9, they showed up an hour late.

The service offered when quoted was their base rate for 4-5 hours and the cleaner when they arrived, said it would be 5-6 hours to complete.

After they were done, both my wife and I noticed several items that were supposed to done were either not touched or just lied about in their walk through.

My wife did discuss things that wouldn't need to be done so those weren't an issue. However saying the floors were cleaned, bathroom was cleaned when things were just wiped down is just not right.

I came back to the apartment to do a full clean again and redid several spots and did a full mop, after which turned the water black.

Our cleaning supplies were also obviously used and the cleaner left her trash instead of replacing trash (which is part of the basic package)

I would not recommend this company.

The young man that came out was not employed by Emerald Cleaning. Emerald had to reach out to someone that could get the job completed in the time frame which I needed it completed! NOW THAT’s EXCEPTIONAL CUSTOMER SERVICE!!

Valentino was professional and provided quality service in all that matters. I highly recommend using valentino!

Thank you Emerald my carpet and Tile look amazing I was highly impressed with your Professionalism and on Time arrival. You now have a repeat customer!!!

Very friendly

He knows his job my carpets are very clean

Friendly staff arrived on time Excellent work my carpet looks great!

Excellent service with fair prices, I will hire again and recommend to others.

We are very happy with how nice our tiles look after being cleaned .! Great work!

This company is very professional, recommended for Tile, grout and carpet cleaning. Very good job!

Thank you!! From the Ortiz Family..
Our carpets look brand new..very professional and incredibly nice!!!

It was a great experience, my carpet looks like new. My house looks clean and cozy.. totally recommended!!

Fast quick service, Very friendly and professional. They did an awsome job on the carpets and price was very reasonable. I would definitely hire again 😊

Valentin was super nice and accommodating. My floors look 10000x better than they did before. Will definitely use him again in the future!

My experience with emerald, Carpet Cleaning was phenomenal. Not only did the Carpet look amazing afterwards, but it smell good to. I also got my tile clean and it’s amazing. Will recommend service to family and friends. Good pricing good service

Valentine and his crew are the best! This was my first time using Emerald and it won't be my last. I will recommend them to my family and friends! Great job👍

Great service, made time for me last minute. Professional, friendly and thorough. Made sure to clean the carpet really well especially in the problem areas. This was a great service and have already recommended to my family and friends. Thank you Emerald Cleaning Services LLC seriously saved my day.

So happy to have found Emerald Cleaners. I desperately needed a three bedroom apartment to be cleaned that same day for a new move in! After calling so many carpet cleaners that day my call was answered the first time by Valentine with Emerald Cleaning. I felt an instant relief! Valentine was professional and knowledgeable. He was able to remove all stains in the carpet including the red ones. I highly recommend them to those looking for a carpet cleaner you can trust! He is from now on our go-to carpet cleaner specialist!

Valentin was the best excellent service and super friendly. The carpets looked amazing after will definitely be using this place again. Super happy with the results thank you!!

Service was amazing and a great price! My carpets look and smell good, 10/10 recommend this company. Valentine was really awesome, I will definitely be using this company in the future for my carpet cleaning needs.

I would highly recommend this company! Valentin was the name of the person who cleaned the tile in my kitchen and a living room carpet and did an amazing job. The grout looked amazing in the kitchen and the carpet looked brand new! As soon as I walked in , I could smell the deodorizer and I was really please with the work done. I will be using this company going forward and will recommend them to family and friends.